ProGreen Reviews 

I was very impressed with the service. The KURTAIL is very good works fast. Would order again with confidence.

Really good product and good service

Do not use this company, they are awful on so many levels!!! And when you need to chase something up or complain (because 100% you absolutely will need to complain), they will not reply or make contact at all. Black hole. Just don't use them

I have used ProGreen for many years now and their products do what they're meant to do. Excellent service and quick delivery. Couldn't ask for more.

Excellent range of product solutions and advice
Good communication and dispatch.
My order for treatment for marestail/ horsetail worked beautifully as suggested. Would certainly buy again.

Delivery was great, and packaging was effective. Sadly, when I read the advice on the label I was confused by the 'read instructions'. There were no instructions in the package. No knowing whether the product had to be deleted or by how much, I proceeded to use the material straight from the original container. This seemed too concentrated. I wondered if there were more instruction somewhere. I tried to remove the label just in case important advice was on the back of the label. Surprise, surprise there it was hidden. So the next container I used diluted. I think it would be great if in future customers were told where to find essential instructions.

After months of emails and phone calls I am owed hundreds of ££s from Progreen. Despite agreeing to on many emails, they have never sent me missing items, refunds and replacements for the multitude of issues I have experienced this spring. I am now it the process of having to claim this money back via chargeback via my bank. No idea how this company has any business at all..

Still no response from ProGreen , will never use again, delivery was late, parcel and bag of seed damaged and handed to me with seed falling out the box by delivery driver, email sent to them and they said they would be in touch if they hear any more...!!

"Scott Baxter"
GB
•
3 reviews
4 May 2025
Rated 3 out of 5 stars
I ordered 3 x 5kg of lawn seed as pro…
I ordered 3 x 5kg of lawn seed as pro green had it in stock, took 5 days for delivery and when delivered the box was ripped open and 1 seed bag damaged and alot of seed in the box and lost. Must have happened on delivery the way parcels are thrown about.

Date of experience: 25 April 2025

ProGreen logo
Reply from ProGreen

6 May 2025
Hi Scott, sorry to hear about this. I have passed this onto the relevant team as we obviously want to avoid these situations. I will be in touch if I hear any more. Apologies again, ProGreen

Placed an order for next day delivery. Took time off to receive the order and carry out lawn maintenance.
Product did not arrive and no communication.
Telephoned the company after 5 days. The product is not in stock and won't be for another 5 days.
Next day delivery was never acheivable.
Disappointing service and communication

Diabolical. No human contact whatsoever. Constantly don't even get acknowledgement of emails. Nothing but a chatbot which finally tells you to ring. 15 minutes at no 2 in the queue (where I started) so gave up. Tried again 5 minutes later - now no 3, tried again 5 mins later - now no 4. Cancelled the order 3 days ago by email. Confirmed by phone as soon as their office opened. Now told order will be delivered today. Unable to make any contact whatsoever to tell them to cancel the delivery. If I don't accept delivery the courier will leave it at the nearest pick up point. Absolutely appalling.

Lots of useful information on the site about product. Good value and quick delivery

Fast delivery exactly to order; excellent service, 10/10.

This product has been the only thing to keep horsemares tail under control. Ordered late on a Thursday night and arrived early on Saturday morning without any issues. This is my second purchase of the product and I will continue to order in the future. The product seems expensive but it lasts a long time so works out cheap and very effective in the long run.

No contact about delivery in spite of 4 e mails politely requesting delivery info

Ended up cancelling order as had no reply from company as to where my order was. Ended up doing a charge back with my bank.

Goods were as described, speedily delivered too