Due to technical issues on my part, it appears, I thought they had not responded to my email, call. But it appears they had, so with that being said, Finally made a connection via him leaving me a vo... Toon meer
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Lees wat reviewers zeggen
Even though my shipment was delayed, i still received ongoing status by very friendly folks. I like the quality of your equipment and will continue to purchase with you..
I received excellent service after the sale. Waiting for items to arrive, but company allowed me to use 1st time discount after the sale. Was extremely happy with the excellent customer service they... Toon meer
Allie responded to my email very quickly. Even though my store credit had expired a short time before I tried to use it, as I was not given the expiration date when I received the store credit and did... Toon meer
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Great CS
Answered my question and customer service was what I wanted
Best customer service!
Warranty Issue
Allie was very understanding and very helpful in explaining everything and how to take care of my issues.
I have been in contact with Pins and…
I have been in contact with Pins and Aces several times. They are aways professional, helpful, and punctual. Replies are usually quick. Wonderful company and great products. When ordering things are shipped fast.
Answered quickly
Answered quickly, no excuse. Told me what was up and resolved the issue
Great costumer service and a great…
Great costumer service and a great communication with warranty team. Definitely recommend pins and aces to my friends. Great products and over all a great company to purchase your golf products
Very helpful and true customer service
Very helpful and true customer service. Way better than others by far!!!
Use Plumber's Tape
The customer service representative solved my issue which was leaking rubber o-rings on an older model liquor stick. Just use plumber's tape!
New Gear!
The level of attention and customer service I received was above and beyond my expectations. Thomas guided me through the entire process, making everything completely seamless and stress-free. Thanks to his expertise, I was able to place a custom order with confidence, and it looks like it will arrive in time to meet my deadline.
Pins & Aces is an awesome company, and I can't wait to receive my custom bag! A huge thank you to Thomas for making this such a great experience. I'll definitely be recommending Pins & Aces to all of my buddies and anyone else looking for top-notch products and outstanding customer service.
Great service
TJ was very helpful and did a great job explaining products and future opportunities.
Totally unexpected they replaced my…
Totally unexpected they replaced my item. Very good customer service.
Pins and aces stand behind there…
Pins and aces stand behind there product and have great customer service.
Customer service is excellent
Customer service is excellent. Delivery was timely. Will buy again
Allie was responsive and accomodating
Allie responded to my email very quickly. Even though my store credit had expired a short time before I tried to use it, as I was not given the expiration date when I received the store credit and didn't know it had expired, she was gracious enough to reissue the credit. Wonderful gesture. I will definitly keep Pins & Aces in mind for my next purchase of golf related items. Thank you.
Very friendly and cooperative reaction.
I never received my package and I was…
I never received my package and I was sent another one free of charge and I really appreciate that. I will definitely be back to the site to buy more awesome stuff that you have to offer. Thank you again for the quick response and the item shipped again!
Customer service was great
Customer service was great. Placed an order for a set of matching head covers but 1 was sold out. They were able to switch out all the head covers to match.
There was an issue with my order and…
There was an issue with my order and your customer service team made it right immediately. Great customer service.
My question was answered straight away
The representative that sent me the…
The representative that sent me the email about my situation was clear and concise as to where I could find the travel bag and it was there. I thank you for all your help and your company for making a very great product! I could not believe how great the bag looks and feels incredible. I thought about a couple other companies because I work at a golf course and have seen every type of bag. Pins and Aces is one that I don’t see as much as the others but I would have to say that the people who have the other bags wasted $100-$200 on bags that don’t have the components your bags have.
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