Purecut Reviews 

I ordered a titanium cutting board from this company. It actually did arrive, and it seems like a decent product. But buyer beware! They sign you up for a bogus subscription that charges you every month and provides no benefit! A month after I bought the cutting board I got charged $29.29 on my credit card for this bogus subscription. You can go to their website and cancel it, but they won't refund your money. They are crooks! Avoid this scam!

Absolute scam. The cutting boards were garbage and 6 weeks later I still cannot get in touch with anyone to return them. No one answers messages, emails, or the phone.

As everyone else said, they sneakily enroll you into a $29 month subscription….(for what I have no idea)…and it’s very hard to cancel. It’s hidden in an email.

Absolutely shambolic business, these guys sign you up for an unwanted ongoing monthly subscription with every single purchase. I've ended up with two seperate additional £22 charges for two memberships I didn't ask for or even know I was signed up for. Scammers of the highest order, avoid doing business with this company at all costs. I'll be reporting them to trading standards and disputing the charges with my bank and MasterCard.

SCAMMERS…
Their bullshit “subscription” scam that I never agreed to is apparently just how they do business. $90 later, I was able to get it cancelled but of course no REFUND.

Despicable company. The only reason that they get 1-star is ZERO stars isn’t an option.

If I could give zero stars, I would. I bought three cutting boards and regret it immediately. The edges are sharp and feel unsafe to use. The company claims these boards won’t damage your knives—but metal on metal? That’s hard to believe.

To make matters worse, I’ve been charged $45 for the past two months for a “subscription” I never signed up for. I didn’t authorize any recurring payments, and there’s been no explanation.

I’ve tried calling multiple times—no one ever answers. They take my phone number and email, but I’ve never heard back. Terrible product, worse customer service.

If I could rate zero I would. The marketing looks great but I didn’t believe the poor quality of the packaging and product when it arrived. Beaten up broken plain white box and plastic wrapping on the boards, nothing like I was expecting. No way I was using this to prepare food. Also when you look into it funnily enough these boards can’t be chopped on unless you’re happy with tiny bits of metal from your knives going into the food. A total waste of money and straight in the bin. Then to add insult to injury they took £22 every month since the purchase, claiming there is some subscription they sign you up for (without telling you at the time I might add). I will be following up with my credit card company to get this back. Don’t touch these guys with a barge pole!

Random charge of 41CAD. I was wondering how the company make their money since this is a one time purchase. I understand now. I'm cancelling my CC.

It's mostly a scam. They make it look like you're getting a "free" lifetime warranty thrown in, but buried somewhere in the small print is that this is recurring monthly fee and the "free" offer is for one month.

Add to this that the actual product is rubbish; arrived bent and despite the claims blunts knives VERY quickly. In short, just avoid. I fell for it without reading he reviews, hopefully this will save someone else from also falling for it.

On August 5, 2025, I purchased what I believed was a one-time cutting board from PureCut after seeing an Instagram ad. At checkout, there was no clear disclosure of any subscription or ongoing membership. Only after being charged unexpected recurring fees did I realize the company had enrolled me in a subscription I never agreed to.

Attempts to cancel and request a refund were met with confusing policies and poor customer support. PureCut’s practices are deceptive, preying on consumers who think they are making a simple purchase.

Key Issues:

No clear disclosure of subscription at checkout.

Recurring charges without consent.

Difficult cancellation process and lack of accountability.

Aggressive Instagram advertising targeting unsuspecting buyers.

Recommendation:

Avoid PureCut. If you’ve been affected, file complaints with the FTC, your state attorney general, and report the misleading ads on Instagram. Companies like this should not be allowed to profit from deceptive subscription traps.

The titanium chopping board I received was pretty good and fairly priced I think. It does scratch a bit, but cleans easily and my knives aren't getting noticeably blunter using it. However, they automatically sign you up to Pure Cut Collective subscription. I don't remember choosing when I bought the board, and no email from the company mentions this hidden subscription. 3 months later and they have taken a total of £66 from bank account. I've managed to cancel future payments with my bank, but I think I'm going to struggle getting my £66 back.

I got the cutting board. It's fine. Two months after, though, I got a charge for an expanded package of perks. They cancelled the ongoing "subscription" when I noticed the charge, but said that they couldn't refund the $29.99 that I'd already been charged.

Scammers who sign you up for a $30 a month subscription with any purchase, for which you get nothing.

It's going to take a trip to the bank to sort this out as they've been charging me for 3 months without me noticing 😕

The product seems top be ok, but they have overbilled me and continue to bill me an additionla mount each month. I have tried to reach them via the phone number they provide but always get a message that there are no service reps available. At this time i can only assume they are scammers that provide a product and make their money with false billing
dennis 9/5/25

Same as others. They do not disclose anywhere in the purchasing process that you’re required to sign up for a $29 USD monthly subscription hoping that you don’t check your bank statements while they continually take your money.

It’s a scam. The board is average but the main issue is the automatic enrolment into a reoccurring charge on your account. Do not buy, it’s a scam!

I successfully canceled the PureCut subscription. Here is how:
To cancel your PureCut Collective membership, send an email to: support at purecut dot co. ( the guidelines do not allow email adresses so you will need to substitute @ and . for the words at and dot)
Include in your email your order number and the email address you used for the purchase.

The following day I received an email confirming the subscription was canceled.
FYI - the benefits of the subscription are primarily a 50% reduction in price of future orders.

I just noticed on the 9/3/25 that purecut placed in my cart a $29.00 per month subscription to their website when I order a cutting board back in May. I saw the charge for the cutting board in my June Statement. $45.00 for the purchase.In July things were busy and I didn't pay real close attention to my credit card statement. But there was a charge of $29.00 payable to purecut. Aug was busy so I missed the the $29.00 charge payable to purecut. I went to the purecut website. I see they have already charged me a third time for $29.00. I didn't order any subscription. So, I went back to when I placed my original order for the cutting board, and there it was. They place the subscription in your cart automatically, place a line through the $29.00 charge and so it appears their is no charge. It is very deceptive. So deceptive I wonder if it is teetering on criminal deception. Theft by swindle. I will never buy another product from this company no matter how good the product is. Trickery is not good business.

Tried to charge me a recurring subscription for their product - WHY?

Scam. Product is ok I suppose but not groundbreaking.

Disputed the 41$ charge the first time I saw it and shut down my credit card. Bad business.

We bought two cutting boards earlier this year and just got hit with a random $29 per month subscription fee that we never agreed on. Our credit card company says it was buried in the fine print. $29 for what exactly??? We didn't receive any cutting boards...

We have reported them to the FTC and the state attorney general's office.

I like the boards for cutting but the edges are rough. The food containers are lightweight and have a good seal.

Customer service was slow but ok. The problem is you are AUTOMATICALLY signed up for their MEMBERSHIP club which is quite expensive. I had an unexpected charge on my card, had no idea I had joined some club and they cancelled the membership when I asked for clarification of the charge. I'm contacting my cc company to ensure that pure cut can't process anymore charges. For that alone, I do not recommend.