The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.
Bedrijf heeft geantwoord
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Toon meer
Bedrijf heeft geantwoord
For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Contactgegevens
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Verenigd Koninkrijk
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,7
Uitstekend
300 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Everything acc to plan
23 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent communication
Excellent communication - prompt response and delivery - really good music product
10 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
The CD i wanted was BLACK WHISKY BLUES
The CD i wanted was BLACK WHISKY BLUES. DARK COUNTRY SUNG BY MICHAEL BENNTT'S
18 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
If you can please contact us directly regarding your order (provide your Order Id), then we will be able to help and resolve any issues you may have with your order.
Fantastic service
Kept informed of delivery times and arrived well packaged. Very pleased with service
12 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
A hard to find record in stock
A hard to find record in stock, but these guys had it so arrived in perfect timing as a gift. Fast postage as well and excellent packaging greatly appreciated.
10 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Not the good service I had been expecting.
I am confused. If their customer service is so good why has nobody got back to me. In retail a day is too long and its been two now since I reported a scratch on the LP I bought. No response. I tried calling but got an answerphone; I left a message. No response. If this is good service I'd hate to see poor service.
11 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Hi Mike, apologies for the delay in responding to your messages, no excuses as we are currently migrating over to a new customer service dashboard which will be completed next week and we are a little behind with our replies. Please check your e-mails as we have sent you a returns authorisation.
Great experience!
Always nervous about pre-orders, but this one arrived on time and well-packaged. Great experience and looking forward to future purchases.
6 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Vinyl arrived safely and well packaged
Vinyl arrived safely and well packaged. Good selection of Vinyl available online for the genre of music I was looking for. A gift for my husband and he was very happy.
12 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Related to previous opinion about PROPER MUSIC
Related to previous opinion about Propermusic.
They have answered and refund de cost, with professionalism.
It's a shame how difficult it is to acquire interesting items from such a well-stocked store as this one, with a wide range of products, from Spain.
12 februari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to update your feedback accordingly, which is greatly appreciated it and we're pleased that we are able to resolve your issue, we look forward to serving you again very soon.
Quick delivery with excellent…
Quick delivery with excellent packaging. Double boxed in my case due to ordering multiple titles. Nothing to complain about at all. Weekly release emails are informative and prices competitive. Shipping costs prevent many purchases. Perhaps free shipping can be introduced over a certain amount (as some competitors do).
31 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.Thank you for the feedback on shipping as we try to keep all shipping rates as low as we possibly can but courier and postage fees rise significantly ever year and have now almost doubled from just a few years ago. We have also moved to Tracked Services only for UK orders to help speed up the delivery time.
Easy order process
Easy order process. Item arrived in perfect condition, well packaged and in good time.
29 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent!
Overall, it's the best experience purchasing the merchandise!
26 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
Great value box set in the sale
Great value box set in the sale. Despatched same day I ordered and arrived next day in mint condition. Thanks
29 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
Perfect
Great service, low prices and quick delivery. Perfect.
15 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Fantastic service
Fantastic service. Ordered Monday morning and received next day in perfect condition. Ian Hunter box set at a bargain price.
Very pleased.
Thank you.
20 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Very niche album on CD delivered within…
Very niche album on CD delivered within 2 days.
23 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Good service all round
12 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service, great price.
Very competitive pricing, easy to order and near immediate delivery, within two days.
The box set itself is brilliantly compiled and presented.
16 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Easy to order arrived on time
13 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Top Class Service
Excellent communication, Box Set arrived superbly packed and in great condition.
Very fast delivery.
Top service. Can't be beat. Recommended.
14 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
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