This company is a scam. I purchased cutting boards in October of 2025 and then discovered that they started charging my card a monthly subscription starting in February 2026. I did not sign up for any... Toon meer
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SCAM! We got a “pure titanium” cutting board that is obviously stainless steel. To verify my suspicions, I got out the good ol’ precision calipers, the .1mm magnified ruler and the milligram scale and... Toon meer
another victim of the “pure cut collective,” their subscription membership that they secretly sign you up for. cleverly named without any red flag words like membership or subscription so even if you... Toon meer
I purchased a pair of Roll Sharp knife sharpeners, back in May. On receipt, I successfully sharpened one knife and almost completed the second, when I noticed the sharpener was less effective. On ins... Toon meer
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Would Give Zero Stars if Allowed
Buying the cutting boards, which are fine at best, should not enroll you into a monthly subscription. I just noticed I have been charged $29.99 for the last three months, and I get nothing for that subscription. This is a scam to grab money after a sale. DO NOT BUY.
Do not buy. Scam company
Just like so many others I have just realised that this is a scam company. They are taking £22 from my credit card every month. Card issuer is supporting and hopefully will refund but DO NOT BUY THESE. Boards are tiny and no way worth what I paid for them.
I would not put any star if I had the…
I would not put any star if I had the choice. I bought the cutting board in May and they subsequently took £66 out of my account!!!! £22 per month for a subscription that was not aware of!
Pure Cut? Pure Crap more like…
I gave one star because the app will not permit zero. I ordered two boards and they took nearly four weeks to arrive. From Australia, I discovered later. The repeated emails to see where my order was were simply ignored. When they finally arrived one of them was defective with gouges along one edge and indentations from one side to the other. I contacted Pure Cut. It took them almost a fortnight to reply in mealy-mouthed language saying they were really sorry and they would get right on it etc. Lies. Repeated emails drew similar responses. Eventually the replacement came. It was so bowed that it rocked on the work surface. More emails from me in an increasingly exasperated tone. Virtually no replies from Oz. I finally asked for a refund which prompted an almost immediate response, which said that they didn’t do refunds or return labels. I could have thirty percent of what I’d paid as store credit which I didn’t want by this time. I’m currently pursuing the dispute through my bank.
Not only but also… as others have observed, they con you into taking out a £22 per month subscription. My bank has helped me to cancel this subscription and refunded me the three payments I made.
Avoid these Aussie ratbags like the plague. Crappy products, crappy customer service, and crappy everything else. Worst service ever.
Rare for me to say Avoid!
The boards themselves already have witness marks on from my what were once very sharp knives (so they do mark and they do dull blades!) yes they’re easy clean and the rest of it but they took absolutely ages to arrive from the USA but worse than that somehow I’ve managed to be signed up to a “Collective” subscription at the price of £23 which I didn’t want certainly not as a paid for subscription and has somehow been added and I’ve just been billed for! Their refunds and cancellations small print says no refunds for “collective subscriptions”! I will of course be taking this up directly with the company direct but also if they carry through with my CC company.
In short based on my experience save your best expensive sharp knives and use wooden boards, they’ve overhyped the product and undelivered as well as applying an almost scam subscription by either confusion (making out it’s a marketing newsletter) or auto adding it to the order without the buyer (me) being aware!
Avoid.
it's a scam company
it's a scam company. I purchased a titanium chopping board and never realised they put a monthly standing payment for a 'subscription" of £23. I needed one chopping board and by the time I realised they took 5 payments out of account. Steer well clear!
Zero stars cause it's a scam
Zero stars cause it's a scam. They sign you up for a membership without your consent and take $50 from your account monthly. Don't do it
They have been charging my credit card…
They have been charging my credit card for a recurring charge. Filed a fraud report and changed my credit card. Paid for the product and yet they keep charging for a product I never ordered. Unable to reach a human to speak with. Definitely a scam.
Do not buy!
Do not buy!! This is a scam to get your credit card number. In the fine print it says they sign you up for a recurring monthly charge. Of course I didn’t see this until my credit card was being charged. Do not buy. This is a scam.
Terrible customer service
I purchased 3 boards from Purecut. When I received them they were all poorly finished at the edges. One in particular has jagged edges and could cut tiny fingers and would definitely scratch my work surface. I sent photos but despite one being damaged I was told I had to return them to Australia at my cost. Terrible customer service. I haven’t used them and 2 are still in their original packaging.
Scam
Scam, goods never sent and they now charged me an additional £23 for absolutely nothing. I’m disputing with my bank and with them. Awful company it needs to be taken down really as it’s pure scam.
The cutting board is not the best…
The cutting board is not the best quality. It was not as durable as advertised. You are also billed for a monthly subscription which is not clear when purchasing the cutting board. The subscription serves no purpose.
Got subscribed to a monthly charge
Got subscribed to a monthly charge. The board is not bad. It's not magnetic so it can't be just stainless steel.
I ordered the cutting board and utensils and poor quality
I ordered the cutting board and utensils. The cutting board seems to be fine (haven't used it yet) but the utensils are CHEAP. The metal is too thin and all of the utensil handles had dents in them. It may be cosmetic but for the price, I expected much higher quality. I didn't have an issue with being hooked into a subscription as some others have, although I can see how easy it is for someone to not realize the "free" offer that was added. It also took a long time to get the items once the order was received and I sent an e-mail to them and the response was "At Pure Cut, we take great pride in the quality of our products. Every item goes through a detailed quality control process before shipping to ensure it meets the high standards we promise our customers. This extra care can occasionally cause a slight delay, but it’s all in the name of delivering a product you’ll love and trust." . Well, someone needs glasses because they missed all of the dents in the handles. I can also tell that the spatula will not hold anything of a heavy weight without bending and the food possibly slipping off. Save you money and get good quality stainless steel kitchen implements/cutting boards
Stay away from this company products…
Stay away from this company products are cheap and not worth the money. They have hidden fees they charge your credit card and will not refund. Again STAY AWAY !!!!
Being charged for a subscription that I…
Being charged for a subscription that I did not ask for, nor have I received anything in return for those charges. Filed Fraud charges with my bank.
Cutting boards are cheap & its a scam
Cutting boards are cheap. They took forever to deliver and came from china. One month after my order, PureCut.com charged me for a $29.00 subscription that I did not sign up for and also, didn't get anything for.
Do not purchase!!!! It's a scam. I wish I would have checked Trust Pilot before placing my order.
Possible fraudulent behaviour
I ordered a board that arrived bent. They quickly sent another but the quality is not great. I have since tried another brand (Apex) and the board is definitely better.
My main issue though is that I got charged £22 a month after (and the month after that) for something called the pure cut collective. I never signed up for this. Nor agreed to pay. Nor received any product or benefit for it - or have any idea still what it is about. I believe this to be fraudulent and encourage people to avoid this company.
Getting money taken from my Account
Product is that thin that it's very easy to cut yourself on the edge of it and I have just had $45 come out of my account for no reason about 6 weeks later and no response from the company after I have sent an email asking what they are up to. Pretty bad.
PureCut is a fraudulent scheme
This is a fraudulent scheme where they sign you up to a "collective" and take a recurring payment of UK £23.00. DO NOT BUY FROM THIS COMPANY
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