Our account manager, Luke, was accommodating and friendly. The Smart eGift Card is exactly what we needed for our team rewards, no surcharges, and the team can redeem it across 400+ outlets, which giv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Saving the environment from paper waste is something that's paramount. Digital gift cards like prezzee made me believe the world is advancing in saving the human race.... My favorite is the prezzee sm... Toon meer
Bedrijf heeft geantwoord
There was a problem with the email delivery of an e-gift card I purchased. I sent an email to prezzie, which was actioned overnight and my e-card was delivered the next day. I couldn't be happier with... Toon meer
Bedrijf heeft geantwoord
I had an amazing experience thanks to Princess C. Her customer service was truly outstanding from start to finish. She was incredibly attentive, friendly, and went above and beyond to make sure everyt... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Prezzee Digital Gift Cards makes buying, sending, storing and redeeming digital Gift Cards easier than ever before! Shop online today for the best present!
Contactgegevens
9 Castlereagh Street, 2000, Sydney, Australië
- +61 1800 940 868
- help@prezzee.com.au
- prezzee.com.au
4,6
Uitstekend
6K reviews
Geen gegevens bekend over review-uitnodigingen
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Antwoord van Prezzee AU
Hi Darknight,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Antwoord van Prezzee AU
Hi Michael,
We take your feedback seriously and are actively working to resolve these issues promptly.
We appreciate your comments and time already invested perhaps to assist us in reviewing what’s gone wrong here, could you share a ticket number?
We would like to get to the bottom of this for you.
Your response is highly appreciated.
Mar from Prezzee AU was brilliant!
Mar from Prezzee AU was brilliant!! Helped me fix an issue that was my mistake! No hassle and super fast resolution!! Mar you are legend!!
8 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Phil,
Thank you so much for the amazing feedback!
We’re thrilled to hear that Mar was able to help you so quickly and smoothly. Mistakes happen, and we’re glad Mar could turn it around with no hassle. We’ll be sure to pass along your kind words, legend status well deserved!
Thanks again for taking the time to share your experience
Very helpful with the correction for…
Very helpful with the correction for the gift card to be sent
8 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi there,
Thank you so much for your feedback! We’re really glad to hear that the correction was handled smoothly and that you found our support helpful. We appreciate you taking the time to share your experience, and we’re here whenever you need assistance.
quick and helpful
6 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Elizabeth,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Quick assist and response and…
Dianne abaca is Quick assist and response and understanding situation
7 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Anan,
Thank you for your kind review! We’re glad to hear that Dianne Abaca provided quick assistance, understanding, and a prompt response. We’ll be sure to pass along your positive feedback to her. We appreciate you taking the time to share your experience.
Very easy to use
7 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi there,
Thank you for your feedback!
We’re glad to hear you found the experience very easy to use.
The gift card was easy to install in my…
The gift card was easy to install in my wallet on my phone and the shopping experience was easier to do. great experience all round
6 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Chris,
Thank you for your lovely feedback!
We’re so glad to hear the gift card was easy to add to your phone wallet and that it made your shopping experience even smoother. It’s great to know you had a wonderful experience all around.
Terrific customer service
Incredible customer service by the help team. I accidentally entered wrong email address. The consultant helped fix this and met all my needs in a calm, friendly manner. So pleased with the outcome and service provided.
4 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Erin,
Thank you for your wonderful feedback!
We’re glad to hear our help team was able to assist you and resolve the issue with your email address quickly and smoothly. It’s great to know you were happy with the outcome and service provided.
Simple and easy to use
Simple and easy to use. Very convenient
17 april 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Adam,
Thank you for your feedback! We’re glad to hear you found it simple, convenient, and easy to use. We appreciate you taking the time to share your experience. If you need any further assistance, let us know.
Thanks again for your support!
great service
6 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Minha,
Thank you so much for your kind feedback! We’re really pleased to hear you had a great experience. Your support means a lot to us, and we truly appreciate you taking the time to share your review. If there’s anything we can assist with again in the future, please don’t hesitate to reach out.
Fantastic and so patient with an…
Fantastic and so patient with an elderly person
6 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Lyn, thank you so much for your kind words! We're delighted to hear our team provided excellent service with patience and understanding. If you need any further assistance, please don't hesitate to reach out. We're here for you!
Ethan was very helpful and experience…
Ethan was very helpful and experience shows this.
5 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Steve,
Thank you so much for the compliment about Ethan!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Excellent communication
Excellent communication
Resolved my query just in minutes
Amazing support and quick in action
5 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Lavanya,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Worked through the issue understood…
Worked through the issue understood what thr issue was and fixed it for me. Great customer service
4 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Cheryl, thank you for your feedback! We're delighted to hear that our team was able to understand and resolve your issue effectively. Providing great customer service is our top priority, and we're glad we could assist you. If you need further help, don't hesitate to reach out.
Joy helped me with my enquiry straight…
Joy helped me with my enquiry straight away & gave me all the correct information I needed. Very helpful
4 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Kylie,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Awesome fast and easy steps.
3 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi there,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Got given Prezzee voucher as a gift and…
Got given Prezzee voucher as a gift and don’t know how to redeem it . Keep receiving emails but the to give as a gift not how to use it . Prezzee will win as I can’t use my gift . Not happy
3 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Peter, we're sorry to hear about the trouble you're experiencing redeeming your Prezzee voucher. We definitely want to help you resolve this issue so you can enjoy your gift. Could you please share your support ticket or provide your details? We have also requested more information via your Trustpilot review to assist you further. Thank you for your patience, and we look forward to resolving this for you soon.
They saw through a request I had
They saw through a request I had, and came to a full resolution
1 mei 2026
Review zonder uitnodiging
Antwoord van Prezzee AU
Hi Kirsty,
Thank you for your review. We’re pleased to hear that your request was carefully reviewed and brought to a full resolution. If you require any further assistance, please don’t hesitate to contact us, our support team is available 24 hours a day.
Antwoord van Prezzee AU
Hi there, thank you for the wonderful feedback! We're delighted to hear that your experience was easy and straightforward—exactly the kind of experience we strive to provide. We truly appreciate you taking the time to share your thoughts.
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