Only half my order was delivered even though email states it was all delivered, contacted them multiple times with no response from them. Their chat future is a complete joke that never connects you w... Toon meer
Bedrijf heeft geantwoord
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I’ve ordered tires from Priority Tire multiple times now, and they never disappoint. This is my 8th time using them, and every single order has arrived earlier than expected, which is honestly impress... Toon meer
Bedrijf heeft geantwoord
Quick delivery, great tires and notifications letting me know every step of shipping process so i knew exactly where my tires were. Good job Priority Tires!!!
Bedrijf heeft geantwoord
First of all, seaching the web for a certain tire size can be exhausting, That all changed when I landed on Priority Tires website, Unlike alot of other sites Priority was very easy to navigate, t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Priority Tire, we guarantee you'll find the top name tire brands at the cheapest prices! You can save $100's compared to other tire sellers. Check out our prices on top brands including Firestone, Goodyear, BFGoodrich, Bridgestone, Toyo, Continental, and others. Replacing your tires has never been more affordable. Plus you get FREE Shipping on all orders! Your satisfaction is our #1 priority here at Priority Tire!
Contactgegevens
1436 Eck Rd., 18104, Allentown, Verenigde Staten
- (866) 440-0177
- info@prioritytire.com
- prioritytire.com
4,4
Uitstekend
3K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Terrible customer service
Only half my order was delivered even though email states it was all delivered, contacted them multiple times with no response from them. Their chat future is a complete joke that never connects you with anyone. Guess I'll be filling a charge bank with my bank.
21 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
We apologize for any delayed response but do have to point out that we did reply to you as soon as we could, providing you with the information you need, at about the same time as you posted this review! Our agents try their best to reach everyone ASAP, but we've been getting an extreme amount of traffic recently, leading to delays.
In this case, since you purposely placed 4 separate orders, apparently in an effort to apply the one-use coupon code multiple times, each of your orders had separate tracking histories. Not only that, but you purchased two completely different items in each order, which necessitated that they be shipped from different warehouses, and thus have completely different tracking numbers as well.
Obviously, there's no rhyme or reason for a chargeback considering that all of your tires will arrive safely and without issue, but we understand your frustration at the lack of response and ensuing confusion.
As we advised you via email, the packages are on their way and you should receive the remaining tires very soon!
Thank you for your understanding and we do apologize for any issue.
Great Experience
Fast delivery, very good prices and the tires are dated as being made within four months of my purchase!
22 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
We're glad to have provided you with a great experience - that's what we always aim to offer to all of our customers! Thank you for your kind words, we'll make sure to do even better next time!
Always have good prices and shipping is…
Always have good prices and shipping is fast
17 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
We do try our best to consistently offer the best possible deals and service alike, so we're glead that you're satisfied! Thank you for your support, it goes a long way!
Superior stupidity
This has been one of the most infuriating customer service experiences I have ever dealt with. I ordered a tire that was never used, never mounted, and never even placed on a rim, and somehow that still is not enough for them to issue a refund. That alone tells you everything you need to know.
Instead of handling a simple return like any legitimate business would, they are pushing all the work onto me. I am expected to go pick up the tire, bring it home, and then arrange to send it right back to the same place it came from. It is absurd. It is lazy. And it feels very intentional.
At this point it honestly feels like a scam operation. They are quick to take your money but when it comes time to stand behind their product, suddenly there are hoops, delays, and excuses. The goal seems pretty obvious: make the process so annoying and inconvenient that customers just give up.
There is zero accountability here and even less respect for customers. I would not trust this company with another dollar. If you value your time, your money, or your sanity, stay far away.
24 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
There's no need to be so hard on yourself!
As it stands, your order was delivered to the Walmart location of your choice, seeing as how you placed an order through the Walmart Auto Care Center.
As such, you have two options: you can either instruct Walmart to do the return for you or you can retrieve the tires and process the return directly through us. For the former, Walmart handles everything, although such returns have a habit of getting lost in the shuffle and being delayed. For the latter you just need to send us a basic photo showcasing the tire's condition, if at all possible, at which point we provide you with a Free Return of our own.
Obviously all of this is standard policy, fully in line with modern retail procedures, including marketplaces like Walmart. We're not trying to make anyone's return difficult in any way, as we're sure others will agree!
Finally, we did in fact not "take" your money - you paid Walmart, not us. The choice to process the return is entirely up to you, and we'll happily facilitate it like normal.
Thank you!
Great delivery
Great delivery. My experience was great. The tires came in exactly what I ordered and the timeliness was excellent. I would recommend this company to family and friends.
20 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
Thanks so much, Beverly. We really appreciate the recommendation!
Antwoord van Priority Tire LLC
Appreciate it, Insil, glad everything was just as expected.
got delivered to the wrong address
got delivered to the wrong address, just got them by chance three days latter
21 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
All of our orders are shipped out to the exact details and specifications provided to us, with us doing all in our power to ensure swift, safe and satisfactory deliveries for all orders in every way possible!
Obviously if something went wrong with the address within our software, or if perhaps the carrier made an isolated mistake during their side of the shipping process, we do apologize to you! Please know that such issues are not the norm in any way, shape or form.
Our team will investigate the matter as soon as we can identify the order, as we do want to know where it went wrong int his case, and do all we can to improve quality control and further mitigate such issues going forward.
Thank you for your understanding and we do apologize once more!
Quick delivery
Quick delivery, great tires and notifications letting me know every step of shipping process so i knew exactly where my tires were. Good job Priority Tires!!!
18 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
Thanks, Michael, glad everything stayed on track and easy to follow!
Antwoord van Priority Tire LLC
Thanks, Jeremy, we appreciate it!
Fast service and great price.
15 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
Thanks, Dina, glad everything went smoothly!
I ordered 4 Firestone destination 3 on…
I ordered 4 Firestone destination 3 on 4/15 for $580.69 including tax which was a great price. The order was in. On 4/16 I get a e-mail My order is on the way. On 4/17 I get ANOTHER e-mail with Fed X tracking numbers. Later that day on 4/17 I get ANOTHER e-mail saying order inventory issues unable to ship. They offered Me some tires that I do not want. I called customer service on hold for 45 minutes and finally talk with someone. I stated my order was packed up ready to ship what happened ?? Couldn’t get an answer, Would NOT put a supervisor on the phone. I tried to tell Her the tires are STILL being advertised on Your website but at a higher price. In other words, They would not sell the tires to Me at the lower price and honor it. But yet I can buy them at the higher price. They FINALLY issued a refund to My card. I have bought tires 3 times in the past without any issue. You got to do better. Bob
15 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
We do apologize Bob, but in this case an unlucky stock issue happened, leading to your order being stopped and us unable to ship it is as expected.
To clarify, in this case our warehouse first generated a label - which is why the system sent you tracking numbers - but then discovered the stock issue. We attempted to resolve this by shipping from a back-up warehouse, but regrettably the same issue occurred once more.
As a result, we placed your order on hold and repeatedly reached out to you to offer a replacement or refund. Although we could not offer you the same tires, we did want to at least provide the option of a different brand and model combination - with a discount of course, as we did want to accommodate for the unfortunate situation.
With all of that said, we do apologize to you not only for the unexpected stock difficulties, but also for any long wait times on the phone and lack of clarity. Please know that such cases are not in any way appropriate for a supervisor, as the agents were following the expected procedure in attempting to help you with a replacement or refund, although we do understand why things could have been confusing. We've double-checked and we no longer have those tires available in stock, but it is possible that it was a similar model from a different supplier.
Naturally we do want to prevent such issues, and we do have numerous precautions in place - we successfully process thousands of orders per day, so we assure you that what happened here was just an incredibly unlucky situation.
We will do all we can to further improve and make things smoother for all future orders, and we do apologize once more for the entire mishap.
Thank you for your understanding.
Great navigation of the site
Great navigation of the site, fast delivery and awsome price
14 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
Thanks, Ken, we appreciate you taking the time to share that!
Placed the order on line and received…
Placed the order on line and received the tires in two days. The experience was great.
16 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
Thank you for your order and kind words! We’re glad everything arrived quickly and that you had a great experience.
Fast shipping great service as always!
Fast shipping great service as always!
18 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
We always want to be the best, and provide the best service for all of our customers! Thank you!
Antwoord van Priority Tire LLC
And we like happy customers, so thank you for sharing your feedback!
Received exactly what I ordered
Received exactly what I ordered. Great deal. Amazing turnaround time. Ordered on Friday, got tires the following Monday. I'll definitely order from them again.
20 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
Our logistical network is carefully curated exactly to provide such a smooth and swift experience to as many customers as can be! We're most glad to provide you with such a great experience!
Tires as expected
Tires as expected. Good shipping. Good prices!
9 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
All overall the recipe for a great experience!
Antwoord van Priority Tire LLC
Better safe than sorry, and better uneventful than unpleasant! We're sure your overall experience will be excellent!
Shipping with FedEx is always…
Shipping with FedEx is always problematic you might look into using a different shipping company you shipped it out in a good amount of time but then FedEx drop the ball and it took over a week for me to get the parcel
17 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
Thanks for the feedback, Will! We do use FedEx as our primary shipping partner, and we can happily state that they do a great job with the overwhelming majority of shipments! Obviously, we apologize to you if they did not do a good job for your particular shipment or if you've experienced issues with them elsewhere. We're committed to performing the best we can, so we're open to feedback and will certainly try to further improve our logistics, as well as provide useful quality assurance to FedEx as our partner! If you have any more details, please do share them with us!
Incredible
Great selection of tires, great prices, incredibly fast shipping. Every order has been an awesome experience!
10 april 2026
Review zonder uitnodiging
Antwoord van Priority Tire LLC
Christian, really appreciate you coming back to us, thanks for the continued support!
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