Plusbay 

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Total rip-off...I had no problem buying & downloading QuickBooks Desktop Pro 2023. It only lasted a few months before I was blocked from the site and QB was in view-only mode. It was sold to me as hav... Toon meer

Beoordeeld met 5 van de 5 sterren

One of the only vendors I found that still sells the non-subscription Desktop version of QuickBooks (Thank You!). You cannot buy this directly from Intuit anymore, and Costco and Staples no longer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ordered QuickBooks desktop pro plus 2024 and installed it. It started and ran successfully for about two weeks and now the program has gone into view only mode. Contacted Quickbooks Support and was t... Toon meer

Beoordeeld met 3 van de 5 sterren

Initial contact was great and purchased Pro Plus 2024 for Desktop. Used 2x no problem. Now our account has been changed to the product Premier Plus 2023 and since the product number is different canno... Toon meer

Bedrijfsgegevens

  1. Accounting software bedrijf

Geschreven door het bedrijf

Take Control of Your Small Business Finances Online with Advanced Accounting Software. Track expenses, customise invoices, run reports and Much More, All in One Place


Contactgegevens

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

No Support

No Support. Software stopped working and there was no one to get help from.

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total rip-off...Caveat Emptor

Total rip-off...I had no problem buying & downloading QuickBooks Desktop Pro 2023. It only lasted a few months before I was blocked from the site and QB was in view-only mode. It was sold to me as having a lifetime licensed subscription, never happened...you'll get a few different licenses to use when you complain, then he'll ghost you...I went in with low expectations and they were fulfilled...find 'Better Excel Checkbook'...it's $15 dollars and does everything QBs does.

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never buy Third party

Do your shelf a favor. Do No buy from this third party.
I purchased Quickbooks 2024 on april 9th of 2024 and it locked me out on Nov 11th 2024 with on way to renew the licence and no way to contact this company.
After 20 years in have to start over with my books. Never buy Third party.

12 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give a 0 I would!!!

If I could give a 0, I would have. My experience is that same as that of the most recent reviews. At first getting the updated keys was no problem until it was. I cannot log into my account and no one has responded to my several emails, chat messages and unanswered phone calls. I hardly leave reviews that are negative without a constructive note, but not this time. Please do not spend your money on this company. It's been over two weeks that I have no access to my QB files.

16 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY WITH THIS COMPANY!!!

DO NOT BUY WITH THIS COMPANY!!!! Scam company. Worked for a fewcmonths then the product is no longer available. You cannot log on or access your account to download new key for QuickBooks. Have been trying to reach them. No one answers the phone. No one responds to emails.

12 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Definitely a scam company

Definitely a scam company. Works for 2 months then no longer carries the product and you cannot log on or access your account to download new key for QuickBooks. Have been trying to reach them for 2 weeks now. No one answers the phone. No one responds to emails and whats app number no longer available.

11 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM!!

SCAM SCAM SCAM!!! If I could give zero stars I would. We purchased in July and now we cannot get into the system. They will not answer any calls or help at all. DO NOT PURCHASE FROM THIS COMPANY!!!

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Plusbay is a scam

Plusbay is a scam. I'm embarrassed to say I fell for it. End of May 2024 I ordered QuickBooks Desktop Pro Plus 2024 with a life time license. Things were fine and dandy all of June and July. I try to get the updated license August 15th. When I log in it says I no longer have an account. Numerous calls and the phone rings and rings and finally disconnects. Numerous emails and they all kick back. I have also used the online request form. Crickets Crickets....can you hear the crickets.

15 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Plusbay Provides no support for Quickbooks Desktop

For an update, I never heard from PlusBay and ended buying a desktop 2024 from Intuit for an excessive price.

I bought QB 2024 in March 2023 with supposedly a lifetime subscription. Five days ago, it asked me to renew my subscription or I would no longer be able to use Quickbooks. I called with no success anyone to pick up, tried to e-mail and my e-mail was rejected and finally used their online request form now three times with no response. I called Intuit to see about renewing a subscription (thinking I have a lifetime license...) and they said I do not own my version (which I bought through PlusBay) and won't assist me.

Plusbay was fantastic on the sale, I'm hoping I can get this resolved but only have two days left.

7 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought a QB Desktop Pro license on…

Bought a QB Desktop Pro license on 5-25-24. Expires every 7 days and they publish a new one to my account. Starting this week, my account says I never purchased a license. Place is a SCAM. I've emailed, no response. Tried to Chat but have to use WhatsApp. When I tired to chat via the number they provided, WhatsApp locked out my account.

10 augustus 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Initial contact was great and purchased…

Initial contact was great and purchased Pro Plus 2024 for Desktop. Used 2x no problem. Now our account has been changed to the product Premier Plus 2023 and since the product number is different cannot get new license to udate. Have been locked out since July 20 and no response on phones or emails from PlusBay

31 mei 2024
Beoordeeld met 5 van de 5 sterren

Was hesitant based on reviews but went…

Was hesitant based on reviews but went ahead with the purchase. Everything went smoothly until it finished loading and I got an error that I might have issues with pdf's and I did. Plusbay connected to my computer and resolved the issue. It was a new computer and did not have the XPS app installed so it was not the Quickbooks link but instead it was my computer.

19 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

QB Pro Desktop 2023 - NOT A HAPPY CUSTOMER

I purchased the QB Pro Desktop 2023 in May 2024. The receipt of the download was a bit confusing and after I followed the instructions I received the following message: "This app can't run on your PC. To find a version for your PC check with the software publisher". I immediately called PLUSBAY - the call was answered after several rings and when I asked "is this PlusBay" the person hung up. Someone did call back within a few minutes but that person was extremely difficult to understood (obvious someone from another country) and asked for a picture of the error message I received. He sent a new link and AGAIN I got the same error message!!! I have yet to be able to download this product and have sent various emails to support at Plusbay.shop with NO response. I was billed for the product and have NOW requested a FULL REFUND ... I'd never do business with this company again. Be FORWARNED!!!

18 juli 2024
Review zonder uitnodiging
Logo Plusbay

Antwoord van Plusbay

Thank you for your feedback. I'm sorry to hear about the difficulties you've experienced with your QuickBooks Desktop Pro 2023 purchase.

It sounds like the issue you're encountering is related to compatibility with your PC, rather than the license itself. We want to resolve this for you as quickly as possible. Please contact us directly at support@plusbay.shop so we can assist you further. Your satisfaction is our priority, and we're committed to making this right.

Thank you for your understanding and patience.

Best regards,

Beoordeeld met 1 van de 5 sterren

Never got a delivery/email of product

Never got a delivery/email of product, sent MULTIPLE emails with no response

8 juli 2024
Logo Plusbay

Antwoord van Plusbay

We sincerely apologize for the inconvenience you have experienced. We understand your frustration with not receiving the delivery or email confirmation for your product, as well as the lack of response to your multiple emails.

Please contact us directly at support@plusbay.shop or call us at +1 (302) 956-9948 so we can resolve this issue for you as soon as possible.

Thank you for bringing this to our attention, and we appreciate your patience.

Best regards,

Plusbay

Beoordeeld met 3 van de 5 sterren

Review

After the initial installation which worked fine, two weeks later attempting to do payroll again it was in view mode. I tried to call the support there was no answer or opportunity to leave a message. After much frustration and feeling of got scammed, I uninstalled and reinstalled which was not necessary in retrospect it worked again after entering a new product key. Under the new product key there is a small statement the user has to enter the new product key each time you close the software. After talking to QB support I was also informed Plusbay is not an authorized distributor.

19 mei 2024
Review zonder uitnodiging

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