My order never arrived, I've tried getting in touch over email and I am out £160 with no refund having been given. And then they have the audacity to email me asking me to rate them on Trustpilot. I r... Toon meer
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Lees wat reviewers zeggen
I wrote a bad review due to issue with my order but I want to write another as when the owners did get pack to me they couldn’t do more to help me, the make the situation so much better and my friend... Toon meer
As a long-term margarita lover I was a little dubious about trying a can of ready-made margarita but I couldn’t have been more wrong. These Pimentae margaritas are fantastic and really hit the spot. T... Toon meer
Bedrijf heeft geantwoord
5 stars Best customer service I have received from an online company. Initial order arrived super quick but was wrong. Emailed customer service and they were so apologetic and had a replacement... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.
Contactgegevens
80 Palewell Park , SW148JH, London, Verenigd Koninkrijk
- hello@pimentaedrinks.com
- pimentaedrinks.com
4,1
Goed
244 reviews
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Heeft 44% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Amazing experience
Amazing experience; Light, refreshing, relaxing drink; smooth, tingles the taste buds! Really enjoyed it; Will definitely buy again! Thank you!
29 juni 2022
Parcel not received
14 juni 2022
Average, overpriced pre mixed cocktail....
I ordered thinking it was a flavoured Tequila, however its a pre-mixed drink. I emailed within 30 minutes of placing the order to ask if I was able to cancel. I didn't get a response, so messaged via Instagram and was told it was too late the item had already been shipped. The drink tasted fine, but £30 for 5 100ml drinks is not good value for money. I wouldn't buy it again.
16 mei 2022
Antwoord van Pimentae
Hi Rebecca, we are sorry to hear about your experience. We try to make it clear what each product is on the website and our labelling but have noted down your feedback. We are a very small team so aim to reply as fast as we can and with next day delivery, orders are often dispatched within the hour of being placed. Thank you for sharing your feedback though, it really helps us to be better!
I absolutely adore Pimentae drinks!!
I absolutely adore Pimentae drinks!!! Arrived on time and suitably packaged.
2 mei 2022
Ok. WOW!
Ok, wow! Tequila has always been my party ingredient of choice. I was first given the Spicy Margarita one first, which was amazing. Then someone said to try the Cucumber and Elderflower one, and that was equally incredible. I have now introduced it to friends, and even my family are stocking for the annual family bbq event as they all loved it too. They're the only two drinks you need! Nice work Pimentae team!
22 april 2022
Review zonder uitnodiging
Seamless and easy process to order, highly recommend
The website order to payment, to delivery was a seamless and easy process. I was sent update notifications and a window for my delivery which was on time as predicted. I would highly recommend!!
22 maart 2022
THE BEST COCKTAIL EVER!!!!
14 maart 2022
Amazing margarita
Amazing margarita! Love the slightly piquant flavour. AND imagery fantastic. Also would like to shout out to the customer service team who responded so promptly to a question on my order - service is second to none! Really recommend margarita lovers try this!
3 maart 2022
Just try it! You won’t regret it
I was skeptical about getting it but I am so glad I did. It was tasty and not too strong or over powering. I would def recommend trying it
2 maart 2022
In love with this drink
In love with this drink, more more more
13 februari 2022
Review zonder uitnodiging
Poor management of delivery by DPD.
The first attempt of delivery never arrived and I was at home the entire day. No help or reply from DPD except a notice that the would deliver it to the East Sheen Post Office. Another notice that they could not deliver it to the post office.on the 4th attempt they claimed that the parcel was perishable and could not deliver it at all.. I tried their reply makethisright. and got no response.
I then contacted Pimentae along with my correspondence and Wynter sorted it out for me. I am not sure if he was able to find out why this happened from them.
I am pleased to have a replacement, delivered as promised.
23 december 2021
Great drinks
Great drinks, great presentation and cool idea with the playlist supplied to compliment the drinks 👏
18 december 2021
Review zonder uitnodiging
Fast delivery, gorgeous bottle but very small
Fast delivery.
Great product just super small bottle!
15 december 2021
fantastic products
fantastic products , ingredients mixed to perfection and a great team who are always willing to help .
Cannot rate highly enough
14 december 2021
The BEST spicy Margarita around 🌶
It’s honestly the best pre mixed cocktail I’ve had, perfect spice level and great tasting tequila.
Found at bbc good food festival and re bought the Following week and is now on top of my Xmas list.
9 december 2021
Great drink great service
18 november 2021
My new favourite cocktail!
I LOVE Pimentae! I ordered bottles for my birthday party and they were a total hit. Delicious and beautifully presented.
9 november 2021
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