I booked and paid for a PR campaign with Pitch Us, and after five months I still have not received the service I paid for. Throughout this time, I have repeatedly been told to wait and was give... Toon meer
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I was impressed by the way our song was pushed hard on multiple Spotify algorithmic playlists, especially Discover Weekly. We saw streams on the Mixes playlist increase quickly as well. I am further... Toon meer
Bedrijf heeft geantwoord
Like: 1. Ease of navigation of your site: 2. Ease Of Actual Purchase Of Service In the Middle: 1. Auto Communication 2. Communication of Needs Dislikes: 1. Really No communication of... Toon meer
Bedrijf heeft geantwoord
So far happy with giving it a try for 1 song. Instead of pitching you on curator playlists it goes through algorithm process. Seems much more legit which is nice considering how many fake playlist p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pitch-Us.com have been tirelessly supporting aspiring artists in their journey towards growth since their establishment in 2017. Through a wide range of innovative solutions, Pitch-Us.com have revolutionised the way musicians navigate the competitive music industry. By offering a comprehensive suite of resources, they empower artists to take control of their artistic vision, develop their unique sound, and effectively promote their music to a global audience.
Contactgegevens
19 W 24th Street, 10010, New York , Verenigde Staten
- hello@pitch-us.com
- pitch-us.com
3,1
Gemiddeld
392 reviews
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This makes absolutely zero sense…
This makes absolutely zero sense because my campaign still haven't started yet and it the second week already since i placed the order
I don't know why they take so long to start the campaign everytime after an order was made and also i think it should be mentioned on their site how long will the campaign start because this feels like a scam sometimes.
21 februari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello Aron,
We completely understand your concern and apologize for the delay. We recently experienced technical issues with our ads, which caused postponements. Typically, campaigns begin within 24 hours, and we’re happy to share that all campaigns are now running. Thank you for your patience!
Best regards,
Team Pitch-Us
Pitch-Work with me closely and made…
Pitch-Us worked with me closely and made sure my song made the write playlists. I was very satisfied with there progress. Thank you Pitch-Us you've done it again.
Sviteknology.
1 februari 2025
Antwoord van Pitch-Us
Thanks for the awesome review! We're super stoked that you were happy with how things went and that we could get your song on some great playlists. It's always a blast working with you, and we're glad we could deliver again
Looking forward to the next project
Do Not Use! Total Scam
Ran a successful campaign, got 10K streams so I thought they were legit. Next campaign for 25K for whole album-they botted 60K streams and Spotify removed THE WHOLE ALBUM….and my other campaign I paid 100 for never even ran. Responses are copy/paste and not from real people who care, and just offer another “service” for free that never happens. I asked for a refund and guess what? Never heard back. Please do not give these people any of your money, trust me…I’m STILL dealing with the consequences of my own bad decision!
3 maart 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello Brandon,
We’re sorry to hear about your concerns and truly appreciate you bringing this to our attention. We want to clarify that we do not use any of the techniques mentioned in your review. Our goal has always been to provide artists with effective, ethical promotion that helps them grow organically.
Regarding your situation, we are actively working on resolving this case to ensure you are satisfied with the outcome. We understand how important your music is to you, and we want to make sure everything is handled properly. Our team has been reviewing your case thoroughly, and we appreciate your patience as we work through this.
If you have any additional details to share, we’d be happy to look into them. Your satisfaction is important to us, and we’re committed to making things right.
Best regards,
Team Pitch-Us
Antwoord van Pitch-Us
YESSSS! Thanks for the love, Chris! We're beyond stoked you found us friendly and effective! That's exactly what we're all about
Can't wait to work with you again and crush some more goals
Terrible!
Just terrible. No results at all, an army of Instagram Bots and no response from the costumer service.
What a ripp off..
27 februari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello Ryan,
We completely understand your frustration and sincerely apologize for any inconvenience. We experienced technical issues with our ad system, which led to campaign delays. At this moment, we do not have any information regarding your order, so we are unable to verify the details of this case.
If you’d like us to investigate and assist you, please contact us, and we’ll be happy to help.
Best,
Team Pitch-Us
Quality collapse
This was a reliable service last year and then something happened. I invested in a higher tier and there has been no results when it was once a more effective tool. They lost track of the links because of a faulty website. When I reached out, they have told me they were having technical difficulty for two weeks. I’m about to drop them. Buyer beware.
Update: got an artificial stream flag for the first time. Do not use.
26 februari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello Anders,
We’re sorry for any inconvenience you’ve experienced. Recently, we encountered technical issues with our ads, which resulted in campaign delays. We understand that this may have affected your order, and we truly regret the disruption.
Regarding lost track links, when an order is placed as a bundle or upsell, Shopify does not always send us the track details. However, we actively reach out to customers when we notice missing links to ensure everything is set up correctly.
We value your trust and would love to resolve this for you. Please let us know how we can assist!
Cheers,
Team Pitch-Us
Einmal und nie wieder
Ich würde Pitch-us auf keinen Fall weiterempfehlen. Ich habe mehrere Kampagnen gestartet und Alle meine Songs wurdenvon Spotify runtergenommen und mein Vertriebsaccount wurde eingefroren. Auf diesem kann ich jetzt keine Songs mehr veröffentlichen und musste mir einen neuen suchen. Ich musste eine Strafe zahlen, an der ich jetzt noch zu zahlen habe. Es wurde ein Bot entdeckt und mir zu Last gelegt, ich würde illegalen Stream produzieren. Von Pitch-Us kam keine Entschädigung, außer dass sie meine letzte Kampagne zurückgenommen haben. Auch in der Pitch-Us-Playlist wurde ein Bot detektiert. Also für mich ist das keine seriöse Plattform, die damit wirbt, dass sie deinen Song an echte Menschen schickt und diese damit Streams produzieren. Der Support war freundlich und hat immer geantwortet, aber eine Entschädigung habe ich nicht erhalten und auch keine Erklärung. Für mich ist das keine seriöse Plattform.
21 februari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hallo Laura,
wir nehmen deine Bedenken sehr ernst und entschuldigen uns, falls es zu Missverständnissen bezüglich einer Entschädigung gekommen ist. Wir möchten stets sicherstellen, dass unsere Kundinnen und Kunden zufrieden sind, und wenn etwas übersehen wurde, würden wir es gerne in Ordnung bringen. Melde dich bitte bei uns unter hello@pitch-us.com, damit wir alles prüfen und dir weiterhelfen können.
Wir wissen deine Zeit zu schätzen und freuen uns, diese Angelegenheit zu klären.
Herzliche Grüße,
Team Pitch-Us
Llevo un mes esperando la entrega de mi…
Llevo un mes esperando la entrega de mi pedido, responden al correo escusas pero nada que hacen la entrega del pedido, he pagado por 250k producciones hace un mes y ya pasó más de un mes que no hacen la entrega solo escusas al correo de que espere 3 días Pero no ocurre nada
Estos responden.
Disculpa por la respuesta tardía y el retraso en el inicio—nuestro equipo ha estado manejando más pruebas de las que anticipamos.
Hasta el día de hoy, las campañas no se habían estado ejecutando, pero ya las hemos puesto en marcha, por lo que deberías empezar a ver crecimiento en las próximas 48-72 horas ⚡ Hemos estado al tanto de la situación y asumimos toda la responsabilidad. Lamentamos los inconvenientes que esto haya causado
Es una falta al compromiso con el cliente tendré que hacer una denuncia para la devolución de mi dinero
16 januari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hola Jimmy,
Entendemos completamente tu frustración y te pedimos sinceras disculpas por los retrasos. Debido a problemas técnicos con nuestros anuncios, todas las campañas fueron pospuestas temporalmente, lo que desafortunadamente afectó tu pedido. Sin embargo, queremos asegurarte que todas las campañas ya están en marcha.
Actualmente, no tenemos información sobre este pedido o cliente a partir de esta reseña, por lo que hemos solicitado más detalles para investigar y resolver el asunto.
Además, hemos ofrecido una compensación a todos los clientes afectados como una forma de enmendar la situación. Si tienes más inquietudes, no dudes en contactarnos a hello@pitch-us.com—estamos aquí para ayudarte.
Atentamente,
Equipo Pitch-Us
Absolutely awful
If I could rate 0 I would
10000 streams or your money back? Well where's my money then. 1st of February I paid for my campaign 11th of February I had 1378 streams not even a third of what I was expecting. I emailed and 4 days later I was told apologies your campaign actually hasn't started wait 48 to 72 hours to see results, 4 days later where's the results? I have emailed again no response and to be honest it's not on, 50 dollars later and no results to show for it. Awfully disappointed with my experience and quite frankly angry if not resolved I will be letting other artists know not to use pitch us I will be posting it out to a creative network of 200 artists and to my 4000 followers on instagram.
I have links to numerous press/industry related companies and will also be in contact with them should this not be resolved promptly.
Edit: got an email saying they have started ot numbers rose to 8.5k streams then woke up and they had all been removed so clearly bots been messed around from start to finish
Edit: got another email saying it's been delayed and they will start it now 2 months late they "started it" song got removed due to bot streams completely fu***d me over absolutely disgusting company hard work completely wasted never again
But apparently they don't do that which is A lie asked me to email them but take nearly a month to respond in what world is that acceptable
19 februari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello,
We sincerely apologize for the delays you experienced. Due to technical issues with our ads, all campaigns were temporarily postponed, which unfortunately affected your order. However, we have since resumed all campaigns and offered compensation to every affected client.
We also want to clarify that we do not use any of the promotion methods mentioned above. Our goal has always been to provide a safe and effective way for artists to grow their audience.
Based on this review, we unfortunately do not have any information regarding your order. If you could provide more details, we’d be happy to investigate this further and work toward a resolution. You can reach us anytime at hello@pitch-us.com.
Best regards,
Team Pitch-Us
Paid for 50,000
Paid for 50,000, it's been two weeks and nothing. Got a teaser promo for 5,000 and still nothing. I have emailed multiple times and want a refund but they are not responding. The disclosure that they are using TP incorrectly makes more sense now. I want my refunds and will not be doing business with them again. It seems the only way to get them to respond is to front them out from what I can tell.
17 februari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello John,
We completely understand your frustration, and we’re sorry for the delay. We experienced technical issues with our ad system, which caused a temporary hold on campaigns. However, at this moment, all campaigns are now running as expected.
We also want to assure you that we do not use any of the methods mentioned in your review. If you need any further assistance, we’d be happy to help.
Best,
Team Pitch-Us
Spotify pulled my artist's album
Spotify pulled my artist's album. I almost got banned.
5 december 2024
Antwoord van Pitch-Us
Hello Ted,
We regret hearing about this situation. We currently do not have any information regarding your case, but we would like to investigate and help resolve this issue. Please get in touch with us at hello@pitch-us.com so we can assist you.
Warm regards,
Team Pitch-Us
Shi got me took down
6 januari 2025
Antwoord van Pitch-Us
Hello ....,
We’re sorry to hear about your concern. However, we have not received any email from you regarding this matter, and according to our records, your song is not taken down. We would like to resolve this for you—please reach out to us at hello@pitch-us.com so we can assist you further.
Best regards,
Team Pitch-Us
DO NOT USE
DO NOT USE
They lied straight to my face multiple times saying they run ads to trigger the algorithm and that they don’t use artificial streaming methods. They have their own personal ads saying they pitch you to playlist curators which they DO NOT. After many emails they assured me they don’t run bots but of course, a few weeks later my song is flagged by my distributor and my streams were removed. I have two active campaigns with them currently and they’ve went completely ghost after asking for a cancellation and refund. Horrible company.
3 februari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello Mason,
We’re sorry to hear about your frustration. It’s important to note that artists around the world have been experiencing similar issues, even when they haven't used any type of promotion. We are actively responding to emails and are currently waiting for more information from you so we can investigate and resolve this matter correctly.
Best regards,
Team Pitch-Us
Excellent and transparent service
The result was excellent and very measurable. The growth is transparent and organic. I recommend. 😊
6 januari 2025
Antwoord van Pitch-Us
Hello SO,
Thank you for sharing your experience! ⚡️ We love hearing that our service provided the transparent and organic growth you were looking for. We appreciate your recommendation and look forward to working with you again!
Cheers,
Team Pitch-Us
I luv it the way they made it happen…
I luv it the way they made it happen was fast and on point got a great boost from it only on that one songs thank you so much
5 januari 2025
Antwoord van Pitch-Us
Hey karel van de luijtgaarden,
We’re thrilled to hear that you loved the campaign! ⚡️ It’s great to know you got a strong boost on your song. If you ever need assistance with future releases, feel free to reach out to us at hello@pitch-us.com.
Best regards,
Team Pitch-Us
Most of my streams were deleted
Most of my streams were deleted. They all came from New York and Spotify flagged it
5 januari 2025
Antwoord van Pitch-Us
Hello Paul,
Thanks for bringing this to our attention. Having the majority of streams come from one city is not common, and we’d love to check the ads on our end to see how they were running. If you could share more details, we’d be happy to investigate this for you.
It’s also important to note that some artists who haven’t used any promotion services at all have reported similar issues, so we’d like to take a deeper look. Please contact us at hello@pitch-us.com so we can address this together.
Best,
Team Pitch-Us
Antwoord van Pitch-Us
Hello Steven,
We understand your concern and take these matters seriously. At this time, we do not have any information regarding your order, but we’ve requested more details so we can look into this properly. We do not engage in the practices mentioned, as we focus on organic promotion methods. Please reach out to us at hello@pitch-us.com so we can assist you further.
Warm regards,
Team Pitch-Us
one of my songs got deleted by spotify.
5 januari 2025
Antwoord van Pitch-Us
Hello Xavier,
We’re sorry to hear about your song being removed. At this moment, we do not have any record of your campaign, but we’d like to gather more details to investigate. Please reach out to us at hello@pitch-us.com, and we’ll do our best to assist you.
Warm regards,
Team Pitch-Us
It is a scam
It is a scam, they use bots and Spotify vanish your account. Do not use it
1 februari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello Jorge,
We’re sorry to hear about your experience. We want to clarify that we do not use the techniques mentioned, and we take these concerns very seriously. We’re committed to resolving this matter and would love to get more details to investigate further. Please reach out to us at hello@pitch-us.com so we can assist you properly.
Best regards,
Team Pitch-Us
Used them for 2 songs Avoid
Used them for 2 songs, both songs got pulled from Spotify. So avoid they use bots , you lose your money but more importantly you lose your songs
10 januari 2025
Review zonder uitnodiging
Antwoord van Pitch-Us
Hello Bo,
We’re sorry to hear about your concerns. We currently have no record of your campaign or name, but we’d like to ensure this matter is properly reviewed and resolved. Please reach out to us at hello@pitch-us.com, and we will be happy to assist you.
Best regards,
Team Pitch-Us
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