Please Connect Me Reviews 

193
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

PleaseConnectMe has made our move to the UK incredibly easy, with immediate access to selected suppliers (utilities, internet, TV, banks…) and very precise answers to our questions. They have enabled... Toon meer

Beoordeeld met 5 van de 5 sterren

Max and Taela did a fantastic job getting all my utilities and broadband set up. There were some meter complications to sort out but this was all resolved quickly and efficiently by them without me h... Toon meer

Beoordeeld met 5 van de 5 sterren

Nimisha, a staff member, responded to our requests very politely. Her phone manner was also very courteous. She handled our water, gas, and other utility contracts all at once, which saved us a signif... Toon meer

Beoordeeld met 5 van de 5 sterren

This service is truly helping make our move much smoother by centralizing the all basic needs we have with regards utilities connection - gaz, electricity, water, internet, TV etc... Tanya has been... Toon meer

Bedrijfsgegevens

  1. Nutsbedrijf
  2. Nutsaannemer
  3. Telefoon- en internetdienst
  4. Verhuisbenodigdheden winkel
  5. Verhuizer
  6. Verhuizing en opslag

Geschreven door het bedrijf

Please Connect Me is a utility concierge service. We help customers set up their utilities when they move into their new homes, to save them time, frustration & money. With our extensive network of suppliers, our customers are guaranteed access to the best prices on the market.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

193 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(193)

62 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Very helpful assistance

Very helpful assistance to quickly connect services and when I changed my mind about a particular issue this was also resolved without delay.

19 september 2023
Review zonder uitnodiging
Logo Please Connect Me

Antwoord van Please Connect Me

Thank you for the review, J! If there is anything we could have done better for you, please let us know at support@pleaseconnectme.co.uk -Janis

Beoordeeld met 5 van de 5 sterren

Highly recommend

I have had a truly outstanding experience with Please Connect Me. The overall utility setup (electricity, water, council, broadband) plus guidance (TV licensing, insurance, cleaning services, smart metering etc.) took less than 30 minutes. Many thanks to Pearl Agbonkonkon who had answers to all of my questions readily and made the process smooth, effortless and enjoyable. Highly recommend to anyone.

15 september 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, Marta! We're so glad we were able to help, and hope everything is well at your new home. -Janis

Beoordeeld met 5 van de 5 sterren

Awesome call

The specialist was amazing, provided clear information, and the conversation was very pleasant.

11 september 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, Elena! -Janis

Beoordeeld met 5 van de 5 sterren

One stop centre

One stop centre to sort out basic requirement when moving into a new place. Explanation given were clear and easy.

8 september 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, Pariza! -Janis

Beoordeeld met 5 van de 5 sterren

The service was quick

The service was quick, easy, and super efficient. My advisor, Chris, was very knowledgeable and helpful

1 september 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, TD! -Janis

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, courteous and thorough. Immediately set up some of the utilities services and provided us with broad information on options for others

1 september 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, Cecile! -Janis

Beoordeeld met 5 van de 5 sterren

Amazing service

Very helpful, polite and well informed. We just moved to the UK, Becky was awesome answering all our questions, searching the best options and quickly getting everything set up.

1 september 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, Tais! -Janis

Beoordeeld met 1 van de 5 sterren

One star is too much

One star is too much. Please take heed of the other warnings. I've now spent three times as much time trying to undo what they've done than it would have taken to do it myself.

11 augustus 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Hey Bjørn, we are so sorry to hear you had a bad experience with us, that's not what we want for our customers. We hope your issues were resolved in the end, and if there is anything we could have done better for you, please let us know at support@pleaseconnectme.co.uk. Thank you for leaving us a review and for using Please Connect Me. -Janis

Beoordeeld met 5 van de 5 sterren

New to the UK - took away my stress!

Just moved to the UK with my wife as part of a work transfer, and the admin required was bewildering. PCM luckily sorted out a bunch of that admin on my behalf, a helpful call from a consultant and within a few days I'd gotten internet, a letter from my power company, council and insurance provider as setup by PCM. Great stuff!

21 juni 2022
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, Matt! We are glad we were able to help. -Janis

Beoordeeld met 2 van de 5 sterren

They recommend expensive bad products!

They recommend expensive bad products. The router I purchased from them is expensive and so is the package offered. I’m paying £49 per month for broadband only which constantly disconnect. There’s no issue with using the SIM card on my phone so it’s clearly the router they recommend that’s having faulty. I don’t get any help even though it’s under warranty when I raised the issue to them. I observed my friend encountering the same where they recommend purchasing router instead of cable connection which is already available at the flat. I’m definitely avoiding PCM at all cost!

Update @ 28/6/2023: Owen from sales team came forward and resolved my issue within days. He exchanged a new router for me with no cost and revisited my contract to make up for the multiple disruptions. Owen is easy to work with and prioritises customer experience seriously. He's also committed in ensuring the same for all customers and is open to discuss about areas of improvement. Upon checking, recommendations given to my friend was tailored to the specific requirements listed hence was the best available option at the moment.

17 juni 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Hey W Fan, we are so sorry to hear you had a bad experience with us, that's not what we want for our customers! We hope your issues were resolved in the end, and we are grateful to be part of your moving journey. Thank you for taking the time to leave this review! -Janis

Beoordeeld met 5 van de 5 sterren

First class service

This is the second time we have used Please Connect Me and we personally requested Owen as he dealt with our last move and was first class. Brilliant communication, very responsive, saved us a heck of a lot of time and just very pleasant to deal with. Would highly recommend, thanks again Owen, you're the man! A********

30 maart 2023
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, Alice! We are glad we were able to help. -Janis

Beoordeeld met 5 van de 5 sterren

Quick

Quick, efficient, helpfull.

28 februari 2023
Review zonder uitnodiging
Logo Please Connect Me

Antwoord van Please Connect Me

Thank you for the review, Andy! -Janis

Beoordeeld met 5 van de 5 sterren

Very good service!

My "connections expert", Bryn L. talked me through various options and was knowledgeable and very helpful. Not pushy, he followed through with what he said he would and did so in a timely manner. I would definitely recommend Please Connect Me as it made the paperwork for my move so much easier.

7 december 2022
Review zonder uitnodiging
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Antwoord van Please Connect Me

Thank you for the review, Sarah! -Janis

Beoordeeld met 5 van de 5 sterren

I am happy with the service

I am happy with the service. Rebecca is polite and helpful. She helped me to sort out the available broadband service for me and helped me to set up efficiently. She also gave clear explanation on all my questions. I definitely will recommend this service to others.

29 december 2022
Review zonder uitnodiging
Logo Please Connect Me

Antwoord van Please Connect Me

Thank you for the review, Annie! -Janis

Beoordeeld met 5 van de 5 sterren

Amazing service, so helpful and easy

These people are amazing, so helpful and simple to connect up everything House wise - literally a godsend. Especially if you’re moving from abroad.

14 december 2022
Review zonder uitnodiging
Logo Please Connect Me

Antwoord van Please Connect Me

Thank you for the review, Amy! -Janis

Beoordeeld met 5 van de 5 sterren

Such a great service!

This is such a great service! It's the second time I move house in London, and both times all my utilities and connections have been handled by Please Connect Me, super quickly and for free! Really recommend!

6 oktober 2022
Review zonder uitnodiging
Logo Please Connect Me

Antwoord van Please Connect Me

Hi Camille,

Thank you very much for the 5 star review! It's our pleasure to have assisted you. We hope you are settling in well, and please let us know if you need help with utilities in the future.

Janis - Please Connect Me

Beoordeeld met 5 van de 5 sterren

Very happy with the service

Very happy with the service. I just had a short form to fill and quickly received a response by email to arrange for a call with one of Please Connect Me's experts. Erin was very friendly and walked me through all the utilities she could help me setup for my move: water, gas, electricity, council tax, broadband, you name it. She then sent me a report with all the best deals for my situation so I could review the options and pick my favourite. All I had to do after that was sharing my details and in no time all my accounts were setup for me. I would recommend Please Connect Me to anyone moving houses, not having to go through multiple utilities setup was a major source of stress out of the way!

15 oktober 2021
Review zonder uitnodiging
Logo Please Connect Me

Antwoord van Please Connect Me

Hi Kevin,

Thank you so much for the 5 star review! We're so thrilled to hear you had a great experience moving with us, and that Erin did a great job!

Janis - Please Connect Me

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