Sent an item (unused and unopened) back to the company via royal mail. Item was delivered and have not received my refund and have made repeated attempts to get in contact with the company but have ha... Toon meer

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Their website is so confusing. I ordered a breast pump replacements. Ended up having to do 3 orders as its so unclear, even the lady who called me agreed it was extremely confusion and they would make... Toon meer
Amazing, used this for my second baby. As I had a hand me down wire kit from a different brand during my first and hated pumping and felt like a cow having to pump near a plug socket in hospital or th... Toon meer
I chose the Pippeta breast pump whilst pregnant based on customer reviews. It is very reasonably priced compared to others on the market and does a great job. I am expressing and the pump has enabled... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pippeta is an award-winning mum-run Mother & Baby brand created to make feeding easier with products that are simple to use, simple to buy, and simple to get support for. It takes a village to raise a family. Think of us as your neighbours.
Free Lactation Support with EVERY pump purchase
Geschreven door het bedrijf
- We are parents, we understand!
- As a mum run brand we understand the challenges and questions that come with pumping and that’s why we are the only brand to offer FREE lactation consultant support with every pump purchase. Let’s face it, it takes a village to raise a family, view us as your neighbours.
Contactgegevens
Unit 5, Hoyle Mill Lane, Thurlstone, Sheffield, S36 9PZ, Thurlstone, Verenigd Koninkrijk
- 0114 698 6087
- hello@pippeta.co.uk
- pippeta.com
Heeft 76% van zijn negatieve reviews beantwoord
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I bought two Pippeta Ultimate Weaning…
I bought two Pippeta Ultimate Weaning Sets (Sea Salt) for my twin grandsons. I was very pleased with my purchase and so was my daughter. The set is made of high quality material and is sturdy and easily cleaned.
Highly recommend
Not a good breast pump
Not a good breast pump. I would not recommend this pump. I only got it because jess redden it but it is awful.
Very slow. Not user friendly. And the most disappointing thing, it leaks all the time. Mums are in a hurry and this thing is very slow.

Antwoord van Pippeta
Faulty Motor, more than once
I don’t write reviews but if I can stop even one person from the inconvenience and stress I’ve experienced then that’s better than nothing.
The motors are faulty- replacement has been sent to find they also do not work (different faults).
With evidence, you can get a replacement, but this takes a few days to process and considering the product, a few days can cause a huge amount of stress and frustration. And I’ve lost any faith in this company.
Save your money, time and wellbeing- go elsewhere

Antwoord van Pippeta
Great products
Great quality, packaged well and quick delivery. Would be nice if the caps/lids and the teat attachment were the same size so both could be used either way.
Awful breast pumps.
I really regret investing in Pipetta electric breast pumps. The first one I bought was the Compact version and in the space of 10 months Pipetta replaced the motor twice as they kept breaking. Each new motor broke after only a few months of use. Clearly there’s some sort of issue with the Compact breast pump motor. The Pipetta customer service was always very good with regard to organsing the replacements, but this didn’t make up for the inconvenience of the motor continually breaking and me being without a breast when I had a daily pumping schedule.
I wanted to purchase a second pump and, due to my disappointing experience with the compact pump, I went for the original version. Now whilst the motor has so far been much more reliable than the compact, I find the design really frustrating as the parts seem to continually disconnect and the suction stops. It’s unbelievably annoying. Having tried both types of Pipetta breast pump over a period of 10 months, I can conclude that the breast pumps are rubbish! I really regret investing in this brand and really wish I’d paid a little more and gone for another brand. I can’t fault the customer service but this doesn’t make up for the difficulty of being without a breast pump when you need to pump daily.
Fatastic Customer Service
We bought the electric hands free breast pumps. They really are fantastic and easy to use. We have an issue with the motors and sent an email off to Pippeta - not even 24 hours after the email, they have not only reached out, they have sent replacement motors free of charge. Stephanie really restored my faith in the product and I'm very happy overall
Great hands free pump
Good hands free pump reasonably priced. It is compact, easy to assemble and sterilise. Only thing is, it's quite loud so not very discreet for when out and about. But it's much cheaper than others on the market and for that it's worth it. I like that it's hands free especially when trying to get things done around the house, look after a newborn and a young child!
I bought the electric pump as a present…
I bought the electric pump as a present for my daughter and she absolutely loves it!! I come from the generation of hand held pumps which were just awful and soul destroying. The Pippeta pump on the other hand just makes life so much easier. Highly recommended product.
Used this pump with the son and…
Used this pump with my son and absolutely loved it! I am pregnant again and will be using this pump with my next baby. So easy to used and would recommend!!!
The Pippeta Compact Pump has been a…
The Pippeta Compact Pump has been a lifesaver! It's so discreet and portable, making it easy to pump anywhere, I’ve even used this on the train to work. The suction is strong yet gentle, and the hands-free aspect is just great I wish I’d had one of these with my first born.
Cleaning it is a breeze too. If you're looking for an affordable, reliable pump that’s easy to use, I’d highly recommend!
Pippeta breast pump
As a busy mum of three my days are constantly on the move. With my youngest being just 5 months old and exclusively breastfed, finding the time to pump seemed impossible – until I discovered the Pippeta Pump!
This incredible little device has truly become my lifesaver. Whether I’m in the car driving, sitting at the hairdresser, at work, or even just running errands – I can pump ANYWHERE with ease! The freedom and convenience it gives me is unmatched.
It's compact, discreet, and has taken away the stress of balancing motherhood with a busy lifestyle. No more planning around feeding times or feeling tied down to a bulky pump! I can't express how grateful I am for this product.
To all the busy mums out there – if you're looking for a way to make breastfeeding more manageable, the Pippeta Pump will be your new best friend. Thank you, Pippeta, for empowering mums and making breastfeeding easier than ever 💙🙏🏼

Antwoord van Pippeta
WEANING SET - DO NOT RECOMMEND
We got the weaning set for our little boy’s weaning journey. The set was great initially but within a few months, the silicone set started to get washing liquid residue on them regardless how much we rinse them with water. The residue then contaminates the food and frankly the set become unusable in less then 8 months. Considering these sets are quite expensive, you would think they would last more than a year before it starts to deteriorate. We followed Pippeta’s advise on using white vinegar to soak, bicarbonate to scrub and boil the set but the residue remains. DO NOT RECOMMEND.
RUBBISH
I bought a Pipetta electric breast pump to try a different well known brand after my first MomCozy pump had become worn out. BIG MISTAKE. The suction is no where near as good. It’s also incredibly faffy to make and soooo easily comes apart. Absolutely rubbish in my opinion. I’m so upset that I wasted my money on this and really regret not getting another moncozy instead. The electric pump part that you push into the top also gets knocked off really easily and if you drop it on the floor it will more than likely break. My pump is currently covered in electric tapes. In conclusion an absolute WASTE OF MONEY.

Antwoord van Pippeta
I took a leap of faith…
Pippeta was recommended to me by a colleague of mine and I was so sceptical because there are so many brands out there and different things work for different people and I’ve heard the horror stories of people spending so much money buying multiple pumps and multiple brands but I took a leap of faith and bought the Compact LED and the double LED wearable. I’ve used the breast massage setting on my Compact LED to harvest colostrum at 36-37 weeks and I’ve been pleasantly surprised! It has worked really well for me and I’m looking forward to continuing my breastfeeding and expressing journey once baby is born. I have good faith it will continue to make breastfeeding and expressing an enjoyable journey. The suction settings are so powerful even at minimal settings and it’s easy to set up. The only downside I have is that I wish it came with a plug instead of just the charging wire. Nonetheless I’m very happy with my pumps. A worthy purchase!
Fantastic customer service
Fantastic customer service, we ordered a couple of items and one had a small defect, however they were super responsive in dispatching a replacement. Were really pleased with the items supplied this time, we rpeviously ordered 2 breast pumps which we love! Great company to buy from
Choose Pippeta over Elvie!
So happy with this pump. Previously used the wireless Elvie but I began struggling to get much milk (I don’t ever get much milk from pumping), so I decided to give Pippeta a go in desperation at my dwindling freezer milk stash. I am amazed- it is such a high quality pump and at an incredible price. The 12 levels give plenty of strength and the different modes allow you to work out what works best for your milk production- I’ve had much better results than with the elvie. The silicon means it’s the most comfortable pump I’ve used (much better than the elvie’s plastic flange) and the parts are high quality (unlike the elvie which as known particular weak parts that fail after a while). Customer service was also brilliant. Don’t bother with the Elvie- this is the best hands free pump in my view! Just wish it had been around when I’d had my first baby!
I love my Pippeta bottles - Hope they come up with a bigger size soon
I ordered the Pippeta bottles set and I can say that these are the best quality out of all the bottles I’ve bought for my baby. They are great value for price and I would definitely recommend them. They are my (and my baby’s) favourite. I hope they come up with a bigger bottle soon, so I can purchase that set once my baby grows and eats more.
Nice products; poor suction
Products look great and wash well. Unfortunately the suction doesn’t work on the high chair tray. Makes the bowl and plate a bit pointless. Surprising as surely most children begin weaning at a high chair with a tray?

Antwoord van Pippeta
Weaning heroes!
This is the best brand with the best range of products for first time mums buying for weaning!
I had the best help from Steph, who managed to get me everything I wanted in the beautiful colours I wanted! So grateful.
One happy mum with a little boy who is fully kitted out for his weaning journey!
You won’t be disappointed with the quality of these products and the customer service Pippeta provide.
Thank you again!
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