Premier Education Reviews 

26.443
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

All 3 of my children have been to either breakfast/wraparound club and have fully enjoyed it, my youngest still attends every morning + always wants to join wraparound care after school also! Every s... Toon meer

Beoordeeld met 5 van de 5 sterren

My son loves going to premier education after school on days both me and my husband have to work. The staff are brilliant and engaging and he always asks when he can next go. It’s a fantastic thing to... Toon meer

Beoordeeld met 1 van de 5 sterren

My daughter changed school after 2 weeks so I asked for a refund for the remaining of the sessions. My request was completed ignored, I called and they said cannot refund. Refund request should be... Toon meer

Beoordeeld met 5 van de 5 sterren

First time using the wrap around provisions. Easy to book via the website and received booking confirmation straight away. Children were a little nervous to going to a new provisions but greeted wi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sportclub
  2. ook in
  3. Onderwijsaanbieder
  4. Sportschool

Over Premier Education

Geschreven door het bedrijf


Here's what we do...

We're loved by parents across the UK - delivering to over 2200 schools every week!

With over two decades of experience, we're able to offer more than 40 fun-filled activities. Each activity session is designed to help children develop their skills, grow their confidence, and become inspired to lead a healthy lifestyle.



How your child can get involved:

Our activity sessions are available in a variety of locations around the country - either as Holiday Camps or extracurricular sessions.

Holiday Camps:

These popular full-day sessions are great for keeping kids active over the school holidays. We have thousands of camps running every single day that schools are closed.

Explore our Holiday Camps

Extracurricular clubs:

With over 1,000 coaches delivering throughout the day, there’s plenty of opportunity for your child to get active before, during, or after school.

Explore Extracurricular

What do parents say about us?

We’re proud of the overwhelmingly positive feedback we receive – it’s all thanks to the dedication of our team at Premier Education, and the joy that each child brings to every session.

We value what parents have to say about us, and aim to respond to every Trustpilot review we receive, whether it is one of our many 5* reviews or not. We use this important feedback to inform our product development team, to train our staff, and to showcase the extraordinary efforts and achievements of staff and attendees.

Take a scroll through our recent reviews to see what other parents think of us...

Premier Education: Improving health and wellbeing through active learning.

Geschreven door het bedrijf

Premier Education is dedicated to improving the health and wellbeing of children through Physical Education, School Sport and Personal Development..
We offer exciting and engaging courses for kids, all run by highly qualified professionals. We believe that getting fit and healthy should be fun for every child. Premier Education is loved by families all over the UK; in 2018 we worked with 2,500 schools and 240,000 children. We deliver our sports, arts and wellbeing courses before, after and during school hours. All our coaches are experienced, friendly and highly trained to deliver fun, engaging sessions from start to finish.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

26K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(26.443)

1.856 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience

The staff are very friendly and welcoming.

19 september 2026
Logo Premier Education

Antwoord van Premier Education

We are so happy to hear that you found our staff to be friendly and welcoming during your visit. We truly appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Safe and welcoming

The team make my daughter feel welcome and cared for. They always greet her by name and I feel she is very safe in their supervision.

19 september 2026
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Antwoord van Premier Education

We're so happy to hear that our team makes your daughter feel welcome and cared for! It's wonderful that you feel she is safe under our supervision.

Beoordeeld met 5 van de 5 sterren

Very easy to book and very helpful for…

Very easy to book and very helpful for the kids

9 september 2026
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Antwoord van Premier Education

We are so pleased to hear that booking was easy for you and that your kids found it helpful. Thank you for your wonderful review!

Beoordeeld met 5 van de 5 sterren

All staff at Hilltop Primary School…

All staff at Hilltop Primary School breakfast club have been amazing and caring for my daughter who has T1D. I'm so grateful! Thank you 😊

19 september 2026
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Antwoord van Premier Education

We're so grateful to hear that our staff at the breakfast club have been amazing and caring for your daughter! It's wonderful to know you're so appreciative.

Beoordeeld met 5 van de 5 sterren

We are using PE for after school care…

We are using PE for after school care for our son (year 4) for few years now. They have great staff, my son really likes to spend the time there with other kids.
Sometimes we also book holiday club with PE.
All good, we can reccomend. We use webpage to book and pay for the clubs and afterschool care.

1 juli 2026
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Antwoord van Premier Education

We are so happy to hear that your son enjoys his time with us and that you've had such a positive experience with our after-school care and holiday clubs! Thank you for your great feedback!

Beoordeeld met 3 van de 5 sterren

Please can you bring back the after…

Please can you bring back the after school slot of 3:30 -5pm. This option was removed from your booking platform without notification or discussion with parents. I find that very unfair to force some parents to pay more for a service they not using. I would also like to ask that there are more appropriate activities planned for the older kids. They are forced to play games only suitable for the younger kids. This is making the experience for the older kids not ad enjoyable. Can I also request that 20min or 30 min be dedicated to the older kids to do their homework for eg practicing their spelling or doing maths etc so when they get home they can spend quality time with their family. Thank you for your time.

19 september 2026
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Antwoord van Premier Education

Thank you for sharing your concerns regarding the after-school slot changes and the activities for older children. We sincerely apologise for any inconvenience caused by the removal of the 3:30-5pm option without prior notification. We understand your frustration about paying for services you may not be fully utilising. We are also taking your feedback about age-appropriate activities and dedicated homework time very seriously. We will review these points internally to see how we can better accommodate the needs of all children and their families.

Beoordeeld met 5 van de 5 sterren

Great service and such a friendly team

My son has started in after school club with premier education since the start of the September, the first session he had he told me "mum I love after school club" I was so relieved and proud of him. He is absolutely loving it and his confidence is growing each time. The staff are excellent with him and so accommodating and approachable. My son asks every time I pick him up from school, when am I next going to after school club!!

17 september 2026
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Antwoord van Premier Education

We are absolutely delighted to hear how much your son is enjoying our after-school club! It's wonderful to know he's feeling so happy and that his confidence is growing. We're thrilled our staff are making such a positive difference.

Beoordeeld met 5 van de 5 sterren

My child is very happy to attend…

My child is very happy to attend wraparound club, she is enjoying food as well.

18 september 2026
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Antwoord van Premier Education

We are so happy to hear that your child is enjoying our wraparound club and the food! It's wonderful to know they are having such a positive experience.

Beoordeeld met 5 van de 5 sterren

My Grandson does gymnastics every…

My Grandson does gymnastics every Friday before his school … he throughly enjoys it as he is a very active child

18 juli 2026
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Antwoord van Premier Education

We're so glad to hear that your grandson thoroughly enjoys his gymnastics sessions with us! It's wonderful to know that our program is a great fit for his active nature.

Beoordeeld met 5 van de 5 sterren

My son has been going to the breakfast…

My son has been going to the breakfast club wraparound care. The staff are so caring and fantastic, definitely recommend.

5 september 2026
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Antwoord van Premier Education

We're so happy to hear your son is enjoying our breakfast club and that our staff are making a positive difference. We truly appreciate your kind words and recommendation!

Beoordeeld met 5 van de 5 sterren

Awesome

Awesome. Good

17 september 2026
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Antwoord van Premier Education

Thanks for your great review.
Look forward to seeing your child again at another Premier Education event.

Beoordeeld met 2 van de 5 sterren

Increasing fees for mediocre care.

Increasing fees for mediocre care.
I have to use the service due to work commitments but sadly it isn’t ideal.
The fees keep increasing with little warning, a new fee per transaction has now been added.
When you have issues with your account they chase promptly, when you have a query it can take days to get a response.
The staff they have looking after my girls varies between being young girls who sit on their phones to maturer staff who feel it is appropriate to tell their personal life details.
Extra curricular clubs are always booked before everyone gets a fair opportunity to book, and it is clearly favoured towards regulars and friends and family.

15 september 2026
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Antwoord van Premier Education

Thank you for taking the time to write this, and I'm sorry your experience hasn't been what it should be. I've passed your review to our local area office so they can look into the points you've raised and come back to you directly.

Beoordeeld met 4 van de 5 sterren

My daughter said that the activities…

My daughter said that the activities are okay

16 september 2026
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Antwoord van Premier Education

We appreciate your feedback regarding the activities. We are always looking for ways to enhance our offerings and create more engaging experiences for all our guests.

Beoordeeld met 5 van de 5 sterren

My children love Premier Education

My children love Premier Education. There is a range of activities and Jess makes my children feel very happy and supported.
Booking is straight forward and even easier on the app.

15 september 2026
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Antwoord van Premier Education

We're so happy to hear that your children love Premier Education! It's wonderful that they feel happy and supported, and that booking is straightforward for you.

Beoordeeld met 2 van de 5 sterren

I cannot fault the staff but…

I cannot fault the staff but unfortunately the hours at my child’s school have been cut so they can only offer a provision until 4:30, not really fit for purpose or foe working parents

15 september 2026
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Antwoord van Premier Education

We appreciate you sharing your concerns about the reduced hours. We understand this change is challenging for working parents. We are always reviewing our provisions.

Beoordeeld met 4 van de 5 sterren

Hi Team,

Hi Team,
​First of all, I want to express my sincere appreciation for your classes and club activities. It is a huge benefit for working parents like us, as we have peace of mind knowing our child is in a safe environment. My son absolutely loves the variety of activities you offer.
​However, I am writing to share some feedback regarding the booking and payment policy on your app. We usually pre-book both morning and evening sessions for our son. There are times when he attends the morning session but is unable to attend the evening session. Currently, when this happens, there is no option in the app to cancel the evening session alone, nor do we receive a refund or credit for the unattended session.
​Because of this, we end up losing the money we paid for the evening. Since there is no wallet or credit system in the app for future adjustments, this leads to a recurring financial loss for parents.
​It would be highly beneficial if you could update the app to include a feature for partial cancellations or provide a credit note/wallet balance for missed sessions that can be used for future bookings.
​Thank you for your time and for the great service you provide.

14 september 2026
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Antwoord van Premier Education

We truly appreciate your feedback about our classes and club activities, it's wonderful to know your son enjoys them and that we provide peace of mind for working parents. We understand your frustration regarding the current booking and payment policy, especially when your son cannot attend pre-booked evening sessions. We recognise that the inability to partially cancel or receive credit for missed sessions can lead to financial loss, and we acknowledge how inconvenient this is for you. Your feedback is invaluable as we work towards improving our services for all parents.

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