We needed two drywall cover plates very quickly for shipment across the country so they could be installed on a tight schedule. Martin listened to and understood our needs and took the necessary actio... Toon meer
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Lees wat reviewers zeggen
The application and measurement instructions are very detailed and minimize the risk of making a mistake in the order. Fulfilment was very fast. The item was made and packed with great care. The pan... Toon meer
The salesman was very knowledgeable, there was not surprises during installation. The phone and email follow-up on details was excellent. The installers were on time, did the job in 3 hours, everyth... Toon meer
After placing my order, it arrived very quickly and was correctly custom made. It was packaged superbly. I would like to see a button added to the product page that specifically says "custom order?... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are committed to excellent customer service and quality products and are looking forward to quoting your next project. Come talk to us - let us know what you need.
Contactgegevens
P. O. Box 1340, 98258, Lake Stevens, Verenigde Staten
- 702.456.3340
- info@proproductssales.com
- proproductssales.com
4,9
Uitstekend
166 reviews
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Outstanding above and beyond service
Outstanding above and beyond service. Had a special item with unconventional circumstances arise. Pro Products stayed on top of every detail of our order behind the scenes and at every stage, keeping us updated all the way through to a complicated delivery condition. Old school service culture.
4 april 2019
Review zonder uitnodiging
Antwoord van Pro Products Sales
Thank you Carl. Best wishes. Call me when you need anything.
Access panel
I needed a second access panel for a new tub. The recommended handyman charged me $200 for the first, required to meet code. I ordered the second from ProProducts for $60 and installed it myself. Looks just as good!
14 maart 2019
Review zonder uitnodiging
Antwoord van Pro Products Sales
Awesome! Glad you got it done.
What I needed
Product as described, well packed, fast shipping
3 december 2018
Review zonder uitnodiging
Antwoord van Pro Products Sales
Hello Tom, first and foremost thank you for the review. Any review with less than a 5-star rating we always like to follow up and see where we failed. I see that you ordered a custom item that was specially created for you. I can see that you placed your order on 11/22/2018 after 8pm local time. We started processing your order on Friday 11/23/2018. Your was manufactured and ship on Monday, 11/26/2018, which is almost unheard of when it comes to custom-made items to have such a short lead time. Your item was delivered on 11/29/2018. Again, we hope that we can earn your business in the future. Please do let us know where we could have done better. Thank you.
Great all around!
Great customer service! Prompt shipping! Quality products at a great price! What more can I say? Great all around!
3 december 2018
Review zonder uitnodiging
Worked with Martin
Worked with Martin, processed our orders quickly and his follow up was excellent and always kept me up to date on all the shipping. Great job.
16 november 2018
Review zonder uitnodiging
It took 11 days for my order to arrive
It took 11 days for my order to arrive. Credit card was billed the day after I placed the order.
27 september 2018
Review zonder uitnodiging
Antwoord van Pro Products Sales
Hello Thomas Allie. Thank you for your feedback. The product you ordered is imported and was unfortunately not in stock at the time. We did send it out as soon as it arrived, factory direct. We are sorry for any inconvenience this may have caused you.
Martin at Pro Products was informative…
Martin at Pro Products was informative and very patient with all of our questions. He was clear about all details and arranged a good shipping option for us.
The floor access doors that we ordered were very well made and work well. Each one was a little different and they all came matching their drawings. Pro Product Sales paid close attention to all the details and we are very happy with the products.
15 september 2018
Review zonder uitnodiging
Great price
Great price! No problem with the product just as ordered.
6 september 2018
Review zonder uitnodiging
Pro Products does a great job and is…
Pro Products does a great job and is very reliable.
27 augustus 2018
Review zonder uitnodiging
Quality product
Quality product. Will order from this company again.
23 augustus 2018
Review zonder uitnodiging
great service!
20 augustus 2018
Review zonder uitnodiging
Very satisfied with the product and the…
Very satisfied with the product and the prompt delivery. I recommend without hesitation.
8 augustus 2018
Review zonder uitnodiging
I enjoy working with Martin Lerch
I enjoy working with Martin Lerch. He always answers my emails/inquiries almost immediately to ensure my products ship ASAP.
30 juli 2018
Review zonder uitnodiging
Good service - very high shipping fee
Product packaged well and arrived promptly. I got several emails updating the status, including that the product arrived. My only gripe is the outrageously high shipping fee - $27.50 for ground shipment of a $29.95 product.
31 mei 2018
Review zonder uitnodiging
Antwoord van Pro Products Sales
Hello Todd Perry,
Thank you very much for the time to post your feedback. I completely agree with you, shipping has become rather expensive. As a matter of fact, the $27.50 didn't even cover the actual shipping rate, even with our UPS discount applied. I will email you a screenshot of the actual UPS rate (which was for this package $34.98). These are large items and need to ship well protected. I agree that the 31x31x4 box is somewhat overkill. Nevertheless, this is the UPS sanctioned and approved box. Again, my apologies about the shipping sticker shock. We wish that this was something we could do about, but technically we already paid $7.48 to ship this item to you, which is literally all the profit we had in this. Again, sorry about that and hope that this item will finish off your project nicely.
Best wishes,
Martin
Pro Products make the extra effort to earn customer loyalty!!
We have a specialized services company in Honolulu Hawaii and greatly appreciate the Professional and efficient help and great products from Pro Products. Their pricing and product line are excellent, but the service is even better. Thanks Martin and Associates. Devon T. James HI-TEMP-TECH, LLC.
19 mei 2018
Review zonder uitnodiging
very good experience with them
11 mei 2018
Review zonder uitnodiging
An excellent service across the seas...
Martin provided and excellent service looking for ways to help me achieve my goals. Always accessible to respond and follow-up on all my inquiries with a highly professional "win-win" approach.
8 mei 2018
Review zonder uitnodiging
Good service
I received the product quickly and it was exactly what I needed. Yay!
7 mei 2018
Review zonder uitnodiging
I would definitely recommend this…
I would definitely recommend this company, mostly for the outstanding customer service I received....was kept informed on order from beginning to end...very satisfied and will use again
18 april 2018
Review zonder uitnodiging
Quick shipping.
18 april 2018
Review zonder uitnodiging
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