PropertyLoop Reviews 

155
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Absolutely terrible service. Their customer service is slow, they made many omissions with our draft contract which took 2 months to edit despite constant contact about the clear things that needed ch... Toon meer

Beoordeeld met 5 van de 5 sterren

Switched from another agent after constant problems. PropertyLoop secured corporate tenants from Google for my flat and got me £250 more a month than I was previously earning! Transparent fees too—no... Toon meer

Beoordeeld met 5 van de 5 sterren

Rai has been so helpful over the past month with finding a new tenant for our property. We have had constant contact about what is currently happening and what will happen next. Any concerns with cont... Toon meer

Beoordeeld met 5 van de 5 sterren

I had some competing work things which meant I was really late trying to find a new place with only a few weeks left! I saw the advert on Rightmove and Jaeda Gascoyne called me so quickly and arranged... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. ook in
  3. Eigendomsbeheerder
  4. Huurwoningen
  5. Makelaardij
  6. Online marktplaats
  7. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

PropertyLoop is redefining the way real estate works in the UK. Our mission is simple: to make buying, selling, renting, and letting properties easier and more rewarding for everyone. We connect you with the best local estate agents who know your area inside out, ensuring you get expert advice and exceptional service every step of the way. Whether you’re a landlord looking for corporate tenants, a seller wanting maximum exposure, or a buyer searching for the perfect home, PropertyLoop delivers faster results with transparency and trust at the core. With cutting-edge technology, a nationwide network of trusted agents, and a commitment to excellence, PropertyLoop makes real estate simple, efficient, and stress-free.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

155 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(155)

44 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Extremely please me with the service…

Extremely please me with the service from Rai Raihan.
Got the property we liked the most and made the paperwork extremely smooth and he was very accommodating too.

Do reach out to Rainfor your property search.

16 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rai Raihan

I recently worked with Rai Raihan as my rental property agent and I couldn't be happier with the results. He was extremely professional and efficient in helping me find the good deal for for my needs.

One of the things I appreciated most about Rai was his ability to listen to my requirements and preferences, and use that information to narrow down the search and present me with only the most relevant options. He was also very responsive and always available to answer my questions or concerns.

In the end, Rai was able to secure me a great rental property at a fair price, and I would highly recommend him to anyone in need of a property agent. His expertise and dedication to customer service truly sets him apart.

2 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Matt Mould is useless - beware of him

As a tenant, I recently started renting a property advertised as pet friendly. However, upon moving in I discovered the communal garden is not pet friendly, despite there being no signs indicating it as such, and the agent confirming it was pet friendly. I have a service dog so it is very important to me to rent a pet friendly property. I have tried calling on 4 separate occasions to explain the situation, and was told I would receive a call back, and never did. I then e-mailed and was told I would receive a response by the end of the day - which I haven't. Almost 2 weeks later and I've received a response they are offering me a generous offer of only 50% of my deposit back when moving out early, due to their error!

14 december 2022
Review zonder uitnodiging
Logo PropertyLoop

Antwoord van PropertyLoop

Hi Xela,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and any frustration it has caused.

We are unclear about some of the points you’ve raised and would appreciate more details to better understand the situation. For example, the individual you mentioned, Matt Mould, is not a member of our team, which has caused some confusion on our end.

Regarding the deposit and the concerns you raised about the property, our processes are always aligned with tenancy laws to ensure fairness for all parties. If you believe there has been an error or miscommunication, please don’t hesitate to contact us at info@propertyloop.co.uk. We’d be happy to investigate the matter further to ensure it’s resolved appropriately.

We value your feedback and are committed to ensuring every tenant’s experience meets the high standards we strive for.

Kind regards,
The PropertyLoop Team

Beoordeeld met 5 van de 5 sterren

It was very smooth, easy and fast.

I got a call from Andrew (Seemungal) if I have property to rent, even I was not ready to make a decision on this, within an hour we met, on the same day he arranged 3 viewings and within 3 days I got a very good tenant!
It was very smooth, easy and fast.

Thank you Andrew for your professionalism and for your very friendly approach,

30 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Elizabeth was absolutely great and had…

Elizabeth was absolutely great and had helped us through finding and onboarding the tenants.

Tenancy team - It was all downhill when we had to deal with the tenancy team. They have been absolutely unprofessional and unwilling to help during tenancy renewal.

1. Tenancy team did not want to take any responsibility in reaching out to tenants during the renewal, let alone being proactive.

2. They kept asking for electricity safety certificate in spite of it being uploaded to the portal months and months ago. They did not even bother to check even after I told them that it is on their portal and kept asking for it.

3. Tenancy team failed to transfer the rent and kept saying that tenants have not signed the agreement even though tenant had signed the agreement 5 days ago and rent was paid into their account 4 days ago. Rent is overdue by 5 days and it is us who are chasing instead of the tenancy team!

4. Not only there has been no proactive action on their side but also we had to chase at least a few times before they would respond with bare minimum information. They would not even sign the emails with the name / contact details so you don't even know who you are dealing with, which is basic email etiquette.

8 juli 2022
Review zonder uitnodiging
Logo PropertyLoop

Antwoord van PropertyLoop

Hi Aditya,

Thank you for taking the time to share your feedback. While we’re glad to hear that Elizabeth provided great support during the initial stages, we’re sorry to hear about the concerns you’ve raised regarding the tenancy renewal process.

The issues you’ve described don’t reflect how we operate or the standards we aim to uphold. For example:
1. Tenant Communication: Our tenancy team is responsible for proactively managing renewals and engaging with tenants. If this wasn’t your experience, it would be helpful to have more details so we can investigate further.
2. Electrical Safety Certificate: It is unusual for us to repeatedly request documentation already uploaded to the portal. If this occurred, we’d like to review the specific case to understand what may have gone wrong.
3. Rent Transfer: Rent transfers are processed promptly once agreements are signed and payments are received. The situation you’ve described seems inconsistent with our processes, so we’d appreciate further information to investigate this thoroughly.
4. Email Communication: Clear and professional communication is a priority for us. If you have examples where this wasn’t upheld, we’d like to address them directly.

Please share any additional information or documentation with us at info@propertyloop.co.uk, and we will ensure your concerns are looked into comprehensively. Your feedback is important to us, and we are committed to improving wherever necessary.

Kind regards,
The PropertyLoop Team

Beoordeeld met 5 van de 5 sterren

Responsive and Proactive!

I have moved few of my central London properties to propertyloop, all are rented out within a week. The staff here is much more responsive and proactive than the traditional agencies i am using. Highly recommend.

23 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing!!!!

We are first time landlords and used property loop as our tenant finding agency.

We had been with another agency before we went with property loop, that only managed to organise 2 viewings in 4 weeks. Getting very frustrated, we decided to switch to property loop as it was recommended by a friend.

This was the best decision we ever made. They found us an amazing tenant, after being on the market for only 9 hours! 3 days later the referencing was done and the tenancy agreement was drawn up.

The process was lightning fast and unbelievably seamless. All throughout we had daily updates. Everyone we interact with are incredible and respond in less than half an hour!

1 juli 2021
Review zonder uitnodiging

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