The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.
Bedrijf heeft geantwoord
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Toon meer
Bedrijf heeft geantwoord
For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Contactgegevens
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Verenigd Koninkrijk
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,7
Uitstekend
300 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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As expected
As expected: easy to place the order, reasonable waiting time for a delivery
15 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
The best of modern music together with…
The best of modern music together with the best of traditional folk. Super site for the discerning music lover. All items safely packed and delivered.
20 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
PERFECT!
The order was promptly delivered on time and as promised. Perfect!
18 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Good service from Proper
My previous order had not gone well but I decided to give Proper Music another chance and I’m pleased that I did. The order for 3 items was processed quickly and delivered in full before Xmas which was good.
They are now reinstated to my list of suppliers.
20 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Speedy delivery- brilliant music!
Speedy delivery, right on my doorstep- brilliant music!
16 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Everything arrived on time
Everything arrived on time, well packaged...a perfect service.
17 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Happy customer
Was so pleased to find the music from the Shetland series on CD. It arrived in good time too!
17 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent service yet again
Excellent service yet again. Reliable, well packed LPs and quickly delivered.
15 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Brilliant on all counts.
Fantastic CD that wasn’t available most places, at the best price, sent out within a day or two. Very happy.
18 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
everything was perfect
15 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Quick and easy
Alert to imminent release. Opportunity to pre-order. Simple to use. Prompt delivery (3 days from release).
4 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Antwoord van Propermusic.com
Dear Sir/madam, We're sorry to hear about your poor experience with our customer service dept and sincerely apologise for any delays in responding. We always endeavour to reply to all enquiries as quickly as possible and we have clearly failed in this instance. Please contact our service desk if you require any further assistance and I will ensure we reply promptly.
Great service and experience for CD
CD arrived ahead of schedule. Securely packaged. Great price and now enjoying a much sought after CD to add to my collection! Would definitely recommend this seller/ shop.
12 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
The CD delivered as promised!
The CD I wanted was dispatched to me quickly and efficiently and at a good price!
11 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Packaged perfect condition in its…
Packaged perfect condition in its plastic sleeve, with care. This is a present so don’t know how it sounds. But very happy with process . Thankyou
1 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Quick delivery and no problems
Quick delivery and no problems. That’s what I call quality service,
Many thanks
10 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Always very quick
Always very quick, albums are in good quality.
3 december 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
One month and waiting. No CD, no info
I ordered a CD on the 13th November and have emailed the company twice: no contact from them and no tracking information.
13 november 2025
Review zonder uitnodiging
Antwoord van Propermusic.com
Dear Richard, We're sorry to hear about the delay with your order and the poor experience with our customer service dept and sincerely apologise for any delays in responding. We always endeavour to reply to all enquiries as quickly as possible and we have clearly failed in this instance. Please contact our service desk if you require any further assistance and I will ensure we reply promptly.
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