Sent an item (unused and unopened) back to the company via royal mail. Item was delivered and have not received my refund and have made repeated attempts to get in contact with the company but have ha... Toon meer

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Their website is so confusing. I ordered a breast pump replacements. Ended up having to do 3 orders as its so unclear, even the lady who called me agreed it was extremely confusion and they would make... Toon meer
Amazing, used this for my second baby. As I had a hand me down wire kit from a different brand during my first and hated pumping and felt like a cow having to pump near a plug socket in hospital or th... Toon meer
I chose the Pippeta breast pump whilst pregnant based on customer reviews. It is very reasonably priced compared to others on the market and does a great job. I am expressing and the pump has enabled... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pippeta is an award-winning mum-run Mother & Baby brand created to make feeding easier with products that are simple to use, simple to buy, and simple to get support for. It takes a village to raise a family. Think of us as your neighbours.
Free Lactation Support with EVERY pump purchase
Geschreven door het bedrijf
- We are parents, we understand!
- As a mum run brand we understand the challenges and questions that come with pumping and that’s why we are the only brand to offer FREE lactation consultant support with every pump purchase. Let’s face it, it takes a village to raise a family, view us as your neighbours.
Contactgegevens
Unit 5, Hoyle Mill Lane, Thurlstone, Sheffield, S36 9PZ, Thurlstone, Verenigd Koninkrijk
- 0114 698 6087
- hello@pippeta.co.uk
- pippeta.com
Heeft 76% van zijn negatieve reviews beantwoord
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Fantastic weaning products
Bought a variety of bowls, plates and cutlery from there weaning range and I can not recommend them enough, my little boy loves them, easy to clean and the suction is great!
Definitely would buy again!
Pippeta broken again after short time
This is my second pippeta. The first broke after a couple of months of use. I thought this was bad luck so I bought another. After less than 10 days this has no also broken. I pump exclusively to feed my LB so this is a big problem for me. I have contacted pippeta and hope they resolve this asap

Antwoord van Pippeta
Avoid at all costs
I need to write this review to sincerely warn others. I'm a first time mum and I am exclusively pumping for my boy. I bought the hands free pump after seeing the good reviews online (I now think they must be fake) 3 weeks in and one of the motors stopped working.. I sent an email with a video and photos attached which clearly showed the fault. Customer service refused a refund and advised me to send the pump back so they can check it. I sent the pump back and the next day the second pump broke with the exact same fault. This was in the middle of the night and I had to pump for my baby but couldn't because I was left with no pump. I had to buy another pump which by the way has been absolutely fantastic and allowed me to carry on my breastfeeding journey.
The amount of stress this product has caused me has been unreal. Avoid this product if you are serious about pumping. Alot of these negative reviews all say the same thing.

Antwoord van Pippeta
I purchased the “My 1st Weaning Set”…
I purchased the “My 1st Weaning Set” from Pippeta in the Boxing Day Sales. They had a great promo on! My baby has since turned 6 months and we’ve started weaning! I love using the 3 section plate for him trying new foods! Also the cutlery is soft and accessible for him to self feed! Would recommend this set to new mums!
Terrible battery
I was so ecited about this one as i had heard people doing exclusive pumping with this which should mean it's powerful enough. However, this pump is a pain. Battery does not last to pump both sides. I get 2 breaks during work to pump. With tubing, the punping efficiency is slow and if done separately, it doesn't last to cover both sides so i have to use mu electric pump on one side. Won't recommend it. > have been using it for over 3 weeks and even the power has declined. It doesn't pump much as well. Thought I'd power pump to boost supply but it feels like i am back and forth charging it and powering the pump!

Antwoord van Pippeta
Wouldn’t recommend
Bought the Pippeta wearable hands free breast pump and whilst they are good, one of them unfortunately no matter how much or how long you charge it only goes to 2 bars of charge and not 3.
UPDATE 05/05
Awful. Would not recommend. Leaks from the bottom and milk ends up leaking into my bra, even though it is correctly assembled after checking several times. Such a waste.

Antwoord van Pippeta
Award worthy Experience
I first met the team at Sandown park baby show when I was expecting my twins. The ladies were so lovely and reassured me that I wasn’t alone as I was becoming a single mum. They talked me through their products and demonstrated how the breast pump works, which I purchased that day. I also got a few extra products which we love using and have showcased through our instagram story.
We recently bought more of the bibs as they work wonders with the twins with keeping their clothes clean and dry that we bought extras for their cousin. They are of superb fabric and the designs are beautiful fun. Every single product produced by My Pippeta is award worthy. I highly recommend to everyone including my friends and family who have toddlers or expecting.
Great products
Great products, I bought the plate, bowl, spoon and fork set and a bib all in the sale for such a great price. They are fantastic quality, especially the bib, as most bibs don’t even stay open to catch food, but these are slightly firmer to ensure they stay open. I’d recommend all of the products. They also suction really well to my sons high chair.
Had a problem with our order when it…
Had a problem with our order when it arrived. Contacted customer service and they dealt with it quickly and sent out a replacement.
Everything else was great and really happy with the products!
Lovely products and fast delivery
Lovely products and fast delivery
Great products.
Products were such good quality, highly recommend!
weaning set
I purchased the weaning set and when it was on sale, I feel I got such a good deal the quality is unreal and the packaging it come in was really good quality this is the second time I have bought of here would highly recommend.
Poor design- lasted 4 weeks!
Unfortunately this is a bad review! Not one to complain but I just feel very disappointed in this product. Long story short- this pump started faulting 3 weeks in. It would not turn on or off at times. The motor would work on and off and turn off part way through pumping. So i sent it in to be checked for warranty. I had to purchase a second pump during the time it was being checked for warranty at a cost of £25 (not expensive i know) and this amount would then be refunded if it was covered under warranty.
My pump was found to be contaminated with breast milk inside the motor and so it was not warranty. This I completely understand. However, i strongly feel this is a design fault. The usb charger cover comes off after the first time you charge it and so that charger port is left open to the elements as such. This is how the milk has managed to get into the motor. The second pump also has the exact same fault, in that the charger cover comes off after first use.
I emailed the CS Manager after I had been informed the faulty pump wasn't covered and pleaded they reconsider sending me a replacement pump as a gesture of goodwill, considering the time I had it for and also my belief that this is a design error. It was again reiterated that it was not a warranty issue. Gutted, what a waste of money.

Antwoord van Pippeta
Product arrived faulty
Product arrived faulty. One of the pumps broken.

Antwoord van Pippeta
Silicone sippy cup
Great quality cup, great price and delivered swiftly
The delivery taking much longer than…
The delivery taking much longer than expected. On Monday I’ve got the email saying that the item is on it’s way with the Royal Mail 48hours delivery, but it was not delivered that week at all with no further communication on when it will be delivered at all. On the Shop app it said in transit for 4 working days…
I had purchased 2 pippeta pumps before and used them for 4 months very intensively as my baby is on expressed milk exclusively. However I have now noticed that these pumps are no longer extracting all the milk produced (I’ve used pretty much all the replacement parts which were helpful) and I decided to order a new one to try.

Antwoord van Pippeta
Review on delivery, not yet used, hoping for an answer
Unfortunately the email asking me for feedback was no reply so I couldn't say this just via email.
I've only just got my pump today, it's just charging, yet to use but have 2 issues/questions so far.
Firstly; Understandably the user information says to sterilise before use but doesn't say how to sterilise. Do I just boil it? How long for? Is it microwave compatible? Should I be using milton?
Secondly; The dust bag ripped before I could even open it.

Antwoord van Pippeta
Currently on day 2 of using the pump
Currently on day 2 of using the pump. Extremely impressed - wasn’t sure what to expect but it’s super powerful. Super easy to take apart and clean! Possibly will purchase another so I have 2.
I have been using my dual pump for over 8 months
I have been using my dual pump for over 8 months now and highly recommend. It’s super easy to use, clean and store. I find it has a high ‘yield’ compared to others I have tried. It is very efficient having two aspects of the single pump mode or dual. I have also bought spare parts which came super fast and definitely increased the amount of milk I got. So definitely upgrading them at the appropriate times. Well done Pippetta - fab product and price!
Fantastic breast pump!
Fantastic breast pump!
Very effective, comfortable and simple to use.
Very impressed with performance and battery life
Would highly recommend
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