The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.
Bedrijf heeft geantwoord
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Toon meer
Bedrijf heeft geantwoord
For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Contactgegevens
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Verenigd Koninkrijk
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,7
Uitstekend
300 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfect retro CD
Perfect retro CD. The price was very decent. It was also very promptly despatched and delivered.
21 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Swift delivery
Swift delivery. Well packaged. Good communication.
16 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
What a difference it makes when it's done right
After a very poor recent experience with a similar purchase through a different retailer, what a difference it makes when it's done right. Quick and clear communication right from when I ordered. Then the item was posted the next morning, with full tracking and actually (with notification) arrived a day earlier than initially expected. The box-set arrived in perfect condition.
21 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Fantastic, quick delivery.
I ordered the Ian Hunter boxset and it arrived with me about three days later. Fantastic. Always have a good time with Propermusic. Never have any problems or complaints with them.
15 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Perfectly packaged Ian Hunter Box set.
Perfectly packaged Ian Hunter Box set.
Great price amazing box of music … Quick delivery - all good!
19 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Shame about the expensive postage charge
I haven't shopped much with "proper music" previously, however I recently found myself placing 2 separate orders in 2 days.
Items purchased were at great prices, all arrived very well packaged, but...
Yes, unfortunately there is a but.
The postage was overpriced, in my opinion, on both occasions.
Apart from that, all else was good.
12 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Hi Stuart, We're very pleased to hear that your goods were delivered safely and quickly and thank you for your feedback. That your delivery experience was very good, is why we use a fully tracked service for Royal Mail and UPS as our courier. The delivery fees that we charge reflect the level of service and providers that we use, especially for high value items and multiple unit orders like your orders were. We're sure you will find our pricing and delivery fees are very fair and competitive when compared with others. We hope that explains our delivery fees and we look forward to serving you again very soon.
All round good experience
Fair prices, good communication and super-speedy delivery. A pleasure to order from.
12 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service
Great service, great prices & quick delivery - Thank you.
6 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Bought Heart Live at The Royal Albert…
Bought Heart Live at The Royal Albert Hall on coloured double vinyl as a gift for my wife. Amazing album and even more amazing service from Propermusic.com. A great price and delivered quick sticks too! 😍
8 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Fantastic safe packing of a beautiful…
Fantastic safe packing of a beautiful box set. The limited edition box set is the best I have seen, so very happy with the item and shipping.
8 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Second time I’ve ordered from Proper…
Second time I’ve ordered from Proper Music. They have an excellent catalogue of music, wide-ranging, including some very special re-issues and all keenly priced. Delivery is tracked and reasonably swift. Packing is very good. I am very very satisfied and will be ordering again before too long.
2 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent selection with great prices…
Excellent selection with great prices and fast delivery
7 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Prompt delivery and great service.
15 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Quick service
The box set arrived in fine condition, my only quibble is that I asked for it to be sent after New Year’s Day as I would be away but it arrived before Christmas. Fortunately it was there on my return so no problems.
3 januari 2026
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Apologies for the early dispatch and pleased the parcel was delivered OK.
No problems
No problems, box set arrived ahead of estimated time.
29 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Order despatched quickly and well…
Order despatched quickly and well packaged to ensure the safety of an expensive boxed set. Recommended.
24 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service.
23 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Website easy to navigate
Easy to navigate website, find what I wanted and place an order. Item despatched and received surprisingly quickly despite it being the pre-Christmas period. Would definitely use again
17 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Very prompt delivery (especially at…
Very prompt delivery (especially at Christmas)
It was a last minute present for my wife and arrived well in time before we travelled away for Christmas.
Parcel well packaged to protect the bumps along the way!
It would be nice however to have a tracking number to monitor delivery
16 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Please select a tracked service when placing nay orders. ALL orders shipped to a UK address are now tracked by default.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.