Propel Parts is truly a customer centric company. They carry or have access to a large variety of OEM quality common and unique parts at highly competitive pricing, fast free shipping and human assis... Toon meer
Bedrijf heeft geantwoord
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Highly recommend this company. Great service had a response to my request in less than an hour to locate the right parts for my Cat. Also prices are extremely good in my opinion.
Bedrijf heeft geantwoord
Great ecomerce website and great service from Steven. Now, waiting release of our order.
WANTED TO THANK PROPEL PARTS FOR THEIR ATTENTION TO AN URGENT MATTER I HAD. THEY RESPONDED QUICKLY & RESOLVED IT. I ALSO WANTED TO MENYTION THAT OUR CUSTOMER'S ARE VERY HAPPY WITH THE PARTS EWE HAVE B... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PROPEL PARTS is the premier online store for Heavy Equipment Replacement Parts. Our mission is to make buying parts affordable, fast and easy.
Contactgegevens
402 WEST PALM VALLEY BLVD SUITE 102, 78664, ROUND ROCK, Verenigde Staten
- 5124812259
- Salessupport@propelparts.us
- propelparts.us
4,8
Uitstekend
131 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Very helpful
Very helpful. Every question or request I had was answered quickly. I didn't have a parts book for my excavator but that was no problem for them. If you need parts for your Cat, give them a shot.
13 december 2024
Review zonder uitnodiging
Antwoord van Propel Parts
Thank you for your kind words! We’re glad we could assist you quickly and make the process easy. We appreciate your recommendation and look forward to helping you again!
Quick and efficient.
Great products and a great team to deal with. We had a small issue with a missing part and the Customer Services Team dealt with it quickly and efficiently and in a way which left me, the customer, feeling entirely satisfied. Would highly recommend.
29 november 2024
Review zonder uitnodiging
Antwoord van Propel Parts
Thank you for your kind words! We’re so glad our team could quickly resolve the issue and ensure your satisfaction. We truly appreciate your recommendation and look forward to serving you again!
The customer care response was very awesome. It was more than what I expected
The customer care response was very effective and timely
The response time was amazing
The availability of most of the parts that I wanted was also very awesome
Thanks keep it up
27 november 2024
Review zonder uitnodiging
Received 15 items within 5 days from…
Received 15 items within 5 days from placing order !
Great. !
14 november 2024
Review zonder uitnodiging
Great place for Cat parts!
Had some shipping difficulties, but everything was made right. Parts were perfect and an excellent price. Thanks!
19 november 2024
Review zonder uitnodiging
Fast response and answers all my…
Fast response and answers all my questions in a polite manner. Highly recommend.
20 november 2024
Review zonder uitnodiging
Amazing service
Amazing service, emails answered very quickly with simple straight forward answers. Haven’t received the parts yet but ordering them was quick and easy.
4 november 2024
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Steven & Propel Parts were a huge help - avoided line down
Steven & Propel Parts were a huge help! We were able to place a large order and get it shipped out same day to avoid a line down situation for a customer due to a lost component. The order was even submitted after the 3pm cutoff for same day shipments and we got it the next morning!
1 oktober 2024
Review zonder uitnodiging
Antwoord van Propel Parts
Thank you for your wonderful review! We’re thrilled Steven and the team could assist with your urgent order and help avoid downtime for your customer. We’re always here to support you and appreciate your trust in us!
This is a great company to work with
This is a great company to work with. Our sales associate Anthony quickly located the correct part and sent it out right away.
23 juli 2024
Review zonder uitnodiging
Ordered a part appx 45 days ago credit…
Ordered a part appx 45 days ago credit card billed same day. overnight shipping paid for 45 days later NO part. Cannot get anybody on the phone except the worthless call center.
DO NOT BUY FROM THEM EVER
15 mei 2024
Review zonder uitnodiging
Antwoord van Propel Parts
We sincerely apologize for your experience and any frustration caused. I believe our customer service team has already reached out to make this right. If there’s anything further we can do to assist, please don’t hesitate to reach back out. Your satisfaction is very important to us.
BEST for Heavy Equipment Parts
Awesome quality products! Better customer service! Steven is always a pleasure to work with and very prompt in assisting me - thank you!
21 mei 2024
Review zonder uitnodiging
Great customer service
Anthony was very professional and on top of what needed to be done to get my order verified and moving forward.
15 mei 2024
Review zonder uitnodiging
Great customer service!
14 mei 2024
Review zonder uitnodiging
Satisfied Customer
I made my first purchase from Propel Parts last week. I was very happy with the response time and the delivery was fast, fast, fast! Also, the quality of the product is superb and at a great low price.
Keep up the great work!
9 mei 2024
Review zonder uitnodiging
Propel Parts provided quality parts for my Caterpillar D7H need
Propel Parts provided quality parts for my Caterpillar needs at a very fair price. Shipping to my international location was very fast. took about a week for the parts to get here. Seller is also responsive with my inquiry.
Thanks again
6 mei 2024
Review zonder uitnodiging
Customer service was great
Customer service was great! There was a small problem with the part and they responded quickly and respectfully until was resolved! Highly recommended
12 mei 2024
Review zonder uitnodiging
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