The ease and simplicity in understanding the cause of hair loss I've just noticed over the past 6 months. Thought it was illness, but happened really fast. Look forward to great results with this p... Toon meer
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I hate how you keep trying to sell other products beside the Hydralift shampoo. It makes me doubt the product that I just bought. That is just so wrong on so many levels! I pray that the shampoo works... Toon meer
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The presentation was totally too long, but they offered various methods of improving hair and body products, once you got past the presentation, which was approximately one hour. The products were t... Toon meer
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The promo was extensuve. Agree with Concepts, but too much repeat information. Do not use a lot of product on skin. Too many additional promotions. Presentation beautifully laid out. Product offers... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pureance – for a woman with a story. Welcome to clean beauty & wellness crafted to support your skin, body, and confidence through every beautiful transformation! Pureance Empowers Women’s Wellness – At Pureance, we celebrate women’s natural evolution with clean, USDA certified products crafted to nurture balance, confidence, and self-care. Our online store offers easy access to our full range, helping you explore and choose the formulas that fit your lifestyle. While many brands rely on harsh additives, Pureance uses only safe, certified organic ingredients that promote harmony for all skin and hair types, including sensitive ones. With Pureance, you experience clean beauty and wellness delivered to your door.
Contactgegevens
9171 Wilshire Boulevard, Suite 500, PMB #238, 90210, Beverly Hills, Verenigde Staten
- (800) 595-0735
- support@pureance.com
- pureance.com
3,3
Gemiddeld
84 reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Reading all these bad reviews is…
Reading all these bad reviews is scary. I want to cancel my order. I dont need the hassles.
4 maart 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Kathleen,
We’re sorry to hear that the reviews you’ve seen have caused concern, and we completely understand wanting to avoid any potential hassle. Your peace of mind is important to us, and our team is always here to help if you have any questions or need assistance with your order. Please feel free to reach out to our support team so we can look into your request and assist you right away.
Yes itvhas good products I orden before…
Yes itvhas good products I orden before ,and Im a Man so, I have to know what products aré good for me thaks
2 maart 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Jose,
Thank you for your support! We're glad to hear you've had a good experience with our products before. Many of our products are suitable for both men and women. If you'd like, feel free to tell us which product you're interested in, and we'll be happy to help you choose the best option for you.
Ii tried to order buy 3 get 3 free and…
Ii tried to order buy 3 get 3 free and was stuck in a loop pushing me to buy more of this product and when i denied extra products my credit card was denied. I will not try this again. Its a shame they were so pushy for more as i really wanted to try the shampoo. I declined payment when contacted by my credit card
28 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Marilyn,
We're sorry to hear about your experience and appreciate you sharing your feedback. The additional offers shown during checkout are completely optional, and customers can proceed with their original order without selecting extras. In some cases, credit card transactions may be declined due to bank security measures.
If you would still like to try the shampoo, our support team would be happy to assist you with placing the order smoothly. Please feel free to reach out to us for further assistance.
BE AWARE
BE AWARE. They will charge your creditcard USD 77 every month after your buy. They will claim that you joined their club - even if you didn't. Stay away from this company.
27 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Larsen,
We’re very sorry to hear about your experience. We take concerns about billing seriously. All subscriptions are optional, and customers are only enrolled when they explicitly choose to join. If you believe there’s been an error or unauthorized charge, please contact our support team immediately so we can investigate and resolve it promptly. Your feedback helps us improve transparency and the ordering experience for everyone.
Hair Information was timely and useful
Hair Information was timely and useful.
I already have a lot of the other excellent additional offers, so I passed the offers but looked good.
24 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Eva,
Thank you for your feedback! We’re glad to hear that the hair information was timely and useful. It’s great to know that you’re already enjoying some of our other products, and we appreciate you taking the time to check out the additional offers. Your comments mean a lot, and we hope you continue to find value in everything we provide.
There is always something new and…
There is always something new and different that is good for you
I wish I could afford them all.
The reason I have a different shipping is that we are in the middle of a move.
Thank you for your time!!!
25 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Cheryl,
Thank you so much for your kind message. We truly appreciate your interest in our products, and we understand that it’s not always possible to try everything — choosing what works best for your needs and budget is what matters most. Thank you as well for letting us know about your different shipping address; we hope your move goes smoothly. If you ever need help with your orders or have questions, we’re always here for you.
Good skin products
I use Cellular restore serum and Even Glow on my skin, it helps a bit but the dark spots doesn't disapear yet.
That is why I want to try another product now.
My face changed a bit and I think that it works.
18 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi RF,
Thank you for sharing your experience! We’re glad to hear that Cellular Restore Serum and Even Glow are helping improve your skin, even if the dark spots haven’t fully disappeared yet. Everyone’s skin responds differently, and it’s great to hear you’ve noticed positive changes. We’re excited for you to try another product and continue your skincare journey — your feedback means a lot to us!
Antwoord van Pureance
Hi Vangie,
Thank you for your comment! We understand it can be hard to know what to expect. The video is meant to provide clear and accurate information about the product. We hope it helps, and we’re here if you have any questions or need more details.
EXPLANATIONS WERE CLEAR AND…
EXPLANATIONS WERE CLEAR AND UNDERSTANDABLE
13 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Glenna,
Thank you so much for your wonderful 5-star review! We’re truly glad to hear that you found our explanations clear and easy to understand. We work hard to present information in a way that’s straightforward, transparent, and helpful so you can feel confident in your decisions.
Your feedback means a lot to our team, and we’re grateful you took the time to share your experience. If you ever have more questions or need further assistance, we’re always here to help.
Thank you again for your trust and support!
This order keeps going on and on
This order keeps going on and on. To sell other products. I just want to try the hair product to see first I, if I feel and see the progress.
I gets confused when trying to get my order through.
12 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Debra,
Thank you for sharing your feedback with us. We’re sorry to hear that the ordering process felt long and confusing, especially when you simply wanted to try the hair product first. The additional offers are completely optional, but we understand how they can make the process feel overwhelming. We appreciate you bringing this to our attention and will use your comments to help improve the checkout experience. If you need any assistance with your order, we’re here to help.
charged a fraudulent charge on my pay…
charged a fraudulent charge on my pay pal account, had to cancel credit card and account
9 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Marie,
We’re very sorry to hear about this experience. Please know that we take any reports of unauthorized charges seriously. We encourage you to reach out to our customer service team directly so we can investigate this matter and resolve it as quickly as possible. Your security and satisfaction are very important to us.
I’m very interested in the shampoo
I’m very interested in the shampoo, to see if it works as well as advertised. If it doesn’t, I’ll return it. But, I didn’t like being dragged through more ads for items I didn’t want. I couldn’t complete my shampoo order without going through at least 5 more lengthy ads. I really hope this shampoo does what is advertised.
9 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Dear Lynn,
Thank you so much for your honest feedback and for giving our shampoo a try — we truly appreciate it.
I completely understand how frustrating it can be to go through multiple offers when you’re just trying to place your order. That’s not the kind of experience we want you to have, and we’re really sorry for the inconvenience.
We’re excited for you to try the shampoo and sincerely hope you love the results. If you need anything at all — whether it’s tips, questions, or support with a return — we’re here for you.
Dr. is working to help with a most physical problem of our mental health . So im one whom needs help with thin baby fine itty bitty hair that is now 68 yrs.old and breaks off at neck level
So going to try this as a last try as im old anyway and live on exstream tight living budget . Maybe even get a smile from the shampoo results.
8 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Linda,
Thank you for sharing your experience and your honest thoughts. We truly understand how challenging it can be to manage thinning hair, especially later in life, and we’re glad you’re giving our product a try. Many of our customers have seen encouraging results over time, even with fine, fragile hair like yours.
We hope you enjoy the experience—and maybe even get that little smile you mentioned from seeing some positive changes! Please don’t hesitate to reach out if you have any questions while using it.
Very informative and educational.
Very informative and educational.
Would probably return and order more products at a later date.
4 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Dear Rose,
Thank you for taking the time to share your feedback. We’re glad to hear from you and always strive to provide the best experience possible.
If there’s anything we can do to improve, we’d love to hear your thoughts! Your insights help us grow, and our Customer Support team is available 24/7 to assist you with any concerns or suggestions you may have.
We appreciate your support and look forward to making your experience even better!
I was change $77 and when I emailed them they said they didn't
I didn't like it so I email them and they changed me $77 they said they didn't. And it is so oil do not buy it
3 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Dear Pam,
We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to improve.
If there’s anything we can do to make things right, please don’t hesitate to reach out. Our Customer Support team is available 24/7 at (800) 595-0735, and we’d be happy to discuss your concerns and work toward a better resolution.
Thank you for sharing your thoughts—we’re committed to improving and providing a better experience for you in the future.
Even Glow Review & subscription dislike.
I did not realize I agreed to a subscription of the Wellness Bundle, which started as I thought I was only ordering the Pureance Even Glow product, with discount for 2 bottles. The Even Glow product is suppose to reduce dark spots, and after 2 full months of religious applications, I have noticed no change at all with my dark spots.(the Even Glow & the Wellness bundle cost $300...so that's enough money down the drain.) My main concern was receiving another box of the 4 bottles in the Wellness Bundle...I called and am returning all those bottles...no interest in trying those supplements. At least I'll get that $72 back...I hope, & have that subscription stopped.Since I own 2 full bottles of Even Glow, I'll keep trying , in hopes of something working. The Customer Service person was very helpful in explaining the return process.
2 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Fosdick,
Thank you for your honesty, and we apologize for the confusion regarding the Wellness Bundle subscription. We’re glad our customer service team could assist with returning the items and stopping the subscription. We hope that continued use of the Even Glow product provides the benefits you’re hoping for, and your feedback is very valuable in helping us make our processes clearer for future customers.
Pureance Hydrolift
Very clear instructions and easy shopping experience.
1 februari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Libby,
Thank you so much for your kind feedback! We’re glad to hear the instructions were clear and that you had an easy shopping experience.
If you need any assistance in the future or have questions about your order, please don’t hesitate to reach out. We’re always happy to help.
I have used the pureance oil and didn't…
I have used the pureance oil and didn't notice a difference in my skin at all. Waste of my money! I made my own carrot and vitamin C oil which makes a big difference in my skin. Save your money ladies , it doesn't worth the money.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Pureance
Hi Pandolph,
Thank you for taking the time to share your honest feedback. We’re sorry to hear that the Pureance oil did not meet your expectations or provide the results you were hoping for. We understand that skincare can be highly individual, and what works well for one person may not work the same for another. We truly appreciate you giving our product a try, and your feedback is valuable to us as we continue to evaluate and improve our offerings. If you have any questions or would like to discuss your experience further, our support team is always happy to assist.
Hoping and praying that this will…
Hoping and praying that this will really work. Thank you
29 januari 2026
Review zonder uitnodiging
Antwoord van Pureance
Hi Linda,
Thank you for sharing that with us. We truly hope the product brings you the support and results you’re looking for. Please remember that everyone’s experience can be different, and we recommend using it consistently as directed to give it time to work.
If you have any questions along the way or need assistance, we’re always here to help. Wishing you the very best.
The online presentation of the…
The online presentation of the Hydralift shampoo looked so convincing and wonderful. After having been stung badly by another online company, I decided this time to read the reviews. I see that this online company is like all the rest. They will say anything, dramatize anything to get your money. Customer service is the first thing to go. Offshore people you can barely understand end up wasting one's time. Customer service is everything, I've learned. If returning something you don't like and getting a refund takes an act of congress, then I want no part of it.
28 januari 2026
Review zonder uitnodiging
Antwoord van Pureance
Dear Lita,
We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to improve.
If there’s anything we can do to make things right, please don’t hesitate to reach out. Our Customer Support team is available 24/7 at (888) 558-9836, and we’d be happy to discuss your concerns and work toward a better resolution.
Thank you for sharing your thoughts—we’re committed to improving and providing a better experience for you in the future.
Sincerely,
Liam S.
Customer Support Agent
support@purehealthresearch.com (mailto:support@purehealthresearch.com)
24/7 US (888) 558-9836; Outside US (863) 301-4007
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