I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dexter was so kind, friendly, patient and warm to talk to. He made some difficult subjects easy and light hearted to talk about. Went the extra mile to ensure I was fully understanding and comfortable... Toon meer
Nothing else to say except from incredible!! Lovely man who i spoke to Lewis Routley, very thorough within what cover i was able to get and pricing also very nice to speak to someone on a personal le... Toon meer
Bedrijf heeft geantwoord
Umesh Parmar contacted me after I filled an online enquiry. He was super helpful and talked me through every step ensuring I understood everything before moving onto the next bit. He was lovely to tal... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Contactgegevens
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Verenigd Koninkrijk
- hello@polly.co.uk
- polly.co.uk
4,7
Uitstekend
9K reviews
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James Green @ Polly was absolutely…
James Green @ Polly was absolutely brilliant, he talk me through everything I needed to know and he was really helpfu. He had a friendly approach yet very professional. He explained every step clearly ensuring I understood everything. Service was 10/10
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
It is wonderful to hear that James provided such a great experience for you! We strive for that perfect balance of a friendly, approachable vibe combined with total professionalism, so it’s great to know he hit the mark.
I'm glad he was able to guide you through every step and ensure everything was crystal clear.
Welcome to Polly!
Me and my partner have been searching…
Me and my partner have been searching for life insurance and we spoke to Lewis Routley and he was great!
Lovely person to trust and speak to and gave us a very thorough speak through reguardibg different covers and what was available for us both! Massive thank you.
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Michelle,
Thank you so much for sharing your experience! Searching for life insurance can feel like a big task, so we are thrilled to hear that Lewis made it such a positive and trusting process for you and your partner.
It’s great that he was able to provide a thorough breakdown of all your options to ensure you both have the right cover in place.
Welcome to Polly!
Scott was a delight and was very…
Scott was a delight and was very helpful in ensuring my quote was the best for me and my family very grateful for his help
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Molly,
We are so glad to hear that Scott was such a delight to work with! It’s wonderful that he could provide that extra peace of mind by ensuring you and your family got the best possible quote. We’ll be sure to pass your thanks along to him.
Welcome to Polly!
I spoke with Johnathan who was…
I spoke with Johnathan who was extremely helpful and friendly. Fired through all the relevant questions and helped me with a great quote. Was happy to answer my questions and the process was very straight forward.
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Simrat,
Thank you so much for the kind words! It’s great to hear that Johnathan made the process so smooth and straightforward for you. We take pride in being both thorough and friendly, so I’m glad he was able to get those questions answered and land you a great quote.
We’re thrilled to have you with us—welcome to Polly!
Emma was so friendly and made…
Emma was so friendly and made everything so easy
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
We are so happy to hear that you had such a positive experience with Emma! Thank you for your feedback & welcome to Polly!
Excellent customer service
The guy on the phone, James Green, made talking about my worries and desires to secure my little girls future a little less scary. He was professional and talked me through the process every step of the way. The cover is inexpensive for what it will help should the unthinkable happen! Great customer values.
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Jade,
Thanks very much for your positive feedback! We're glad that our protection advisor, James, was able to guide you through the process and secure that financial protection for peace of mind. Welcome to Polly!
Had an amazing call today with Joseph…
Had an amazing call today with Joseph Trupia to set up my life insurance and he was incredible, was really worried about being a young mom and how life insurance would actually benefit my family’s life but he gave all the right answers and was very supportive made me feel at ease even with our accent barrier trying to spell😂
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Katie,
We're so glad to hear that your call was great with our protection advisor, Joseph! We're happy that we could provide the right answers and support for your family's needs. Thank you for the review and welcome to Polly!
Great service from Joseph Purnell
Great service from Joseph Purnell - would recommend him personally for any dealings with Polly life insurance
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Hannah,
We're happy to hear that you had such a positive experience with Joseph. We appreciate your recommendation and thank you for sharing your feedback with us. Welcome to Polly!
Brilliant cover offered
Brilliant cover offered! Special thanks to James Green who made the questioning stage a breeze! 100% recommend
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Maria,
We really appreciate your kind words and are so glad to hear that James made the whole process super smooth and easy for you!
Thanks so much for the recommendation — and welcome to Polly!
Life insurance review
Had a call from Tommy Miles at Polly today for my life insurance review and Tommy was so friendly and helpful and made the whole process super easy!
Thank you so much 😊
12 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Kayla,
We're so happy to hear that Tommy was friendly and helpful and made the review process super easy for you! Thank you for sharing your positive experience. Welcome to Polly!
I was contacted today by James Green…
I was contacted today by James Green after asking for a quote online. James was a breath of fresh air to speak to, he didn't try to make me take the most expensive option and instead gave me a few options and was all about getting a price that wouldn't put any financial pressure on me. He explained everything in detail and made the process easy instead of overwhelming. I would definitely recommend, I came away with a price and cover that suited me perfectly and a nice overall experience.
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Katie,
We're happy to hear that you had such a positive experience with our Protection Advisor, James. It's great to know that you felt well-supported and informed throughout the process. We appreciate you recommending us! Welcome to Polly!
Nothing else to say except from…
Nothing else to say except from incredible!!
Lovely man who i spoke to Lewis Routley, very thorough within what cover i was able to get and pricing also very nice to speak to someone on a personal level. Great guy, my family and friends will now be applying and looking into life insurance.
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Lucy,
We appreciate your kind words! We're so happy to hear that you had a great experience and that Lewis was so helpful. Thanks for recommending us to your family and friends! Welcome to Polly!
Fantastic service
Had a policy review with Emma Hayes who was accommodating to my time restrictions, lovely, friendly and efficient. Emma was a pleasure to deal with and made a tedious job of reviewing my policy a breeze!
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Taryn,
Thank you so much for your lovely review! We’re delighted to hear that Emma was able to accommodate your schedule and make your policy review such a smooth and positive experience. Thanks again for taking the time to share your experience with us!
It was really reassuring
It was really reassuring to have something that could be quite stressful and daunting be carried out with compassion, sensitivity and a bit of friendly humour.
Johnathon Cartlidge made the process quick and easy and left me with the peace of mind that my family will be locked after if the time came.
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Emma,
We're so glad the process was quick and easy. It's great to hear you have peace of mind knowing your family is protected. Thank you for your review & welcome to Polly!
Very helpful
Very helpful. Got all the information I needed to take out life insurance with Polly.
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
We're happy to hear that our services were helpful and you obtained the life insurance information you needed. Thank you for your positive feedback! Welcome to Polly!
PUSHY AGENTS
We need life insurance and I was interested in Polly, however after completing an online form I received a call straight after and advised I wasn’t available. The agent was pushy and wanted to know a time they could call back. I said 3 times I will contact them. Before I could say bye they hung up on me. I then received another call 5 minutes later from a different number and I explained the call id just received and told them to remove me from their calling list as I found it very disrespectful. They were very short with me. Very very pushy! I am assuming they get commission!
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Josie,
Thank you for your feedback, and we’re sorry to hear about your experience. We appreciate that receiving repeated calls after advising you were unavailable would have been frustrating, and we apologise for the manner in which the interactions came across.
We always aim to provide a professional and respectful service, and your comments have been noted and will be reviewed internally. We have also requested further information so we can investigate this matter fully.
We can confirm that if you requested to be removed from our contact list, this should be actioned accordingly. Thank you again for bringing this to our attention.
The Polly Team
Very helpful and reassuring
Very helpful and reassuring. Lovely and chatty! Thank you:)
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
We're so happy to hear that our team was helpful and reassuring, and that you enjoyed your experience. Thank you for the lovely feedback! Welcome to Polly!
Great customer service
Great customer service, friendly and reassuring and didn’t take too long, and all my questions were answered. Thank you Jonathan Cartlidge
11 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
We're happy to hear that you had a great experience. We appreciate you taking the time to share your feedback, and we're so glad Jonathan answered all your questions! Welcome to Polly!
Really quick response
Really quick response, really friendly customer service
9 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
We're happy to hear that you found our customer service to be friendly and quick! We appreciate your positive feedback. Welcome to Polly!
excellent experience
I had an excellent experience working with this life insurance company from start to finish. The entire process was straightforward, professional, and much less stressful than I expected. They took the time to explain all my options clearly and helped me find the right coverage for my family’s needs without any pressure.
A special thank you to Andrew Thompson for his outstanding customer service. Andrew was knowledgeable, responsive, and genuinely cared about making sure I understood everything before making a decision. He answered all my questions promptly and made the whole experience smooth and reassuring.
I highly recommend this company to anyone looking for trustworthy and reliable life insurance services.
7 mei 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
We're happy to hear that you had such a positive and straightforward experience with Andrew. We appreciate your kind words and are so glad we could provide you with the right coverage for your family's needs. Our team aims to make the process smooth and reassuring. Welcome to Polly!
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