Propel Parts Reviews 

He was a great help with ordering and refunding the sales tax,

Rapid response! Excellent service!

Had some difficulties with the website. Contacted customer service. Once I communicated the issues I was having Steven worked through getting my order processed and making sure I got my receipt and all issues resolved. Perfect!

Helpful with making sure parts fit my machine

My part was damaged in shipping and everyone was very helpful on get it resolved and sent me another free of charge.

quick and professional service.

I don't know who I spoke with, but they were helpful. We will be buying those parts shortly.

The prices are very good! The customer service is excellant! I had to contact them because our tax info wasn't right and they refunded it on the spot! Great job! we will be doing a lot more ordering from thi company. Highly recommended!

To my country the company is doing great
The products they market is good and
Affordable.
They can delivery to any country, stree free.
Tested and trusted.

I had a good experience this morning I placed an online order and everything went smoothly. The staff at propel parts has always been helpful in the past when I have been looking for harder to find parts or something that wasn’t listed online.

customer service and parts availability is fantastic

Good Customer Service. Fast Shipping. A+++

Mike has been very helpful. I am looking forward to keep doing business with them

Very quick to respond to parts quotes. Knowledgeable and Polite, and very quick shipping. Definitely will purchase parts from these guys in the future.

I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

I ordered a water pump for my Komatsu Excavator. I paid for overnight shipping. I never got a confirmation on my order. I called for 2 days and no one returned my call. Finally got an email on the third day after I wanted to cancel my order but just asking to get back to me.