Pipe Ten Reviews 114

Today we have been on live chat on and off maybe 10 times. We are not that special on this and trying to set up domains hosting and templates ..... Jamie has been patient and 150% helpful. There is no way we would be able to get this far without him LOL .
Thumbs up for Jamie .... by the way we are still on his back and he is great :)

I've been email and web hosting with Pipeten for a few years now after they were recommended.
They have been excellent with very very minimal downtime (usually while updating in the middle of the night). When I have had any problems with building a website their "Chat" system has been excellent. They come on the live chat within seconds and are extremely helpful and have gone well out of their way on many occasions for us.
I can't envisage ever using anyone else and particularly like the fact they are UK based.
Keep up the good work Pipeten!

I recommend this company for hosting, they are reliable, easy to use and the support is fantastic.

I would recommend Pipeten (and have done to anyone who will listen!) as they are extremely reliable and helpful. Whenever I have had a problem, and I often do as I am not too computer savvy, I have been given the best advice, guidance and support possible - at all times of the day or night!
Honesty, look no further for all your hosting needs.
Sophie

I moved from a hosting company that has recently ceased trading. I was thinking that my site would be down for days. After speaking to the Support team (Matt S and Gavin K), my website was back, up and running within 30 minutes. I couldn't really believe how quick it was.

There's clearly a great set up here and everyone around knows what they are talking about. May long it continue. Great work - keep it up guys!

After been let down by another web hosting company, pipe ten has now become my new home. Awesome service from the support team with helping to get my service sorted. I will be recommending them to anyone who asks about hosting in the future.

I migrated over to Pipeten from another provider that was disappointing me and it's been the easiest transition. I have 6 domains and PipeTen have done everything they can to support the transition and get me up and running asap!

I have tried many hosting companies over the years and found most to be wanting to say the least! Having moved all of my domains to Pipeten a few years ago, (around 40 in total), I have found them to be nothing less than excellent. Support is superb both in the usefulness of the available information on the support pages and the helpfulness of the people at Pipeten.

Every time I have a need to contact support - and it is always because of one of my issues not theirs - they are responsive, helpful and without exception help me to resolve it. I even once contacted them when I was in India and it would have been about 4am in the UK and got an immediate response and solution to my problem!

I thoroughly recommend Pipeten and would urge anyone considering a hosting provider to consider them. I have never found a better company and do not feel the need to look - Pipeten are all that I need!

Great value, peerless support and always friendly, I have switched all my clients over to Pipeten and every one is over the moon with the results. HIGHLY recommended.

We have been with Pipe Ten for over 8 years. We have 2 dedicated servers with them and host over 45 sites all together. In that time a number of other hosting companies have approached for our business. Two words to them... GO AWAY!

The support from Pipe Ten is truly amazing. Constantly monitoring the servers and mitigating any issues. Ticket responses time is literally within 3-5 minutes.

I would happily recommend Pipe Ten to anymore. You wont be disappointed.

Rob

Have a few sites hosted with Pipeten and am putting all my sites going forward with them. Always had great support with any domain or hosting issue. Can't recommend them enough.
simon

I've used a number of different managed and unmanaged host providers over the years. These guys are massively helpful, friendly and really know their stuff.
Would happily recommend them to other clients and colleagues.

Steve

I needed some help to change one of my accounts and Pipeten Technical support glided my through the process to get the job done. Easy and simple!

These guys are simply outstanding. Doesnt matter if you have a starter package or upgrade to a more expensive: They are always kind and helpfull and the deliver what they promise.
no overselling, no broken promises, intelligent support members...
Even for a no-techie like me it´s the pure pleasure to work with them.

Perhaps other webhosters are cheaper, but definetely not better. A clear recommendation no matter if you wanna host a site for private or for biz purpose.

I needed an inexpensive hosting solution for my website with SQL and a friend recommended PipeTen.

As a web developer with limited funds I try to keep up with the latest trends, and the shared hosting lets me do this. When I have needed support after trying a new feature PipeTen have replied very quickly (within minutes) and fix the issue quickly - even for shared hosting.

PipeTen offer the best support I have ever received from any company.

Pipeten have been fantastic from the first initial inquiry through to all the support provided through out my transfer. Love the fact that they are British based and that they are available to speak to even on the weekend. Customer service wise I have been very impressed! Jamie from technical support has been an absolute star, very patient and helpful. I am a very happy customer, and very pleased to have left my former host!

I have been with Pipe Ten for two months now and in that time they have been very helpful in setting up the services I need and have been very quick in their support when I have had an issue.

Don't go anywhere else. Just get an account - even if you don't need a web site! Just so you can see how customer service is suppose to be done. This is possibly the single most enjoyable B2B customer experience I have had in 30 years of business.

You know when you used to pick up the phone to your ISP support and think "oh, God... here we go again...". Well the good news is you never need to have that sinking feeling in the pit of your stomach anymore. These folks just get "service" in a big way.

We think of Gavin and his heroes as part of our team. If you add our gold star we gave them today that's six. Count 'em!

We've been with PipeTen for a while now and they have never let us down. Server uptime is great but where I personally feel they shine is their outstanding support. Each and every time we've had a query they've responded very quickly with helpful answers.

Would definitely recommend PipeTen to anyone looking for hosting!

We migrated nearly a year ago to Pipeten and they guided us through every step. They understood how important our website is to us, and pro actively ensured everything went perfectly. The support and customer service is truly outstanding. Pipe Ten are always there for any advice that we may need and always go way over the call of duty, really making you feel like a truly valued customer.