Proper Advice Reviews 724

Nina and Michael were fantastic from start to finish. Gave us all the info we needed and guided us through the whole remortgaging process. Will definitely be using again and would recommend to anyone.

Excellent Re mortgage

I have re mortgaged twice with Proper Advise since buying my property 6 years ago and each time Harry and Amy have made it seamless from start to finish. They are both very professional and could not be more helpful. I have been kept updated throughout the whole process. I would highly recommend.

Absolute impeccable service and would recommend to anyone this is my 2nd remortgage with them and will I walk always be using them

I have remortgaged twice now through Proper Advice and the second time was in very difficult circumstances as it involved marriage breakup and a transfer of equity. Daniel was incredibly supportive and he and Nicole secured me a good deal before political tensions made interest rates go up.

Remortaged Excellent Team
Very professional and Jack and Georgia they take there time to explain every stage. Great team this is my second time of using them. Very prompt, organised and efficient. This makes the process so great.

We recently used Proper Advice for the second time and once again had an excellent experience working with Jack. He is highly professional and demonstrates strong expertise in the mortgage sector, consistently providing clear guidance and securing the most suitable deals.
I also had the pleasure of working with Georgia, whose communication throughout the process was outstanding. She kept me fully informed at every stage of the mortgage application and offered helpful advice whenever needed, right through to completion.
I greatly appreciate the professionalism, efficiency, and quality of service provided by both Jack and Georgia, and I would confidently recommend Proper Advice to others. Fabian B

This is the second time we’ve used Proper Advice and I can’t fault them. We initially worked with Harry to discuss our goal and he worked to get us all set up and find the best deal. Amy then diligently kept us updated every step of the way, making sure we were always on the best deal. We’ve come out with a better mortgage deal than we would have doing this on our own, saving us money long term. Their advice is unmatched, and we hugely appreciate their expertise.

From start to finish, I have had the best experience and customer service. Nina is calling me up every week to give me update and it has just been smooth and I have not had to worry about anything thank you so much.

Amy and Jack were amazing throughout the whole remortgage process. I was constantly kept updated of where things were at in an extremely professional manner. This is the third time I have remortgaged with these guys and I would recommend them to anybody.

I dealt with Amy and Harry, they were always available when I needed advice and guidance and dealt with everything for me, making my re-mortgage an easy process
Would defo recommend if you want an easy process

This is the second time we’ve used Green Mortgages with Amy and Harry. They’ve both been absolutely brilliant. They kept us up to date with the whole process whether it be via emails or phone calls. Their communication with us has been excellent.
Thank you Amy & Harry

Thanks a lot to Amy and Tom who helped us to secure our mortgage as FTB!

Off the back of a bad experience with another broker I filled out the online form and received a callback very promptly.

Overall we had a fantastic experience, they were professional, responsive, and took the time to explain everything clearly, which made the whole process much less stressful.

They found me a good deal that suited my circumstances and were very proactive at keeping me updated at every stage, going beyond what I had expected. Any questions I had were answered quickly and thoroughly, and I always felt supported throughout.

I would highly recommend their services to anyone looking for a reliable and knowledgeable mortgage broker. Thanks Amy and Tom for all your help!

My second remortgage and the service I received from both Nina and Michael is amazing from start to finish. I’ll be back in another 5 years. Thank you both again.

I had an excellent experience working with Amy and Harry of Properadvice on my mortgage transfer. From start to finish, they were incredibly efficient, professional, and supportive. What could have been a stressful process turned out to be completely seamless thanks to their guidance and attention to detail.

Amy and Harry were always responsive, keeping me informed at every stage and making sure all the paperwork and requirements were handled promptly. Their expertise and clear communication made the entire process straightforward and easy to understand.

I truly appreciate the effort they put in to ensure everything progressed smoothly and on time. Thanks to their fantastic support, my mortgage transfer was completed without any issues. I would highly recommend Amy and Harry to anyone looking for knowledgeable and reliable mortgage advisors.

This is the second time dealing with a remortgage and debt consolidation with Green Mortgages and dealing with Amy and Harry. They did not fail again. Both very friendly, professional and approachable with any concerns or queries I had, no matter how trivial. They kept me constantly updated on my case and went above and beyond to find me the best deal. Very happy 😊. Completed the beginning of March with no issues at all. Would highly recommend 👍

Amy and Tom were with me every step of the way, to ensure my remortgage went smoothly. I cannot speak highly enough of their expertise, clarity and communication at all times. I highly recommend their services to anyone wishing to remortgage.

Great communication throughout the process, very sound advice given to get the best deal available. Very knowledgeable team. 3rd time renewing my Mortgage and will continue to use them when my current deal is due to expire. Thank you

Very quick and efficient service, excellent communication and saved me £££s on my monthly outgoings.

I can’t thank Dan and Nicole enough – they have honestly been brilliant. I was a bit cautious about using a service I’ve never heard of, but I have already recommended ‘Proper Advice’ to everyone in my family and every friend I’ve spoken to in the last couple of weeks 🤣

This is the first time remortgaging after buying my first property five years ago. I wasn’t planning on changing mortgage provider but after not getting the best deal I wanted from Nationwide, I went online and came across Proper Advice.

I filled in some details and within half an hour someone had reached out to me to arrange for me to have a call with Dan. It probably wasn’t the easiest application for him to manage and I was unsure if I would get a decent deal given that I was doing a single mortgage application and wanted to release some of the equity I had in the property, so I assumed the offers would be limited. But Dan really put me at ease and explained that they had access to a number of providers and he wasn’t concerned at all that I wouldn’t get a good rate. That really helped me relax through what I expected to be a relatively stressful process and I really trusted that he was the expert and knew best.

Within one day of making the application, Dan had secured me a mortgage offer from Halifax with one of the best rates being offered from a High Street lender at the moment. He sent me a full breakdown of the costs associated and how much I would be saving each month through using some of my equity to consolidate things like my car loan Etc.

Within two days, Dan had introduced me to Nicole, who was going to manage a lot of the process with him and I am honestly so impressed by their professionalism and the speed in which they have completed everything in such a thorough way. I genuinely didn’t expect it to take less than three weeks between me first speaking to Dan and everything completing. I certainly didn’t expect to get such a good rate and to be able to borrow the amount that we wanted from our equity.

Communication was really easy because I could reach out either on email or WhatsApp. There was no “AI Chatbot” - just direct contact with humans which is rare nowadays! 😊

Every time I had a query I got a very speedy response, and Nicole was very patient with me asking lots of questions as a first time remortgager!
I was updated by both of them if they weren’t working on a certain day just in case I had a query and wanted to reach out so I knew who to go to in their absence. Not that I needed to because they had done such a thorough job and made sure they were on top of everything before they finished for the day.

I hope that Proper Advice see Dan and Nicole’s value and know how great they have made this experience for me. They are both a credit to the company and are the reason I will absolutely be coming back to Proper Advice when my fixed rate is up in five years time 😊

Understanding my circumstances…coming up with a competitive solution…took all onboard with my application and saw it through to the end…😊

Quick…efficient…perfect for my needs…thank you Dan & Nicole…😊💫