We recently purchased the Platinum Spas Maximus and absolutely love it! It has so much space, the seating and jets are great, and we love all the different features. It also has such a clean, modern l... Toon meer
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My wife and I absolutely love our Platinum Spas Palmero! It’s incredibly spacious and comfortable, with plenty of room for both of us to relax without feeling crowded. The controls are easy to un... Toon meer
Bedrijf heeft geantwoord
Sales staff were excellent and got the tub when expected. Had 1 thing from factory not set right and cane out right away and set it right! Very satisfied
After 20-25 years of outdoor spas, we wanted a new outdoor spa. This time we wanted a TOP model and found it. We chose the Platinium Spa model Tokyo. There is a super Spa that meets all our wishes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Platinum Spas
Geschreven door het bedrijf
Welcome to Platinum Spas.
The premier distributor of luxurious and innovative wellbeing spas.
We are the fastest growing hot tub manufacturer in the world, dedicated to transforming homes and gardens into sanctuaries of relaxation and rejuvenation. Our extensive range of high-quality hot tubs and swim spas is designed to provide unparalleled comfort and wellness benefits, catering to the diverse needs of our discerning clientele.
At Platinum Spas, our mission is to enhance your lifestyle by offering state-of-the-art products that combine cutting-edge technology with superior craftsmanship. Each of our spas is meticulously engineered to deliver exceptional performance, ensuring that every soak is a revitalising experience. From advanced hydrotherapy jets to energy-efficient systems, our spas are equipped with features that promote physical and mental wellbeing.
Our diverse collection includes models to suit every space and budget, from compact two-seaters ideal for urban living to expansive swim spas perfect for larger properties. Each spa is designed with your comfort in mind, featuring ergonomic seating, user-friendly controls, and therapeutic massage options that cater to your specific needs.
In addition to our outstanding products, Platinum Spas offers a welcome package that includes a free virtual site survey prior to installation, accessible steps, cover and cover lifter as well as a free chemical starter kit that includes everything that you need to get going. We also offer maintenance packages to keep your spa in peak condition, allowing you to enjoy its benefits for years to come.
Discover the ultimate relaxation and wellness with Platinum Spas. Transform your home into a haven of tranquillity and experience the numerous benefits of hydrotherapy with our exceptional range of spas. Explore our collection today and take the first step towards a healthier, more serene lifestyle.
visit our website premium range hot tubs deluxe range hot tubs swim spas find a showroom become a partner contact usContactgegevens
Platinum Spas, S41 9RT, Chesterfield, Verenigd Koninkrijk
- 01246 559071
- info@platinum-spas.com
- platinum-spas.com
4,3
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237 reviews
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Spa de qualité
Nous avons pu evaluer la qualité du spa lors d'une exposition et nous avons pu l'essayer chez notre fournisseur. Cela nous a permis de voir que notre ancien spa n'était plus adapté. Le fournisseur du spa a été très attentionné a nos besoins et nous a proposé un spa conforme à nos exigences. Nous recommandons vivement spa platinium car le spa est de très bonne qualité. Nous avions un spa d'une marque américaine reconnue mais dont les prix sont devenus très excessifs.
2 augustus 2025
Antwoord van Platinum Spas
Merci beaucoup d'avoir partagé votre expérience ! Nous sommes ravis d'apprendre que le fait d'avoir pu tester le spa lors du salon et auprès de votre fournisseur vous a aidé à trouver le produit de remplacement idéal. Nous sommes ravis de savoir que ce spa répond à vos besoins et que vous appréciez sa qualité et son rapport qualité-prix.
Nous vous remercions également sincèrement pour votre aimable recommandation concernant Spa Platinum ; cela nous touche beaucoup. Un merci tout particulier à France Spalux Direct pour son service attentionné et la livraison impeccable de votre spa.
Nous sommes ravis que vous soyez satisfait de votre achat et vous souhaitons de nombreuses années de détente et de plaisir !
Merci
Sarah
Cinderella
It was over a month late, which i understand but no notice about that, i had to keep asking and felt as if I was a bother instead of a customer. I think it would be beneficial to tell the customer the exact configuration of the breaker box they will need. I had correct amount of power already but breaker was different, would be nice to know ahead. Also, get the testing kit to customer ahead of time. I have the technology to heat water and then could get chemicals ahead so I'm ready. Also, at the store to get the chemicals, the girl asked my husband how many gallons our hot tub is and based the readout of amount of chemicals to be added based on that. Good thing i knew the amounts were off based on my previous hot tub, it was twice the amount. That could really harm someone. One of the fountains doesn't work, I'll get it fixed but I know they're busy now. Also, don't like that the jets shut off every 15 minutes. This is a safety feature but I think this is one of a very few companies that do this. Not a requirement. And, register the hot tub for the customer. I never had to do that myself. It was a pain to find and figure out what the serial number was. More than likely my last from this company. I call it Cinderella because of the 3 hot tubs I've had, it's my least favorite. First world problem, i know.
7 augustus 2025
Antwoord van Platinum Spas
Thank you for taking the time to share such a detailed review of your experience. While we’re glad to hear that your hot tub is up and running, we sincerely apologize for the frustrations you’ve encountered along the way.
We will speak to your hot tub dealer, though we understand how disappointing it must have been to experience delays without clear communication.
Your suggestions regarding breaker box configuration, sending out the testing kit in advance, and clearer guidance on chemical usage are very valuable and will be shared with our team so we can make the process smoother for future customers.
We’re also sorry to hear about the issues with the fountain and the inconvenience of registering your hot tub. Please know we’re here to assist with resolving any outstanding concerns, and we encourage you to reach out directly so we can help make things right.
Even though this experience wasn’t what it should have been, we truly appreciate your honesty and insights — they help us get better. Thank you again for sharing your feedback.
Sarah
I brought the Infinity hot tub
I brought the Infinity hot tub. My family is enjoying the spa almost nightly. It is truly a very high end hot tub at a very good price. I'm not sure how there selling such a nice hot tub for the price there selling for but it is worth every dollar. We are very pleased with our purchase.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you so much for sharing your experience! We’re thrilled to hear that you and your family are enjoying your Infinity hot tub almost every night — it’s wonderful knowing it’s bringing relaxation and joy to your home. We agree, the combination of quality and value makes it a great choice, and we’re so glad you feel the same.
A special thanks as well to our partners at Paradise Pools for ensuring a smooth and professional delivery. We truly appreciate your kind words and are delighted you’re pleased with your purchase!
Thanks
Sarah
New Hot Tub
Have had it two days upgraded from the cheap "blow up" ones I am in Love! Cant wait till the winter!
12 augustus 2025
Antwoord van Platinum Spas
Thank you so much for your wonderful review! We’re thrilled to hear that you’re loving your new Topaz hot tub and that it’s been such a great upgrade from your inflatable one. There’s nothing quite like sinking into those soothing bubbles — and yes, it’s going to be absolutely perfect when the winter chill arrives!
We’re so pleased we could deliver a hot tub you’ll enjoy for years to come, and we truly appreciate you choosing Kirsplash. If you ever have any questions or need tips to get the best from your Topaz, our team is always here to help.
Thanks
Sarah
Country Power made buying our spaa…
Country Power made buying our spaa great experience! Mark was great at showing us the spa that met our needs. They had a couple guys come out and make sure we had room. Preston and James delivered ans set up the spa. They also went through set up che.icals with us. They were great to work with!!!!
4 augustus 2025
Antwoord van Platinum Spas
Thank you for sharing your wonderful experience! We’re so glad to hear that Mark helped you find the perfect spa and that the whole team at Country Homes Power made the process smooth and enjoyable.
It’s great to know Preston and James not only delivered and set up your spa, but also took the time to walk you through the chemicals and care. We truly appreciate your kind words and hope you enjoy many relaxing moments in your new spa!
Thanks
Sarah
The initial set up challenges we…
The initial set up challenges we incurred when setting our spa up were completely resolved working with the Platinum Spas team. They would not allow us to have anything but a positive result... which we did.
15 april 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for your kind words! We’re so pleased to hear that our team was able to work through the initial setup challenges with you and ensure you had a positive outcome.
We believe every customer should be completely satisfied, and it’s wonderful to know that was your experience. A special thank you as well to Eco Spas for delivering your Topaz hot tub. We wish you many years of relaxation and enjoyment!
Thanks
Sarah
PLATINUM TOPAZ
First let me say, I love our new Platinum Topaz spa. We love the amount of jets, the lighting, and blue tooth speakers. They all make for a great spa experience. This Topaz is the perfect size for the two of us, and the outer dimensions worked perfectly in the space, that we placed the spa. All that being said, I've had a lot of problems connecting to Bluetooth, as the power supply seemed to be intermittent, making it necessary to reset power to spa. Then it failed altogether. Also, we have three corner panels with broken clips and one warped side panel. The corner panels have been on order for months, and we're still waiting for our spa store/installer to receive the parts and replace ours. Side panel was just recently ordered. The side panel being warped, contributed to the broken clips on the corner panels.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for sharing your feedback about your Platinum Spas Topaz hot tub. We’re happy to hear that you’re enjoying the jets and lighting, and that the size has worked perfectly for your space.
We’re sorry, however, for the frustration caused by the Bluetooth power issue and the delays in receiving replacement panels. Our aftersales team will work closely with AZ Patio to check on the status of your parts order and ensure the necessary repairs are completed as soon as possible. We truly appreciate your patience and look forward to getting everything resolved so you can enjoy your spa without any interruptions.
Thanks
Sarah
I love the size of the unit
I love the size of the unit. The seating is quite nice for me and my wife. Receiving height of this unit is great for my wife and myself. I love the adjustments on the Jets. The only thing that I wish that this unit has was a two speed motor for a little more pressure to the jets.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for sharing your feedback! We’re so glad to hear the size, seating, and jet adjustments are working well for you and your wife.
It’s great to know the height is a comfortable fit too. We appreciate your note about the two-speed motor and will be sure to pass this suggestion along to our product team. In the meantime, we hope you continue enjoying many relaxing moments in your spa!
Thanks
Sarah
Ordered from Spas at Peterborough
Ordered from Spas at Peterborough, Excellent service from start to finish. The right honest advice with requirements, fast delivery and although a tricky installation all problems dealt with efficiently.
Had my platinum spa for almost a month and using it every day, love it, wouldn’t change a thing
9 augustus 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for your fantastic feedback! We’re delighted to hear you had such a positive experience with Posh Spas Peterborough, from honest advice to a smooth (if tricky!) installation.
It’s wonderful to know you’re enjoying your Platinum Spa hot tub every day and that it’s been the perfect fit for you. We truly appreciate your kind words and wish you many more relaxing soaks!
Thanks
Sarah
Spa onyx
Quelle mois après l’avoir avril 2025 déjà une fuite d’eau des buse qui marche pas surtout la cascade qui et morte le couvercle de filtration qui fond au soleil enfin le revendeur doit passé rapidement enfin on verra bien
19 april 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Nous sommes désolés d'apprendre les problèmes que vous avez rencontrés avec votre spa Onyx et vous remercions de nous les avoir signalés. Notre équipe après-vente vous contactera directement pour résoudre votre problème au plus vite. Votre satisfaction est notre priorité et nous nous engageons à y remédier.
Merci
Sarah
Very Satisfied, highly recommend
The partnered reseller was very professional and there were no gimmicks or extras. The tub just comes with everything we'd want and is built even better than similarly priced models. Notably, it's structure is entirely stainless steel beams - most others we looked at were untreated wood. The motors are powerful and quiet, it runs smoothly, and the lights are a nice bonus if it's dark out.
1 juli 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your Seville Hot Tub and that the delivery and setup from Central Virginia Hot Tub & Spa Outlet met your expectations.
It’s great to know the stainless steel beam structure, powerful yet quiet motors, and relaxing lighting are making a difference for you. We truly appreciate your recommendation and wish you many years of relaxation and enjoyment in your new spa!
Thanks
Sarah
Great spa looks great
4 augustus 2025
Antwoord van Platinum Spas
Thank you for your review! We’re so happy to hear that you’re enjoying your Refresh Hot Tub and that it looks as great as it feels.
A big thank you to Castle Hot Tubs for their excellent service in delivering your spa. We hope it brings you many years of relaxation and enjoyment!
Thanks
Sarah
Total entspannend
Total entspannend, besser als der Pool, den wir vorher von einem Konkurrenten, dar auch noch das Doppelte gekostet hatte.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Ihr Whirlpool Ihnen so viel Entspannung beschert hat – und noch mehr, dass er Ihren vorherigen Pool zu einem deutlich besseren Preis übertrifft.
Unser Ziel ist es, Ihnen Qualität und Komfort zu bieten, und wir freuen uns sehr, dass Ihr Whirlpool diesem Anspruch gerecht wird. Wir wünschen Ihnen weiterhin viele erholsame und angenehme Momente!
Danke
Sarah
Antwoord van Platinum Spas
Thank you for your review! We're so glad to hear you’re enjoying your Barcelona Hot Tub—it’s always great to know our customers are having a good experience with a quality product.
A big thank you to our partner SPL Piscine et Spa for helping you find the right hot tub.
Wishing you continued relaxation and enjoyment for years to come!
Thanks
Sarah
Mostly great, one hiccup.
We ordered our spa and made the down payment on July 3. Spa was not shipped till July 10, from California. Being in Texas it took a week to get here. Spa was delivered on the 22nd. Since then we have used it every day but one. Wish we would have invested in one sooner. Everything is running as it should and the water management has been easy. Biggest disappointment is that the tether kit the dealer has been selling with them now no longer fits in the tether anchor. Kit pole being 7/8 while the hole in the anchor is 21mm a difference of about.050. Dealer says he is working on the issue and it would be good to be able to fully utilize the equipment. Spa itself seems well made.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for taking the time to share your experience! We’re so glad to hear that you’re enjoying your Eros swim spa and have already made it a part of your daily routine—just what we love to hear! It's always rewarding to know when a customer feels their investment was worthwhile.
We appreciate your patience with the delivery timeline, and we're happy everything is running smoothly and that water care has been easy to manage. That’s a big part of a great spa experience.
Regarding the tether kit issue, we understand how frustrating it must be not to fully utilize that feature, especially when everything else has met your expectations. We're confident that Time Machine Hot Tubs is working hard to resolve the, and we truly appreciate your understanding in the meantime.
Thanks again for your feedback—it helps us and our partners continue to improve. Wishing you many more relaxing and energizing sessions in your Eros swim spa!
Thanks
Sarah
We love our spa
We love our spa! We have our coffee in it in the morning and relax before bed in the evening! I take water samples in weekly and check daily water basics. I bought extra filters and keep them clean and rotate weekly. Love the lights and Bluetooth!! We use them often!
7 augustus 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for the wonderful review! It’s so great to hear how much you're enjoying your spa—from morning coffee to evening relaxation. Your dedication to regular maintenance and care is impressive and will definitely help keep everything running smoothly for years to come.
We’re glad you’re loving the lights and Bluetooth features—there’s nothing like setting the perfect mood for a soak!
A big thank you to Pools Plus Inc for helping you find the perfect spa. Wishing you many more peaceful mornings and cozy evenings ahead!
Thanks
Sarah
Topaz Hot Tub
Our Dealer, Time Machine Hot Tubs LLC introduced us to Platinum Spas and we have not regretted purchasing our Topaz Hot Tub. The tub is well made and the operation system is flawless.
29 januari 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for your fantastic review! We're so glad to hear that you're loving your Topaz Hot Tub and that it's living up to your expectations in both quality and performance.
A big thank you to Time Machine Hot Tubs LLC for introducing you to Platinum Spas—we're proud to work with such knowledgeable and trusted partners. Here's to many relaxing and enjoyable moments in your Topaz!
Thanks
Sarah
I’ve e finally bought Palma’s spa
I’ve e finally bought Palma’s spa. I really enjoy it. It was one of my life goals and I’ve finally realized it. A dream made true. Great massages, also with lights and bluetooth music. Amazing
5 april 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you so much for sharing this wonderful review! We're truly honoured to be part of such a meaningful milestone in your life. It’s amazing to hear that your Palma spa is everything you dreamed of—relaxing massages, beautiful lighting, and your favourite music through Bluetooth. That’s the perfect spa experience!
A heartfelt thank you to Neda Pool for delivering your hot tub and helping make this dream come true. Wishing you many years of joy, relaxation, and unforgettable moments in your new spa!
Thanks
Sarah
staff wad exceptional and knowledgeable
16 juni 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for your kind words! We're so glad to hear that the staff made a great impression with their exceptional service and knowledge. It’s always our goal to ensure the hot tub delivery process is smooth and stress-free.
We hope you're loving your new hot tub and enjoying every soak. If you ever have questions or need support, we're here to help!
Thanks
Sarah
Our spa is fairly new and maintenance…
Our spa is fairly new and maintenance seems easy. The jets are awesome. Heater is great. Lighting is ample and the different colors are so cool. Downside items are the jets are only available on one side or the other using a switch. Should have the ability to use both sides under full power. Also Drink Holders are small. Cover will not do well in winter I fear.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Platinum Spas
Thank you for your thoughtful review! We're glad to hear you're enjoying your new spa—especially the powerful jets, reliable heater, and vibrant lighting options. It’s great to know maintenance has been smooth so far!
We appreciate your feedback regarding the jet controls, drink holders, and the cover. Your insights help us continue to improve the spa experience for all customers.
A special thank you to Majestic Spas for their excellent delivery service. We hope your spa continues to bring you relaxation and enjoyment all year long!
Thanks
Sarah
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