Pleasant Plumbers Reviews 24

Best plumbing/heating company I have ever come across. They put british gas homecare plan to shame!

Honest and professional, safe to say I will never use British Gas again after finding Pleasant Plumbers 👍🏼

My partner and I called this company out this morning after our underfloor heating stopped working, then the hot water went as the kids were getting ready for school, so much for my stress-free WFH Friday!

After calling up and explaining the problem, a member of their team requested a Whatsapp video call to attempt to diagnose the issue remotely - he said himself this is to ensure efficiency and save time/my money when the engineer comes - I wasn't billed a penny for this, outstanding!!

Within 5 minutes, he diagnosed the issue and I received a text notification to say that my engineer 'Martin' would be arriving in 19 minutes, with a live link with a lovely profile section so I knew exactly who our plumber/technician was. Better yet, I could track his live location so I knew exactly how long he was going to be - with the dread of Central London in my head.

Martin arrived dressed head to toe in Uniform and name card/lanyard. He wore shoe protectors without even asking - which I really appreciated!

Sure enough, within a couple of hours and one trip to a parts store, the entire issue was fixed and Martin was trying to think of every preventative measure under the sun, to help avoid a repeat of the issue - so thoughtful and genuine.

If I could give more than 5 stars, I would. Brilliant company with great people working for them.

After finding them on Google, it took less than 40 minutes from my initial call to the engineer turning up. Very professional, smart uniform and the name badges on the lanyards are a small but nice touch. I'm sure many women who run a single household will agree, it can be daunting ringing a tradesman/company and having them in your home. They completely eradicated any fear/apprenhension I had - from start to finish Barry was nothing but courteous and professional. I wish I had found them sooner.

Really good service. You pay for quality and I have never seen such enthusiasm and positivity from an engineer as Alex, who came to install our new boiler yesterday. Much needed to increase efficiency and hopefully lower our bills in the winter months.

Incredibly professional and prompt. Unlike any other plumbing company I have used in my 30 years living in London. I will definitely use them again.

Outstanding commitment to quality of work and customer satisfaction. They manage the plumbing/gas works for my portfolio of Airbnb properties across all of London.

They are always willing to work around my schedule and truly understand and approach my circumstances with such great diligence. They understand that it may be inconvenient for one of my guest's to have an interrupted and in the 3 or 4 occassions we have had to call them out, it is always about my wants and needs - they are simply exceptional. Alex, the engineer who has serviced my properties is a real asset to the company too.

Pleasant Plumbers provided efficient and friendly service. The technician arrived on time, quickly diagnosed the issue, and completed the repair neatly. Pricing was fair, and they left the area clean. Slight delay in communication, but overall, a reliable choice for plumbing needs. Would definitely use their services again.

Very reliable plumbing and heating company.

They have managed our entire portfolio since an emergency leak fix at one of our properties in Knightsbridge.

In such a time of need, never have my team I and been able to rely on a company like with Pleasant. Their use of technology is phenomenal, we were provided with our own direct line, as soon as it connects, the lovely customer service team know straight away who we are, they know our properties and had them surveyed to be able to pinpoint straightaway when and where the issue is. We have had to call them out around 4 times in the first quarter of this year and every single time, they deliver. The first 3 times we had the same engineer and the 4th occasion was a different chap named Joe. Both expertly diagnosed each respective issue in minutes. They keep our plumbing and heating running like clockwork.

Very professional service, the engineer was excellent, took real care in our home with his tool mats to protect our surfaces, a real nice touch.

Needed a bathroom leak sorted that was causing damage to my kitchen sealing and these came next day and found the cause of the leak and fixed it at a competitive price. 100% recommend them for any issues with your plumbing!!

Polite, affordable and professional service. Would highly recommend!

Really nice team that fixed me a new boiler and a reasonable price. The guys were in and out as quick as possible and gave me a run through of the new high tech boiler compared to my old one. Highly recommend.

I recently hired Pleasant Plumbers for a boiler replacement in February, and I couldn't be happier with the service I received. From the initial consultation to the installation process, everything was handled professionally and efficiently. The team was punctual, knowledgeable, and courteous throughout the entire process. They provided clear explanations, answered all my questions, and ensured that the job was completed to the highest standard. My new boiler is working perfectly, and I have peace of mind knowing that it was installed by experts. I highly recommend Pleasant Plumbers to anyone in need of plumbing services. Thank you for the excellent service!

Excellent service! Good lads as well!
Needed a plumber as I had a leak coming from the sink which I couldn’t locate, called these guys up after a friend told me about them. They turned up on time, and done the job really quick, could have easily dragged it out to be a couple of hours but got the job done for a really good price as well! Pleasant lads, will highly recommend to anyone :)

Absolutely solid service. Can not fault them whatsoever, decent price, great communication and most importantly unlike the last company, this was a job done properly!

Highly recommend! - C

Amazing turnaround, finally got the heating back up and running after being messed around by British Gas!

Brilliant from start to finish. No nonsense when it came to pricing, no hidden fees, no surprises. Exceptional price for the quality of service after getting an error code on my combi boiler, they diagnosed the issue immediately and even had the part required on hand to save us any extra costs. Would highly recommend