Pitch-Us Reviews 393

Good, and Great, I loved it

Pitch-Us are very good at taking your money and then ignoring you. Never again.

My experience with Pitch-Us has been extremely disappointing. I regret spending money on their services — my EP was taken down shortly after working with them, and I never received a reply or any form of refund despite multiple attempts to contact support. The lack of communication and accountability made this one of the worst platform experiences I’ve ever had. I genuinely hope that, unless they improve dramatically, artists will stop using their platform altogether so no one else has to deal with what I went through.

Trusting Pitchus with my songs was the worst decision I’ve ever made.
It’s been 5 months, and my Spotify algorithm is still completely destroyed. I no longer appear in “similar artists,” and I’m invisible in discovery playlists.
To make matters worse, I was fined $15, and two of my songs were permanently removed from all platforms.

Their so-called “service” does nothing but sabotage your career, kill your algorithm, and erase your presence.
For any artist who values their future and visibility — stay far, far away from Pitchus!

The campaign started pretty good, until February, my song was taken down, I've been contacting them ever since to fix it or refund me. They have been ignoring me.

Potenzialmente ottimi ma Spotify metterà la Red flag e la comunicherà al vostro distributore che se sarà Landr (o altri che non vogliono problemi con Spotify) vi toglierà la pubblicazione dalla distribuzione senza nemmeno cercare di capire perché.
Pitch-us dice che è tutto organico e legittimo ma quello che viene rilevato da Spotify (se fate la promozione Spotify) sarà che c'è un'attività illegittima.
Io ho dovuto sospendere le mie promozioni dopo un mese circa. Mi hanno tolto le visualizzazioni dalle tracce promesse su Spotify.

È altrettanto vero che Spotify mette la Red flag anche alle proprie promozioni come Discovery Mode (mi è successo anche questo con Discovery Mode di Spotify segnalato da Spotify stesso al distributore Landr - che sconsiglio - che pur avendo tutto il materiale per capire che era Discovery Mode di Spotify mi ha addirittura rimosso l'intero disco della traccia in promozione).
Quindi alla fine lo sconsiglio...

Tried them out starting a month ago. It’s all Botted. Don’t trust it. And they duplicate charged me 4 days in a row. And they were supposed to put out an article on rolling hype but never did. I’ve tried to contact them via Email, no response. If I could give them zero stars I would. Save yourself the money, go somewhere more trusted like Imperium or Boost Collective.

They use bots and got my account deleted by spotify for using bots

The streams are artificial and my song got flagged and removed. So much for “real playlist and no bots and only organic growth” this company is not honest and you should avoid them unless you want to get flagged.

This company supposed to charge weekly but is charging every 4 days. In my case everyday. Don’t I repeat don’t use the services they are thieves.

Was a reliable company, but something happened at the start of 2025. I guess greed kicked in. You will end up with a strike for artificial streams at best, but probably a fine or your music took down. Do yourself a favour and avoid this company at all costs.
If you have already started a campaign then make sure to report the bottled playlists to Spotify, you can check them using artist.tools playlist checker ( Google it!)
Now I will wait for the Pitch Us standard generic reply of we don't use bots and have no record of your campaign nonsense, but trust me they know what they're doing and are most certainly using bottled playlists.

I strongly advise staying away from Pitch-Us to avoid unnecessary stress, financial loss, and lasting damage to your music career. Earlier this year, I purchased two promotional campaigns from this company. Shortly after, both campaigns were flagged by Spotify for "irregular streaming" activity. The result was severe: my entire catalog was removed from the platform, and I was forced to pay financial penalties for streams that were ultimately determined to be artificial.

Pitch-Us was the only promotional service I had engaged, making it unmistakably clear that the flagged activity came directly from their campaigns.

Worse still is how they handled the situation. Pitch-Us promotes a “guarantee” on their website, claiming a refund if they fail to deliver the promised streams or if your music is unjustly removed and they were the sole marketing service used. I met both conditions. Yet, despite repeatedly providing the required documentation, I was met with delays, contradictory responses, and repeated requests for the same information.

Communication has been chaotic at best. I’ve dealt with individuals named “Olivia” and “Laura” who have made misleading claims, including telling me that a refund had been processed when it had not. I was also falsely told I had missed the refund window, despite providing evidence to the contrary. And astonishingly, when confronted with the fallout from their campaigns, their proposed “solution” was to run even more traffic, presumably using the same methods that got my music removed in the first place.

Even months later, the dialogue continues, filled with inconsistent responses, disorganization, and what appears to be outright dishonesty. Most recently, they denied ever streaming a title that happens to be the name of my album. That shows a clear lack of attention to basic details.

In my experience, in addition to the blatant attempts at obfuscation, Pitch-Us operates without the professionalism, transparency, or ethical standards that any artist should expect from a promotional partner. The consequences of working with them have been severe and far-reaching. If you value your music, your credibility, and your peace of mind, I strongly recommend avoiding this company entirely.

Spotify put down one of my albums because artificial streamings, the only promoting platform I used was this one. One of my songs reach 100k + streams in a week only to go down to a 3.5k the week after because Spotify didn’t recognize them as legitimate.
Even though Pitch-Us answers to my emails, they keep sending info through different articles covering their assess by making it look that they are the victim because the music industry takes advantage of artists. We all know Spotify is a thief but definitely Pitch-Us is not something I would recommend or trust. This definitely messed up my algorithm and now I’m trying to find a way to put my Album back on Spotify.

This company has no shame in lying to your face they will go above and beyond to pretend they aren’t robbing your pockets and reputation. Bad Service Stay Away! pay your unemployed friend 50$ to run u fan pages for a month and i promise you’ll get more results.

Down here you’ll see a reply from their company lying again.lol

Customer service is next to non existent. Had to repeatedly contact to get response when order was never started. Used service for 3 songs and Spotify ended up removing all streams.

don't use their service

beside that i havent had that many streams i got all my streams deleted and this is what spotify sent me

We’ve detected artificial streams on this song. These streams have been removed from your all-time stream count above and across Spotify, but not from your private data below. If you have questions, including how this may affect your royalty payments, please contact your label or distributor.

When I first saw pitch us I read that they they contact playlist curator I was like oh that’s awesome and also that they ran on Spotify ads I have a tour coming up and I definitely needed the help a month later Spotify shut down my whole album and I sent 4 emails to and no response because I recorded with a member of the wutang clan it’s going to take me a week to get my music back on thanks for the bull hockey pitch us send me back my money

I had songs on spotify with organic listeners. I wanted my music to reach more audience by utilizing pitch-us. I spoke to a rep "Amy" and she promised they were organic but after a week or so spotify removed my song which prompted me to research their company which is something I should've done prior. Never again! DO NOT use pitch-us or anyone else offering organic streams. They will have your song removed and possibly banned from spotify all together.

They are using BOTS... if you want to have a bad relationship with Spotify and get flagged for Fake Streams... Do Not Trust Them. Business located in UAE, I doubt they will get penalized for promoting and running a fake service. Use at your own risk.

This company uses bots to generate your streams. Do not trust this company. I got a fine and was threatened to be banned from Spotify. As an Indie Artist, you have to be so careful with companies who are in charge of your promotions. If it sounds too good to be true- it is!! Very shitty experience. You have been warned!!