Pomvom Reviews 

The matter has been resolved and I have received the photos. Unfortunately, it took a very long time.

Thank you for your help Chyanne :)

Great that we can have access to all the photos on the rides we go on. Had a problem with getting all the photos but Roseline was a superstar and got all our photos for us. Thanks

We visited Alton Towers a month ago for my son’s birthday but we had lost all of his photos. Chyanne was fantastic and went above and beyond to retrieve the missing media. Even though it had been a month since our visit, I was so happy that Chyanne was able to find all the missing photos.

I went to Alton Towers with my friends and ended up messing up about the pictures. I did not activate my unlimited picture pass at the kiosk while there so I could not collect them after I left until Tirath managed to help my locate them and added then to my gallery remotely.

We lost our photos after deleting the Alton Towers app (entirely our fault). Pomvom were great and were able to recover our photos using the original QR code. The person we dealt with was Tirath, who was really helpful and explained how to download the photos. Made our day!

He was getting back to me so quickly and carefully considering my request.
He's name is Tiath,customer supporter.
I couldn't get any other information about him. Can you identify Tiath just by name? Please contact me with any other information you need.
Anyway, thanks to him, I will never forget my best memories.

I was extremely disappointed with the delay in my support ticket being looked at - over 3 weeks! When I eventually got a response however, the support agent Tirath was very helpful and fixed my problem quickly with minimal issue.

Great support for an issue which was resolved promptly by Roseline who is a credit to that establishment. Once again thank you for your help it’s dearly appreciated.

Hi! I was the recipient of amazing customer support from Customer Service representative Tirath from Pomvom. I have to share that I made an inquiry to find photos taken during our stay at Lego Land, and Tirath persisted tremendously to find those pictures. It was no easy task as I made errors on the date I visited, then updated the dates, she persisted again to find those pics which meant a lot to me and my daughter. She did it!! Today im smiling not just because of the pictures received but that it is felt that her 'customer service character' goes beyond. Thank you Tirath!!

Tirath was extremely helpful and assisted me in retrieving my digital photos

Tirath was very helpful and sent me all the photos by email.

We had lost photo on two different places and they managed to find both of the all my photo that I wanted and more that I had forget about aswell and very quick as well

Tirath was so helpful and solved my query quickly and efficiently! Thank you great experience!

We had a situation where we couldn't get all our photos from our Chessington World Of Adventures holiday sent to my mobile device, due to technical issues.
When we arrive home I contacted Customer Service to see if they could retrieve the photos we were missing.

I sent an email to Tirath in the Customer Service team and he was an Amazing help, within a few emailed he had retrieved all the photos we were missing from our holiday, Great job.

Tirath was a pleasure to deal with, he was very helpful, courteous and you could tell he was a kind person just in the way the email were written.

Overall a great experience and the situation was solved rapidly.

A big Thanks to Tirath once again a Great person to have on your team.
(p.s Give him a pay rise, he deserves it)
Thank You
Emyr Evans and Family, South Wales

The customer support is great! Customer service staff helped to find lost video taken when we visited Tokyo Harry Potter studio at Floo Powder. I cannot thank enough to customer service staff so that I can keep this wonderful and fun video in my life!

POMVOM.com
Thank you so much Chyanne for helping with finding our photos from chessington that we could not find on their website after paying for the photo deal of ride photos. It was quickly replied and solved, Thank sp much Chyanne

最初の問い合わせからは時間が経っていましたが、こちらから連絡を送るとTirath様は迅速にご対応していただき、無事エクスペリエンスの動画を復旧していただきました。
日本語訳も送っていただきまして大変助かりました。
誠にありがとうございました。

Had to wait for a teply for a good Month or so but once i was contacted by Tirath, my customer service was faultless. Mybissue was resolved very quickly and i now have my missing photo of my sons 1st rollercoaster ride. So thank you Tirath for all your hard work im very grateful.

I've been trying to contact these for over a week to sort out a problem with the Alton Towers digital pass. I purchased the pass but the photos are still watermarked in the app. No response from Pomvom whatsoever. Feels like they've just taken the money and run. I guess I'll never be getting those photos...

Tirath was great! My query was solved within one email. Took a while to get the initial reply but it was super quick and easy once I did. Thank you!