Excellent service received from April mortgages. Proffesional, knowledgeable and empathetic staff the mortgage advisor to the case managers. Every stage of the application was a little bit too much fo... Toon meer
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Lees wat reviewers zeggen
Faye, robin, cosmo and brad have been so amazing, faye has been a pleasure her communication and listening to the customer is excellent. Thank you so much for your time and the efficiency has been gre... Toon meer
Bedrijf heeft geantwoord
Picnic have been amazing since my first phone call with Tom on 5th October. Every team member that I have spoken with have been polite, kind, professional, knowledgeable and extremely helpful. Thank y... Toon meer
Bedrijf heeft geantwoord
After being turned down by so many mortgage brokers, Picnic was my last hope of securing a remortgage because of my age. When I first contacted them, they told me they would obtain a mortgage offer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re here to take the stress and uncertainty out of getting a mortgage, making the journey smoother, simpler, and easier to navigate. Picnic combines smart technology with real human advice to help you feel confident and in control of your home-buying journey. No jargon. No nonsense. Just straight-talking mortgage advisors who cut through the noise to make things clear, honest, and transparent. Whether you’re buying your first home, moving somewhere new, remortgaging, or investing in property, we’ll guide you every step of the way. You make the decisions — we’ll help you make the right ones. Using a mortgage broker like Picnic means more choice, less hassle, and expert advice from people who care. We’ll handle the legwork, find the right deal from over 100 lenders, and keep you updated at every stage. Because getting a mortgage should make sense — every step of the way. Picnic is a trading style of Haysto Ltd, an appointed representative of HL Partnership Limited, which is authorised and regulated by the Financial Conduct Authority.
Contactgegevens
Verenigd Koninkrijk
- picnicmortgages.com
4,5
Uitstekend
189 reviews
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Tremendous provider of whole of market…
Tremendous provider of whole of market mortgages, not just Thier preferred panel which is often the case, 100% recommend
14 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thanks so much, Robert! It’s great to hear you valued our independent approach. Getting the right mortgage means looking at the options properly and finding what works for you, so we’re really pleased we could help.
We really appreciate the 100% recommendation, and cheers for taking the time to leave us such a lovely review!
Cheers,
Team Picnic
Haysto made a very easy stress free…
Haysto made a very easy stress free process, very pleased with what we experienced 😀 would definitely recommend them.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thanks so much, Brendan! We know mortgages can come with their fair share of bumps in the road, so it’s great to hear we made the process feel straightforward for you.
Really appreciate the recommendation, and we’re so pleased you had a great experience with the team!
Cheers,
Team Picnic
Mickey Mouse company
Worst experience ever.
3 months of back and forth, lost out on mortgage offer as forms weren’t submitted in time to mortgage company by the case manager. Communication was shocking after dealing with Matthew (broker). We had 5 different case managers over the 3 months, we constantly had to chase them up, phone calls were booked and we never got a call, messages ignored. Complained to numerous managers and again ignored and nothing resolved. Emails and numbers are on here from managers and when called answered the phone rudely .. if you don’t want your private number to be called don’t have them on public pages for people to contact for complaints.
Managed to get another broker to get us a mortage offer within 3 weeks. Less stress.
10 juli 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thanks for taking the time to leave your feedback.
We’re sorry to hear that your experience did not meet the standard we aim to provide. We recognise that communication could have been better at certain points throughout your application, particularly where additional information or updates were required.
Your case involved a number of complexities, including changes during the application and a specialist lender requiring additional, detailed information before a mortgage offer could be issued. While this contributed to the overall timescale, we appreciate that the process was frustrating at times and that you felt you had to chase for updates.
We’re also concerned by your comments regarding an interaction with a member of the team. We’ve asked for further information so that we can investigate this properly, including the number contacted and who you spoke with. We take feedback of this nature seriously and would like to understand what happened.
We appreciate you bringing your experience to our attention and wish you all the best with your new mortgage.
Cheers,
Team Picnic
Fantastic company
Tye and Matthew were absolutely excellent keeping in regular contact and handling all of our needs. They were able to get our mortgage agreed in record breaking time! We can't thank Picnic enough for the services provided and would highly reccommend them.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thanks so much, Jesse! It’s brilliant to hear that Tye and Matthew kept everything moving and stayed in regular contact throughout. Getting your mortgage approved in record time is a pretty great result, too!
We really appreciate the recommendation and wish you all the best with everything ahead.
Cheers,
Team Picnic
Antwoord van Picnicmortgages
Thanks so much, Ashir! Buying your first home is a huge milestone, so we’re really pleased we could help make it such an amazing experience. Wishing you all the best in your new home!
Cheers,
Team Picnic
Swift responses to calls and concerns
Swift responses to calls and concerns, a highly positive approach to my case, and superb live updates have made my experience exceptional so far.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Yemi,
Thank you so much for your review! It's brilliant to hear that our team have made such a good impression.
We know how important it is to stay informed throughout the mortgage process, so we're really pleased you've felt supported every step of the way. We'll keep working hard to make sure the rest of your journey is just as positive.
Thanks again for taking the time to leave us a review, and we look forward to helping you through to the finish line.
Cheers,
Team Picnic
Miss Davis
We are very happy with experience with Picnic mortages. Always kept us updated and informed what was happening through process
6 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thanks so much for your kind words, Tina!
We're so pleased to hear you had a great experience with us, and our team kept you constantly in the loop throughout the mortgage process. We know how important clear communication is, and we're glad you felt supported every step of the way.
Thanks again for choosing us, and we wish you all the best for the future!
Cheers,
Team Picnic
Picnic mortgages made the whole process smooth
Picnic mortgages made the whole process simple. Their customer portal is very clear, easy to use and great for staying in contact with them. They also found us very good deals on our mortgage and life cover.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Mark,
Thanks so much for taking the time to leave us a review. We're really pleased to hear that you found the whole process straightforward.
It's great to know our customer portal helped keep everything clear and made it easy to stay in touch throughout. Even better, we were able to find you a competitive mortgage deal and the right life cover, too.
We really appreciate your kind words and hope you enjoy your new home. If you ever need a hand in the future, we're only a message away.
Cheers,
Team Picnic
Best thing i have ever done is choosen…
Best thing i have ever done is choosen picnic to guide me through this stressful journey. Experts like Dominique has been outstanding in her role. I can fully trust them in my journey to getting approved for a mortgage by their help and guidance. Thank you
6 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Fatimah,
Thank you so much for your lovely review. It really means a lot to hear that you chose us to support you through such an important milestone.
We're so pleased Dominique has been there to guide you every step of the way. Buying a home can feel stressful at times, so knowing you've felt supported and able to trust the team is exactly what we hope for.
Thanks again for taking the time to share your experience. We wish you all the very best as you continue your mortgage journey, and we're here if you need anything along the way.
Cheers,
Team Picnic
A1 RATED
Picnic mortgage brokers have been amazing. From my initial phone call with Robert to get the ball rolling, to Matt my mortgage adviser has been so smooth. I have never applied for a mortgage before as I felt so overwhelmed, however it was a breeze going through picnic. Definitely recommended. Thanks team.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Stephen,
Thanks so much for taking the time to leave such a lovely review.
Buying your first home can feel like a lot to get your head around, so it's great to hear that Robert and Matt helped make the whole process feel straightforward from the very first call. That's exactly the experience we hope every customer has.
We really appreciate the recommendation, and we're delighted we could help make your first mortgage journey a smooth one. Wishing you all the best as you settle into your new home!
Cheers,
Team Picnic
Very helpful throughout the whole…
Very helpful throughout the whole experience, made getting a mortgage easy
4 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thanks so much for taking the time to leave us a review!
We're really pleased to hear that we could help make getting a mortgage feel so straightforward. We know it can seem like a daunting process, so it's great to know the team helped take some of the stress out of it.
Wishing you all the best in your new home, and thanks again for choosing us.
Cheers,
Team Picnic
Exceptional work ethics displayed
Picnic Mortgages has been the best part of this whole mortgage process, honestly. We finally got our offer through and a huge part of that is down to Nicola Ross.
What stood out most was how she treated us. Every phone call, she never rushed us off, never made us feel like we were just another file on her desk. She has this way of explaining things, breaking down all the jargon into plain English, so by the end of a call we actually understood what was happening with our case rather than just nodding along.
She kept us in the loop constantly. If she was going on leave, she told us in advance so we weren't left wondering. The moment she was back, she was straight on it, checking in and updating us on where things stood. That kind of communication made a genuinely stressful process feel manageable.
No question felt too small or too silly to ask her. She'd take the time, every single time, and at the end of each conversation she'd check we were clear on everything before we hung up. That attention to detail, and to us as people rather than a transaction, is rare.
Her work ethic is exceptional. This was also the case with Emeric, the insurance broker, he was superb. Their dashboard is also very user friendly and easy to navigate so well done to their IT team too.
If you want a smooth ride with your mortgage, this team is the hidden gem.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Wow, thank you for such an incredible review!
Buying a home can be quite a stressful experience, so it's brilliant to hear that Nicola helped make the journey feel more manageable by keeping you informed, explaining everything clearly, and always making time for your questions. That's exactly the kind of service we aim to provide, and we're so pleased she made such a positive difference.
It's also fantastic to hear Emeric looked after you so well with your insurance requirements, and we'll be sure to pass on your kind words to both of them.
Congratulations on getting your mortgage offer through. Thank you for trusting us to be part of such an important milestone. We wish you all the very best in your new home, and if you ever need us again, we'll be here.
Cheers,
Team Picnic
Highly Recommend!
As a first time buyer, the process was quick and easy thanks to the helpful staff and the effective website where all information is stored for easy access when required. Highly recommend.
30 juli 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Ashton,
Thanks so much for taking the time to leave us a review! Buying your first home is a huge milestone, so we're really pleased to hear we could make the process feel swift and straightforward for you.
It's great to know the team were helpful and that you found our customer portal easy to use. We designed it to keep everything in one place and make the journey as stress-free as possible, so it's brilliant to hear it worked well for you.
Congratulations on your first home, and thanks again for the recommendation. We wish you all the best as you settle in!
Cheers,
Team Haysto
Great company
Great company, makes usually long amd complicated process quick, easy and very hands-off from buyers perspective. Highly recommend. Staff is very professional and follow ups are always on time and monitored by their managers. Neber once happened we had a question unanswered.
29 juli 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thank you so much for sharing your experience with us!
We're delighted to hear that we could make what is often a long and complicated process feel quick, easy, and as hands-off as possible for you.
It's great to know the team's professionalism, timely follow-ups, and communication stood out. We know how important it is to keep everything moving and ensure questions never go unanswered, so your feedback means a lot.
Thanks again for your recommendation, and we wish you all the very best in your new home!
Cheers,
Team Picnic
Extremely efficient service
Extremely efficient service. The portal is so useful in showing you what you need to do. The regular messages, even when there is no update, show you that your case is always being chased and worked on. All the staff are very friendly and efficient. Honestly, couldn’t find any fault with the service
28 juli 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Judith,
Thank you so much for your lovely review. It really means a lot to hear that you found the whole mortgage process so smooth and straightforward.
We're especially pleased that the portal helped keep everything clear and organised, and that the regular updates gave you confidence that your case was always moving forward. Even when there's nothing major to report, we know it's reassuring to know things are still being actively worked on.
We'll also make sure your kind words are shared with the team. They'll be delighted to hear that they made such a positive impression.
Thanks again for taking the time to leave such thoughtful feedback, and congratulations on your mortgage from all of us!
Cheers,
Team Picnic
Great experience
Great experience. Always there to help. Would highly recommend
21 juli 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Samantha,
Thanks so much for your review! We're really pleased to hear you had a great experience with us.
Knowing you felt supported throughout the mortgage process means a lot to the team, and we're especially grateful for your recommendation. Helping our customers every step of the way is exactly what we aim for.
Thanks again, and we wish you all the best for the future!
Cheers,
Team Picnic
If you want peace of mind
If you want peace of mind, no hidden fees, fast acting, securing your best offer mortgage you have these guys very knowledgeable, kind and helpful, I got my best offer in no time, however please rest assured they will try to setup things in few days and got you approved ASAP, Faye, Astie, Anton, and all the advisors are great.
23 juli 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Ali,
Thanks so much for taking the time to leave such a lovely review. It really means a lot to the whole team.
We're so pleased to hear you had a smooth experience and felt supported throughout the process. Getting a mortgage can be stressful enough, so it's great to know we could give you that extra peace of mind, keep things moving quickly, and help you secure the best mortgage offer.
We'll make sure everyone involved sees your kind words; they'll be delighted to know they made such a positive difference.
Thanks again for putting your trust in us, and we wish you all the very best for the future!
Cheers,
Team Picnic
Our experience with Picnic mortgages…
Our experience with Picnic mortgages has been fantastic. Faye has really looked after us from the start of our journey all the way through to completion. She was always readily available to speak to us via phone or message when we needed help or advise and she always gave us open and honest advise! We really could not recommend Faye enough!!
22 juli 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Hi Natasha,
Thank you so much for taking the time to share your experience.
It's brilliant to hear that Faye was there for you from the very beginning of your mortgage journey right through to completion. Buying a home can be a bit of a rollercoaster, so having someone who's easy to reach and gives honest, straightforward advice can make all the difference. We'll make sure Faye sees your kind words; they'll really mean a lot to her.
Congratulations on your new home, and thank you again for trusting us to help you get there. We wish you all the very best for this exciting new chapter!
Cheers,
Team Picnic
Great service
The turnaround time was great when compared to my experience with other mortgage brokers and I was kept informed all thru the process.
Will definitely use them again.
30 juni 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thanks for taking the time to leave us such a lovely review, Emmanuel!
We're really pleased to hear that our swift service really stood out, especially compared to your previous experiences. Keeping our customers informed every step of the way is something we work hard at, so it's great to know that made a difference.
It means a lot to hear you'd use us again, and we’ll be here whenever you need us next.
Cheers,
Team Picnic
Brilliant service!!
We have had an amazing experience with picnic so far, from our initial call with Nicola our mortgage broker who has guided us every step of the way, through to us receiving our mortgage offer. The portal is a great way of being able to see what stage you are at, you can maintain communication with the team and book calls in if you need an update. Wouldn't hesitate to use them again
16 juli 2026
Review zonder uitnodiging
Antwoord van Picnicmortgages
Thanks so much, Claire!
We're really pleased to hear you've had such a great experience with us. It's fantastic to know Nicola has been there to guide you every step of the way and helped make the journey to your mortgage offer as smooth as possible.
We're also glad you've found the portal useful. We designed it to make it easy to keep track of everything, stay in touch with the team, and book in whenever you need us, so it's great to hear it's been working well for you.
Thanks again for taking the time to leave such a lovely review. We really appreciate it, and we'd be delighted to help you again in the future if you ever need us.
Cheers,
Team Picnic
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