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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was impressed by the way our song was pushed hard on multiple Spotify algorithmic playlists, especially Discover Weekly. We saw streams on the Mixes playlist increase quickly as well. I am further... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Like: 1. Ease of navigation of your site: 2. Ease Of Actual Purchase Of Service In the Middle: 1. Auto Communication 2. Communication of Needs Dislikes: 1. Really No communication of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Trusting Pitchus with my songs was the worst decision I’ve ever made. It’s been 5 months, and my Spotify algorithm is still completely destroyed. I no longer appear in “similar artists,” and I’m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

So far happy with giving it a try for 1 song. Instead of pitching you on curator playlists it goes through algorithm process. Seems much more legit which is nice considering how many fake playlist p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Media- en marketingbureau

Geschreven door het bedrijf

Pitch-Us.com have been tirelessly supporting aspiring artists in their journey towards growth since their establishment in 2017. Through a wide range of innovative solutions, Pitch-Us.com have revolutionised the way musicians navigate the competitive music industry. By offering a comprehensive suite of resources, they empower artists to take control of their artistic vision, develop their unique sound, and effectively promote their music to a global audience.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

393 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

Scammers

I can’t see myself working with Pitch-Us anymore after reading those comments from other people because I don’t think people have time to spread false rumors about Pitch-Us. I heard about bot being used and I won’t let them fake things. Pitch-Us made their promotion very expensive lately I don’t like greedy individuals. I won’t use their promotions anymore. GOD helped me to come across Shape Records. They promote your songs professionally. Don’t work with Pitch-Us if you wanna make it in the music industry scammers shouldn’t be trusted

27 april 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Merlin,

Thank you for sharing your thoughts. We’re sorry to hear you feel this way, and we understand your concerns.

We want to clarify that we have not raised prices across all of our services — only for certain campaign types where our own advertising and operational costs have increased. These updates weren’t made out of greed, but to maintain the quality and performance of the services we provide.

We also want to emphasize again that we do not use any streaming methods above. Our campaigns focus on real visibility through playlist pitching and algorithmic promotion strategies that comply with platform guidelines.

We’re always open to conversation and happy to clarify any concerns directly. You can reach us anytime at hello@pitch-us.com.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

The lists you put us on are 95% botted…

The lists you put us on are 95% botted and we got one of our songs taken down after it was on Spotify for two years. We notified you in the beginning of placement and you said you would fix it and we never heard back. Do not work with this platform, you will lose all of your investment into your music.

25 april 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello JDJ,

We’re truly sorry to hear about your experience. Please know that we always review and vet every playlist curator before we begin any placements to ensure their playlists meet quality and compliance standards.

We regret if there was any delay or miscommunication after you reached out. That’s not the experience we aim to provide, and we’d appreciate the chance to review your case further. Unfortunately, we don’t have enough information from this review to identify your campaign.

If you’d like us to investigate and resolve this properly, please reach out to us at hello@pitch-us.com — we're here to help.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Your music will be removed from Spotify…

Your music will be removed from Spotify if you use this service (take it from me, someone whose music was just removed from Spotify due to the streams from these playlists being flagged as artificial).

Any company that promises a set number of streams is 100% using bots to get you there. Please don't make the mistake I did using this service, no matter how pretty their branding is.

It took over 6 weeks to get my track playlisted in the first place using this service, which was frustrating. That said, I also noticed each night at the exact same time, almost all my daily "listeners" were listening (this was my first indication that they use bots).

In short, do not trust their website because clearly it is full of misinformation—every stream you get using this service will be from a bot.

24 april 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello user,

Thank you for sharing your feedback. Since this review was posted anonymously, we currently do not have enough information to identify your order or campaign. We’ve sent a request for more details so we can properly investigate and address this matter.

Regarding our playlist campaigns, we want to clarify that there were some postponements recently, for which we provided compensation to every affected customer. Additionally, whenever we begin working with any curator, we always carefully review and verify the legitimacy of their playlists before moving forward with any promotions.

If you’d like us to look into your specific case, please reach out to us directly at hello@pitch-us.com.

Best regards,
Team Pitch-Us

Beoordeeld met 2 van de 5 sterren

Mixed Experience with Pitch-Us – Proceed with Caution

I’ve used Pitch-Us five times now, and I want to be completely transparent about my experience.

When I first signed up, I had a strong suspicion that they were using bots to deliver the advertised “organic” streams. And I was right—they do. That said, I knowingly proceeded because I wanted to give my releases an initial push and hoped that the momentum would lead to organic traction from real listeners. And to be fair, the results were undeniable—for about two months, each release saw a significant spike in streams, giving the impression of serious momentum.

However, there is a catch—and it’s a big one.

Eventually, Spotify and DistroKid flagged my songs. I received notifications that my tracks were being removed due to artificial streaming activity. This has never happened with any of my previous releases, and Pitch-Us is the only streaming service I’ve ever used, so the cause was clear. That alone is enough to make me reconsider using them again.

Would I use their service in the future? Honestly, no. The risks now outweigh the rewards, especially with the dramatic price increase. Their stream boost package used to be somewhat affordable, but now the pricing has jumped from $700 to $2000 USD per song. That’s a hard pass for me.

In summary, if you're aware of the risks and just want short-term traction, the service can deliver. But if you're looking to build a sustainable and legitimate career on platforms like Spotify, I'd advise steering clear.

28 november 2024
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Daren,

Thank you for taking the time to share your detailed feedback. We want to clearly state that we do not use any promotional services or methods that would intentionally harm any artist or their career. Our focus has always been on safe promotion strategies.

Regarding the pricing we increased our prices because the costs on our side for ad-based and compliant promotion have risen. The final price can vary depending on how many streams are requested and the duration of the campaign.

We always strive to deliver the best possible results while protecting the integrity of our customers' music. If you'd like to discuss your case in more detail, please feel free to reach us at hello@pitch-us.com.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Kicked off Spotify for Artificial…

Kicked off Spotify for Artificial streams

22 maart 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Christopher,

Thanks for your feedback and we're sorry to hear about your experience. Please know that we take every concern seriously and work with a structured approach to ensure quality and safe results.

As we don’t have any identifiable information from this review, we kindly ask you to contact us at hello@pitch-us.com so we can take a closer look and assist you directly.

Warm regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

No cumplen con lo prometido

No cumplen con lo prometido, hace varios meses estoy esperando el rembolso de mi pedido Order #11421, todavía no me enviaron mi dinero, es una estafa.

1 januari 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hola,

Lamentamos mucho escuchar esto y agradecemos que nos lo haya hecho saber. Nos tomamos cada preocupación muy en serio y revisaremos su caso de inmediato para asegurarnos de que se resuelva lo antes posible.

Gracias por su paciencia. Nos aseguraremos de comunicarnos directamente con usted y solucionar la situación.

Atentamente,
Equipo Pitch-Us

Beoordeeld met 1 van de 5 sterren

My first campaign never happened

My first campaign never happened, finally I got a response when I inquired about it and they apologized and said that they would run it again. That never happened either. Another song I used this company for also got taken down for fake streams.

8 april 2024
Logo Pitch-Us

Antwoord van Pitch-Us

Hello D.A.,

Thank you for your feedback, and we're truly sorry to hear about your concerns. We’d like to clarify that your first campaign was completed shortly after it was ordered last year, and the follow-up campaign we offered has already been launched as promised.

We also want to emphasize that we do not use any techniques related to the concerns mentioned above.

If you have any further questions, feel free to reach out to us at hello@pitch-us.com - we’re here to help.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

You didn't deliver what you promised in…

You didn't deliver what you promised in the package I bought... and now you don't even answer my email anymore. In fact, the fact that you closed the possibility of public comments on FB already shows that something is not right.
Afonso Celso de Vasconcellos (Order 10601)
Because a new report in Rolling Hype hasn't been released... It was requested by me exhaustively in emails where I sent the release of what was to be published.

25 december 2024
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hi Afonso,

Thank you for your message, and we’re sorry to hear about your frustration. We’d like to clarify that the songs from Order #10601 are currently being re-run, so your campaign is active at the moment.

Regarding the additional Rolling Hype article, we want to reassure you that it will be published shortly. We truly appreciate your patience and understand how important proper communication is.

If you have any other questions or need further updates, feel free to reach out to us at hello@pitch-us.com — we’re here to help.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Artificial streams

Artificial streams. They offered you organic real streams but not more far from reality, this company should be take down for the wellness of artists.

30 maart 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Fernando,

We’re sorry to hear how you feel about your experience. We want to make it clear that we do not work with any of the streaming methods or services mentioned in your review.

Unfortunately, we do not have enough information from this review to identify your campaign. If you'd like us to look into this and assist you directly, please feel free to reach out at hello@pitch-us.com.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Fraudulent Service – Submitted My Music to Botted Playlists

I ordered a 100k+ organic stream boost from Pitch-us in December, expecting real promotion. Instead, most of the streams were removed, proving they were not organic. When I raised this issue, they offered to submit my track to verified, bot-free Spotify playlists as compensation.

However, it turns out that at least seven of the playlists they placed me on were 100% botted, as confirmed by a human reviewer on artists.tools. This fraudulent promotion put my music at risk, and now even my previous distributor is flagging my tracks due to suspicious streaming data.

I have contacted Pitch-us multiple times for a refund, but they completely ignore my messages. Their lack of professionalism and dishonest practices are unacceptable. If you care about your music career, avoid this company at all costs—they are misleading artists and selling fake promotion that can harm your Spotify profile.

29 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pesimo servicio estoy esperando el…

Pesimo servicio estoy esperando el rembolso hace varios meses y todavia no me envian mi dinero, me dijieron que dentro de 24hs me enviaban un correo y no me enviaron nada, el peor servicio que contrate.

26 november 2024
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hola Gabriel,

Lamentamos mucho leer tu experiencia. Con base en esta reseña, no tenemos información suficiente para identificar tu pedido, pero ya hemos solicitado más detalles para poder revisar el caso correctamente.

Nos tomamos muy en serio todas las solicitudes de reembolso y queremos asegurarnos de que todo se resuelva de forma justa. Puedes escribirnos directamente a hello@pitch-us.com para que podamos ayudarte lo antes posible.

Saludos cordiales,
Equipo Pitch-Us

Beoordeeld met 1 van de 5 sterren

I've worked with pitch us on 3…

I've worked with pitch us on 3 releases. My latest release got flagged for bots. I emailed them and they responded with a new offer. When I asked for the new offer on a new release they ghosted me. Really disappointed because I loved their services but getting flagged for bots has ruined my progress on spotify....
**Update**
They honored the new offer, however, one week after the new offer went into effect I received another notification that artificial streams were detected on my new release. Beware

5 februari 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Chris,

We’re really sorry to hear about your recent experience — especially after working together on multiple releases. We want to make it clear that we do not use any of the methods mentioned above, and we take situations like this very seriously.

We’re currently reviewing your case and will make sure it’s resolved properly. Our goal has always been to support artists in a safe and effective way, and we truly value the trust you've placed in us in the past.

Thank you for your patience, and feel free to reach out to us at hello@pitch-us.com with any additional info—we’re here to help.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Got screwed over by pitch is I ordered…

Got screwed over by pitch is I ordered a 10000 stream for Spotify then I was emailed they lost the link and
Then I’ve been flagged on SoundCloud now I can’t release anything. I’m having issues monetizing and I had a successful run my fist four campaigns last year then this campaign I just bought on the 2nd of march still hasn’t started yet I think I’ll take them to court for false advertising sue them on behalf of all the people affected by pitch-us it’s the 21st and still no results. Purely they are using bots I’m gonna reach out to
My Facebook followers and instagram followers and TikTok followers that pitch-us is a pyramid scheme

2 maart 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Steven,

We’re sorry to hear about your concerns, and we appreciate you bringing them up. We're happy to confirm that this matter has already been resolved directly with you.

Regarding the SoundCloud situation, we’d like to clarify that the issue was unrelated to our service. As discussed, SoundCloud declined the new track due to its use of AI in the production, not because of any promotion activity.

We value your trust and are always here to support you. If you have any other questions or need further assistance, feel free to reach out to us at hello@pitch-us.com.

Best regards,
Team Pitch-Us

Beoordeeld met 5 van de 5 sterren

It works very well.

I was worried because my campaign was delayed and I wasn't getting a response, but it seems like all the technical issues have finally been resolved, and Olivia at Pitch-us showed me her best interest.
Previous campaigns with them were great, and I hope this one will be as well.

27 februari 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Javier,

We’re truly sorry for the experience you’ve had and completely understand your frustration. Due to technical issues with our Ads Manager account, all of our campaigns were temporarily postponed. It took us some time to restart everything properly, but we’ve since resumed all campaigns and provided compensation to every affected client.

We also apologize for the delayed response to your emails—this is not the experience we want you to have with us.

Thank you for your patience, and we’d love to make this right. Please feel free to reach out again at hello@pitch-us.com so we can ensure everything is now on track.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Scam

Scam
They will get money in advance, and will not deliver service. You will not be able for money refund. Avoid this scam, please

11 maart 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Aleksandar,

We’re sorry to hear you feel this way. Due to a technical issue within our Ads Manager account, all campaigns were temporarily postponed, which caused unexpected delays. We completely understand how frustrating that can be.

That said, we want to confirm that your package was refunded in full even though we received some strong language. We’ve taken steps to prevent this type of situation from happening again.

If you have any further questions, feel free to reach us at hello@pitch-us.com — we're always here to help.

Best regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Scam. STAY AWAY.

Scam. These scumbags are lying about their services, clearly bot-farm streams, and now my DSP has flagged my entire account and is threatening to deactivate my entire catalogue due to "high levels of artificial streaming". FU*K Pitch-Us.

UPDATE and response to the BS reply from Pitch-Us below:

"at this time we do not have any information on your campaign" Oh so you haven't gotten any of the multiple emails I've sent you about these concerns? And all these rest of these reviews warning about the same concerns must be interesting to you too right?

Yeah I write negative reviews for bullshit companies like yours when they scam people and mislead them on their services. Both the songs I paid you to "boost organically" have been flagged, and only those songs. Coincidence?? You 100% use bots and artificial streams, stop lying.

28 oktober 2024
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Matthew,

We regret to hear about your concerns. Please know that we do not use any artificial streaming methods as described in your review. At this time, we do not have any information on your campaign, but we’ve reached out to request further details so we can properly address this.

It’s also interesting to see that every review you’ve left for other companies is negative. Regardless, we’re open to resolving this and assisting you—please contact us at hello@pitch-us.com.

Best,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Stay clear

Like many here, I’ve had issues with my latest campaign, 2 x 10k. So far a handful of streams, most likely bots. Sent various emails trying to get an answer and after 2 weeks of silence I get the “due to technical issues” message with the promise the campaigns will restart after the weekend and sweetener offer. Anyway surprise, surprise the campaigns haven’t restarted.
Have since asked for a refund but I’m not holding my breath!!
Stay clear..

So you reply to my Trustpilot review but not to my actual emails!!! As for my campaigns having been reactivated, well they haven’t. I’ve asked for a refund so sort it.

11 februari 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Rob,

We truly apologize for the delay and any frustration caused. ⚡️ Our ad system experienced technical issues, which resulted in postponed campaigns, but we want to assure you that all campaigns have since been restarted.

As for your refund request, we’d be happy to review it and process it accordingly. Please contact us at hello@pitch-us.com, and we’ll take care of it.

Best Regards,
Team Pitch-Us

Beoordeeld met 1 van de 5 sterren

Warning: This Company Uses Artificial Streams!

Stay away from this fraudulent company! They claim to provide organic streams, but in reality, they rely on artificial methods. I recently promoted a track from my band's EP through their service, only to have the streams and eventually the entire EP removed due to detected fake activity.
Despite their claims, it's clear that they engage in artificial streaming, which can put your music and artist profile at risk. To make matters worse, many of their positive reviews are most likely fake as well. Avoid this company at all costs, they will only cause problems!

3 maart 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Miquel,

We take these matters seriously. However, we want to be clear that we do not engage in artificial streaming or use the techniques mentioned. At this moment, we do not have any information about your campaign and have requested more details to properly investigate.

Additionally, we are not aware of having any fake reviews—all feedback comes from real customers. We would love to resolve this case—please get in touch with us at hello@pitch-us.com, and we’ll work to assist you as best as we can.

Best regards,
Team Pithc-Us

Beoordeeld met 1 van de 5 sterren

This makes absolutely zero sense…

This makes absolutely zero sense because my campaign still haven't started yet and it the second week already since i placed the order

I don't know why they take so long to start the campaign everytime after an order was made and also i think it should be mentioned on their site how long will the campaign start because this feels like a scam sometimes.

21 februari 2025
Review zonder uitnodiging
Logo Pitch-Us

Antwoord van Pitch-Us

Hello Aron,

We completely understand your concern and apologize for the delay. We recently experienced technical issues with our ads, which caused postponements. Typically, campaigns begin within 24 hours, and we’re happy to share that all campaigns are now running. Thank you for your patience!

Best regards,
Team Pitch-Us

Beoordeeld met 5 van de 5 sterren

Pitch-Work with me closely and made…

Pitch-Us worked with me closely and made sure my song made the write playlists. I was very satisfied with there progress. Thank you Pitch-Us you've done it again.

Sviteknology.

1 februari 2025
Logo Pitch-Us

Antwoord van Pitch-Us

Thanks for the awesome review! We're super stoked that you were happy with how things went and that we could get your song on some great playlists. It's always a blast working with you, and we're glad we could deliver again

Looking forward to the next project

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