A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not ta... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Toon meer
Bedrijf heeft geantwoord
Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Toon meer
Bedrijf heeft geantwoord
Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
Contactgegevens
28 Barretts Ave., 11742, Holtsville, Verenigde Staten
- 800-308-3588
- info@productclub.com
- productclub.com
4,5
Uitstekend
198 reviews
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Antwoord van Product Club
Hello!
Thank you for the lovely feedback!
We hope that you enjoy your products!
gloves are very durable
10 maart 2023
Antwoord van Product Club
Hi Jasmine!
Thank you for the amazing feedback!
We love hearing that our customers are enjoying our products!
Did not get my items
Did not get my items. Says incorrect address which is the address. Also they sent it to my billing address not the address I put for shipping. Horrible service. Called to see if I could get this fixed and left on hold for 2 hours
15 maart 2023
Antwoord van Product Club
Hi David,
I am so sorry you are having issues with delivery.
I just reached out to the shipper, and they are telling me that the address provided is not correct. We will be reaching out to you via phone momentarily. If you are not available, please give me a call at your earliest convenience so we can rectify this for you.
Our phone number is 1-800-308-3588.
Thank You.
pop-up foil holder
I purchased the pop-up foil holder. In theory it a simple design that should work. It does work, but the edges of the inside of the acrylic are Sharp so if you don't pull it at a completely straight angle it tears the edges of the foil which defeats kind of the purpose and is frustrating and is wasteful. They could easily be smoother
8 maart 2023
Antwoord van Product Club
Hi Annette,
Thank you for sharing your feedback with us. We agree that the pop up foil dispenser should be making your time easier and faster, please send me a photo of your pop up dispenser to info@productclub.com and I will have my QC team follow up on the issue. Feel free to reach out with any further questions or concerns.
I’m not happy with the gloves and want…
I’m not happy with the gloves and want to
Return them please
5 maart 2023
Received the order and several boxes of…
Received the order and several boxes of hilite papers weee damaged inside.
2 maart 2023
Antwoord van Product Club
Hi Candy,
We are sorry to hear about your damaged items. I have shipped you out a few replacement boxes today. Please let us know if you have any further questions or concerns.
Thank you,
Heather Weingarten
Customer Service Manager
Awesome
Purchase with caution; you must be fully knowledgeable of what happens to your color formula when it is whipped. This is a must-have device, and everyone should own one
18 februari 2023
The turnaround caught me off guard
The turnaround caught me off guard. I placed the order in the afternoon and next day it was at my studio door. Prompt and efficient. Thank you
9 februari 2023
Antwoord van Product Club
Thanks for the comment Lorraine!
Purchased balayage clips and cannot…
Purchased balayage clips and cannot recommend enough!
2 februari 2023
Antwoord van Product Club
Thanks for the comment Gianna!
One product arrived damaged
One product arrived damaged, I never got a response to my email
30 januari 2023
Still have not received so idk why…
Still have not received so idk why there’s a survey already. Nice products on website. But slow to deliver I suppose cause I still have not received
15 januari 2023
Antwoord van Product Club
Hi Jessica, we are currently investigating this issue and will be in contact.
Discount not honored
Promo on foils were sent out, purchased (discount not applied at checkout) . Sent out an email and never got a response back
17 januari 2023
Antwoord van Product Club
Hi there, Can you please advise which promo code you entered so we can investigate? Thank you.
I like the gloves I have purchased from…
I like the gloves I have purchased from you for years I wish the shipping was not so expensive. Thank you
11 januari 2023
Best earpiece ever love it love it love it
Well I ordered a earpiece and I had ordered from Amazon quite a few ear pieces and they were no good but this one here that I ordered from your company works well nice case with it people can hear me clearly I can hear them clearly one of the best keep doing what you're doing it's working and the price range is fantastic love it
2 december 2022
Review zonder uitnodiging
Great products and fast delivery
21 december 2022
I paid for 2 days and it took 4 days
I paid for 2 days and it took 4 days. Will not order direct again
15 december 2022
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