Pickyourtrail Reviews 689

Safe and great experience 😁 All are friendly and got a live support from start to end of the trip and I need to mention Sreejith was very patient in preparing the itenary and keep on updating changes as per our requirements. And got a help from Priya Samson and finance team all are supportive. Thanks for making this trip memorable 💖

Timely response

Well planned

The team coordinated well with me for the next day itinerary and helped me till the end.

Comfortable with the pickups and dropping, on time and trip went great!

Kudos to the entire team for making our family trip to Singapore an unforgettable experience! Abhinaya, our coordinator, truly went above and beyond with her prompt responses and seamless organization. Her dedication made all the difference!

Have done multiple trips with PYT (Maldives, Thailand and Azerbaijan). All were awesome. Little expensive compared to others but it is absolutely hassle free and support team is always available. Keep rocking team 👏🏻👏🏻

Wonderful experience

We had a fantastic family trip to Singapore, thanks to your excellent arrangements.
A special shout-out to our on-trip coordinator, Abhinaya. Her timely responses and superb coordination were invaluable and made our trip truly smooth and enjoyable.

A Big Shoutout to the PickYourTrail Team!

A heartfelt thank you to the PickYourTrail team for making our Vietnam trip truly memorable! From international flights from India to Vietnam, to seamless internal flights between Hanoi, Da Nang, and Ho Chi Minh City—and back home to India—everything was perfectly arranged.

The hotels booked for us were excellent, located in prime areas with comfortable stays and delicious breakfasts. Every detail was thoughtfully planned, making our travel experience smooth and stress-free.

Overall, we had a fantastic trip, and it wouldn’t have been possible without the great planning and support from the PickYourTrail team. Highly recommended!

Prompt response, Good suggestions before boarding

Good
Entire trip was hassle free by the arrangement done by PYTteam.
Shamina gave clear itinerary with details
Priya from travel side helped in explaining the plan and other activities.

All pick up drop and activities are made ontime and regular update on the plan in group was made and it was easier for us to have a wonderful vacation

On call support was excellent in providing immediate response

Thanks team for the work

Planning was perfect! My trip to Thailand was awesome.
Things I liked:
Activities communication
Hassle free booking
No challenges in amending activities post-payment
Freedom to set the activities at desired timings
Total trip cost - Cheapest one could ever get!
Things I didn't like:
Initial hotel booking - mine was at 3pm, but arrived at 12pm. Had to pay for early checkin!
Visa is supposed to free for Indians, but was told that Visa is on arrival (which was optional and needed to pay extra money)
Things that are nice to have:
Sim cards booking facility
Monetary advice for the trip - I had my own plan of some cash and card. It would be really helpful for first timers!

I had an amazing trip to Dubai organized on November 8th 2024 by PickYourTrail, and I couldn't be happier with the experience! Everything was well-planned and hassle-free, from airport transfers to hotel stays and sightseeing. A special thanks to our travel host, Karthikeyan, who was incredibly helpful, friendly, and professional throughout the trip. His guidance and local insights made the journey even more enjoyable. Highly recommend this company for anyone planning their next adventure!

Karthikeyan arranged my first solo trip to Dubai excellently.

Horrible. Had gone to Indonesia Bali.
Was put in a 2 start place in the middle of a busy street after promising a 4 star.
In the same place was served food which had bugs. Yuk. On showing the hotel staff the same they offer a free meal. Give me a break...
One of their own ground staff from Balibagus tried scamming us by inflating the cost of an activity 5x. Bad behaviour from driver. Attempt to assault. An accident all in the trip.
They have a live chat facility but when things happen in your holiday country the india team has non working hours and by the time they reach you the day is over for you and the bali team has non working hours.
Solid communication gap between the 2 teams. India team and ground team. No one bothers. In the name a vegetarian meal we got noodles tossed in tomato sauce smelling of beef. And they shamelessly say all food comes from same kitchen. This was in the noosapanida trip.
Sales team promises things that are not fullfilled. Cost inflated multiple times when selling the package and super substanded service.
Any problem you face,u get only an apology. Zero action.
Dont spoil your holiday and waste hard-earned money.
BEWARE

Well to start with I should have never opted for this. I only went for this by my brothers advice as a trial to see how things work with this team.
I will have to agree with the other negative reviews that their on the ground experience is very less.
As usual my ordeal started from the time I paid the money.
It’s like they keep shifting your point of contact from one person to another and no one has a clear idea of what’s happening.
Then when you are in place where my location was singapore. They just can’t plan a good itinerary for you. You can call them a glorified makemytrip substitute.
They just book your tickets in the way they see on line and plan without any consideration for the customer and the way events happen in singapore.
I had given clear instructions on plan of my trip with all activities at singapore and only reason for giving them that job was to plan my itinerary as i was busy with my work.
Not only did they mess it up they have no clear updated idea what’s happening at the places that i was visiting.

Day 1 Arrival. 28th April
They arranged a private pick up which was the only private vehicle without any problem. Everything went fine and the rest of the day was for leisure. Thankfully it went fine as I did the planning.

Day2 Universal studio. 29th April

The universal studio was okay.
They just hand you the ticket and their job is done. They send you in a shared coach like a flock. Unlike the other agents they don’t give you a plan on how to visit universal studio in the sequence of orders so that your trip is finished with ease and comfort.
They just pass the ticket late night after you sleep with a very vague instruction.
They don’t give you any help with how to proceed with the universal studio so that we get to cover everything with least comfort.
They have no idea what is working and what is not. The water world has been closed which they have not shared or didn’t have info on.
Anyway I had to spend some time so that I cover the complete rides with ease without wasting time.

Day3 The bird park and the night Safari. 30th April
It’s like they forgot to book the ride for me.
I had to make calls and I got my driver at 1430. 30 minutes late.
So I was already late when I reached Mandai bird paradise and had to run around to rush through what I had to see.
Then take the free shuttle for night safari. Where I had to figure out myself the order in which I should go so as to cover everything.
No help there. Again they are just a substitute for a ticketing app.
And before completing the visit I had to go back as the driver has already been planned.

Day 4 1st May
I was picked at 0900 hrs and dropped at universal studios for the HARRY potters visions of magic which was a show for 1130.
When asked why I was dropped this early their answer was coach was shared for 0900 hrs. ..,, this is not a group tour this is a personalised tour.
And the cost of hiring a cab on grab would have costed my less than 10-15 S$.
Again I had to venture around call the ground team couple of times to figure out why I was dropped this early.
From the time I started my plan for this trip I wanted to add the aquarium in my plan for which I said I would be paying.
I was there from 28th to 3rd May only to realise from the ground staff in singapore by 31st April pm that the sea aquarium will be closed from 31st. So that could have at least placed that aquarium trip in April so that I don’t miss out the aquarium.
At least what I was paying was for them to plan a good itinerary so that I don’t miss out on the important places in singapore.
Day 5: The worst day. 2nd May
My pick up was scheduled for 14:30 and morning I got a message be ready by 14:20.
I was out with my family the following morning and I get a message at 1342 from the driver stating be at 14:15 for pick up for which I sent a message can he make it at 14:30.
I get a call from him stating he is not my personal driver and I have to be there at 14:15. Even though he sounded rude I done give it much thought and I was there at the hotel lobby at 14:13 waiting for him.
As my son was missing I kept my wife in the cab to look him. And I found my son stuck inside the lift as his card was not working.
When I was inside the car at 14:18 I saw my wife’s sad face and when confronted she revealed the driver had behaved very rudely with her. The remaining part was intolerable. I was on the phone complaining to the ground team at singapore about the “useless “ driver being sent for the pick up making his own decision of time change and he got violet. He stopped the car in the middle of the road in singapore and wanted to throw us out. I strongly said that I will not get out in the middle of the road and all this was happening when I was on phone with the travel associate in Singapore. The next hotel stop I got out and asked the agent i will arrange another cab myself if they don’t arrange me one and that ends my experience with the pick your trail.

Very happy with the service provided. Trip was well organized. Thank you for your assistance.

The trip was well planned with help from consultant Siddhant Rai. He was extremely patient and planned every minute detail with me. Our local driver George was kind and respectful. He suggested activities and made sure we had a safe and comfortable trip. I do recommend Pickyourtrail.

I have one small feedback. For the price we paid and having opted for premium package, I would have expected a better well maintained car.

From the itinerary to execution ,PYT made earnest efforts to give the best customised tour package.....The tour coordinators suggested good hotels to stay, best places to eat in Andaman and helped in booking for adventure rides.The level of commitment that they bring in making our travel truly memorable deserves a shout out!!! Thank you