Proxi support actually listened to me when I pointed out an issue with their advertising on Remlinger Auction. Remlinger staff ignored me as I don't think they are quite 'up to speed' but Proxibid sup... Toon meer
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Lees wat reviewers zeggen
It seems when you open a lot number to view and then go back to the catalogue, it has to upload the whole page, not just the item you viewed. I prefer Hibid, as it seems much quicker to view and retu... Toon meer
I am very pleased to say that the Proxibid family takes customers satisfaction seriously and are on top of any questions or concerns you may have. They respond in a timely manner and are eager to reso... Toon meer
I'm really not sure how they do it but I can't recall a time where I even had a problem but I know that every time I had a question about anything, it was Proxibid that answered the question or pointe... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Buy and sell: heavy equipment, farm, commercial trucks, industrial machinery, collector cars, collectibles, coins, firearms and more.
Contactgegevens
South 96th Street 4411, 68127, Omaha, Verenigde Staten
- proxibid.com
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
When I was ready to close my account…
When I was ready to close my account and remove my credit card, they acted Immediately.
I'm really not sure how they do it but…
I'm really not sure how they do it but I can't recall a time where I even had a problem but I know that every time I had a question about anything, it was Proxibid that answered the question or pointed me in the right direction and one would think that "auction people" would all be gruff and greedy but it's nothing like that at all with Proxibid... people actually answer the phone and so far, everyone I have talked to was most helpful and wanted to be sure I understood or had any more questions. People don't get more money for being nice... they are just nice people!
Mark was great providing customer…
Mark was great providing customer service
Fast response and great platform
Fast response and great platform. I have mostly done auctions with Jj Kane through proxy bid and has been smooth experience on all.
Best company out there
Best company out there. They are helpful and listen fix and help out with any issues you may have. Best out there for biding on anything. Awesome people and company.
The tech I chatted with knew exactly…
The tech I chatted with knew exactly what was wrong and corrected the problem instantly.
People are great helping with any…
People are great helping with any problems. Chat is quick and simple to use with experienced people who solve problems quickly.
YOUR CHATBOT UDERSTOOD MY PROBLEM
YOUR CHATBOT UDERSTOOD MY PROBLEM, ANSWERED MY QUESTION, AND SOLVED MY PROBLEM. 0UTSTANDING!
Their website have improve so much…
Their website have improved so much over the years but was never not good. I've bought quite a bit of ammo and guns on there and will continue.
they were really on top of the auction
they were really on top of the auction, had an answer within 1 hour, im amazed,
Had a question about paying for item
Had a question about paying for item. Mark got me the information and contact to resolve problem.
It was a little time consuming
It was a little time consuming, it would make things easier if you could just have a page with our bids with an option to cancel on it.
Auction zip has this option and it works well
YES Would absolutely use this company…
Would absolutely use this company again. Response time was very quick and action was just what I needed! Instructions very clear on how to handle my situation and site easy to navigate!
Aira was a great help was able to…
Aira was a great help was able to correct my mistake and get me on to proxi bid great service
This has to be the worst of all the…
This has to be the worst of all the auction sites I have dealt with. It is the worst users friendly site I have ever dealt with with auctions. I hope these auction sites are making bank because people buying hate this site. Proxibid do better
my main source
I see a lot of bad reviews...I've bought from several Proxibid auctions with no problems.
READ THE RULES!!
I will say though that I do not bid on the auctions that go live.
Watching three auctions now!
I found the perfect engagement ring for…
I found the perfect engagement ring for my woman.
24k retail. I prebid 5k but it wasnt enough to meet the "threshold". At auction it sold for 10k. The ring was listed on proxibid 3 days later. This entire website is just jewelery companies bidding on their own merch and waiting for folks to start a bidding war. Never leave a prebid on this website.
I bid on items through proxibid on Feb…
I bid on items through proxibid on Feb 8th. During the end of the auction I had put in my last bid and was going to win 2 of the auctions when additional time was added to the auctions! Not once but multiple times! I stopped bidding because I don't play that game. I had another 8 auctions that I was going to bid on but didn't because of the other 2 items that they added time to! I have done multiple auctions with other sites and never ever had this happen. Very strange auction behavior. researching the site none of this was mentioned. Plus when I signed up they charged my credit card a $1. And after the auction started they pulled off one of the items I was bidding on because the seller wanted to keep it. I do not recommend proxibid as a buyer nor would I every use them as a seller!
Caveat Emptor
This website is atrocious. when it gets down to the final times you are never able to update bids. It locks out every time. When you try to refresh, no matter what system you are using it takes for ever to reload. The system is poor. I have even been involved in auctions where they had to stop and restart the system. But the customer service is even more pathetic. Do not use them if you don't have to.
Is Proxibid a dinosaur?
I'm not surprised their review rating is 2.8, a dismal indication of an increasing lack of concern and care for the customer experience. A 2.8 rating tells an undeniable story: A lack of concern to remedy flagrant, ongoing problems and a total disregard for providing good customer service. It is a scorching testament to the rot within leadership and company culture.
Thankfully, there is an increasing number of online auction platform alternatives attuned to taking care of their customers.
There is a reason there are no dinosaurs today.
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