Pure Diesel went over and above to remedy an issue with my order. Although it was a shaky start, I have full confidence in PDP and there selection of parts. I also believe that any business experien... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Product Description error caused incorrect product order (irreversible machining work has already been done 💸💸💸💸😭) but the folks at Pure Diesel Power are making it right without costing me any... Toon meer
I had an issue with a part they corrected the issue and were helpful and very easy to get a hold of. I look forward to doing business with pure diesel power in the future
Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Geschreven door het bedrijf
Contactgegevens
2600 S Galvin Avenue, 54449, Marshfield, Verenigde Staten
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4,6
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
great people to deal with as always!!
19 januari 2024
Easy to order
Easy to order, easy to contact and the parts are of really good quality. Fast and kind. Will use you again
22 januari 2024
Amazing
Staff was very cordial and professional. They are knowledgeable even about products I was just curious that were not your normal avenues of expertise.
19 januari 2024
Your Staff were GREAT..Answered all of…
Your Staff were GREAT..Answered all of our questions,Got us all,the intell we needed to make in informed decission.Pricing was very fair..Great experience..
18 januari 2024
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I had ordered many filters
I had ordered many filters. Received one filter on the ship date that I was supposed to receive my order. Waited. Several days did not see the balance of my order. Nobody could find it. It sounded like to me that because there was one filter ship. That Pure Diesel Power thought the whole order was shipped. That was not the case. It took several days of calling and asking where my balance of the order is at. Which is the reason that I only showed three stars. My other two previous orders were OK.😕
15 januari 2024
Antwoord van Pure Diesel Power
Hi Robert, I'm very sorry to hear of the difficulties and confusion with your order. We try to do our best and reading your order details we missed the mark, and I apologize. Part of your order had to drop ship as we had run out of a few items and there were some communication issues between us, you, and them. If there is anything you need in the future, please contact us and refer to this order, we will apply a discount and make sure things are handled better in the future if you decide to give us another chance. Thank you for your business.
Quality of the bracket I ordered was…
Quality of the bracket I ordered was just amazing! the only problem was it took over a week to come so I had to make my own and will never use it.
12 januari 2024
Antwoord van Pure Diesel Power
Hi John, thank you for your purchase and review. Sorry you were unable to use the part. If you need any parts more quickly in the future, please reach out or consider an expedited shipping method, as standard shipping does take up to 8 business days to arrive. I do see your parts did arrive in 5 business days, but do apologize that timeframe didn't meet your expectations.
I like the e-mails of sales and deals
I like the e-mails of sales and deals. Pure Diesel Power is my go to place for my 2001 7.3 Powerstroke parts and accessories.
4 januari 2024
Don't plan to get your order
Full month later and still haven't even shipped. Finally had to pursue money back.
30 november 2023
Antwoord van Pure Diesel Power
Hi Ben, I'm sorry for the inconvenience of the delay with your purchase. I cannot stress enough that this is NOT the norm when purchasing from us, we do our best to fulfill every order as soon as possible and this was 100% a manufacturer issue. Unfortunately, we (and therefore you) were at the mercy of the manufacturer whose injectors you purchased. They were not communicating any sort of shipping lead time as they were overloaded from the holiday season and we could not get an answer. We do our best to keep our customers happy and I'm sorry we weren't able to get any sort of accurate lead time to keep you updated. If you'd give us another chance, we'd be happy to offer a discount on a (different) brand of injector. We reached out to you via phone as well. Thank you for your business.
Great communication
3 januari 2024
Great people to work with
Great people to work with. Was very helpful with my questions. Will be returning.
22 december 2023
Great tech support and prompt shipping.
15 december 2023
Ordered 9 items total
Ordered 9 items total. The coolant reservoir was out of stock and I got a call about it. Pure diesel again called me and said they found one and it's on the way. They also informed me and kept me in the loop on two other items, then bam, they're at my door step. Courtney kicked ass
29 november 2023
Antwoord van Pure Diesel Power
That is so wonderful to hear! We will be sure to let her you about your kind words! We pride ourselves on giving the best customer service possible! Thank you!
Great parts
4 december 2023
Antwoord van Pure Diesel Power
Thank you very much for the feedback! Glad you are happy with your purchase!
Antwoord van Pure Diesel Power
Thank you! We are also very happy to hear your International shipment made it to you in a timely manner!
Great to deal with
Great to deal with. An item we needed that was out of stock, they took the time to call me and helped me get a compatable part to replace it. Stayed in touch all the way through.
14 november 2023
Antwoord van Pure Diesel Power
We take great pride and keeping our customers informed! Very happy to have assisted you with what you needed! Thank you!
highly recommend
I’ve ordered parts from pure diesel power multiple times and have built two separate versions of my truck with parts threw them. They are very knowledgeable and are happy to answer questions and help. They have the best selection of parts and very friendly staff.
16 november 2023
Antwoord van Pure Diesel Power
Thank you for your kind words! Looking forward to assisting you for years to come with any project you may have!
Products came quickly and it came with…
Products came quickly and it came with stickers!
9 november 2023
Antwoord van Pure Diesel Power
Great to hear! Because who doesnt love awesome free stickers!
Love this company they will continue to…
Love this company they will continue to maintain and upgrade my diesel trucks. PERIOD.
6 november 2023
Antwoord van Pure Diesel Power
Thank you for the trust, and support with us! We look forward to assisting you with all of your needs!
the order I received was wrong horn
the order I received was wrong horn, but i can make it work because I'm tired of sitting on the side of the road i didn't get the proper gaskets for what i did receive, I order was for a 2017 Ram 5500 C&C but what i got at least was for a 6.7 but an earlier version. contacted support their slow as usual.
1 november 2023
Antwoord van Pure Diesel Power
Hi Joel, I'm sorry you're having issues with fitment, however, the intake horn you purchased is not designed for fitment on a 5500 Cab & Chassis truck. We have it listed as fitting 2007.5-2018 2500 & 3500 Dodges only. Additionally, as listed in the description, it does not fit with the stock boost tube. We are currently waiting for an email response back from you at this time, since yesterday afternoon. We're more than happy to help, please get in touch with us, we may need to do an exchange. Thank you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.