PureKana Reviews 

13.020
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bonjour, J'avais commandé 2 flacons de CBD 6 % pour ma chienne qui a 16 ans. Il y a eu une erreur dans la préparation de ma commande. J'ai donc contacté Purecanacbd par mail. Et incroyable !... Toon meer

Beoordeeld met 1 van de 5 sterren

I received another shipment without my request. I have tried to contact PUREKANA multiple times. When I call the phone number attached to the credit card bill it immediately disconnects. When attemp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Trying to reduce certain meds so I can get mental relief more from your Delta 8,9 and THC product. We all know now many pharmaceuticals are dangerous drugs. Your products are great-just wish I can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Charge and don’t ship product. When you ask for a ETA you’re given a discount code for a future product order not an answer. Very frustrating experience. -- Update: After a public reply to address t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

13K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(13.020)

5 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I have not received my order

I have not received my order in almost a month. It's still marked as "Processing" and the company did not respond to my status update request.

15 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Taking 4 per day no help with pain …

Taking 4 per day no help with pain they gave part of my money back . PLEASE DO NOT BUY.they told me it was a lot of trouble to get all of my money back I wish I had tried the trouble. Do not buy this !!!

14 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NO MORE PROKANA PRODUCT & SERVICE

My recent subscription order not filled. Numerous emails yielded no response. No phone # made apparent. Unfortunately what began as a trustworthy and beneficial relationship - will be discontinued. Be careful.

11 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bankrupt

Do Not Buy As They Have Gone Under. I Am Owed $56k. I am contacting them through emails and its been 6 weeks they aren't responding at all.

20 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paid order was not received.

My order was placed Mar 18, 2024. I never received it. On March 26 I contacted customer service "McKayla" who replied they were behind getting the orders out due to the big response to their sale. On Apr 6 I sent another email to McKayla stating I was still waiting for my shipment. NO response. Very disappointed, thought this was an honest company, guess they just took my money.

18 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had really horrible arthritis pain in…

I had really horrible arthritis pain in my hands & feet to the point that I hurt so badly, I could not sleep at night.

Using CBD gummies and Theraworx, I can function in the morning!

It’s amazing!!!

7 april 2024
Review zonder uitnodiging
Logo PureKana

Antwoord van PureKana

Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
 
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.

PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

Beoordeeld met 1 van de 5 sterren

Unpaid bills

You will not receive your order. They are not paying suppliers. Stories online about them owing big amounts. Urge caution.

18 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My name is Antonio Cabrera,

My name is Antonio Cabrera,
I put my first order and they keep deducting a monthly fee with no permission.

When I called customers services, I mailed back to them the last order , but a never received my refund back to my card.

16 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am not a happy girl

I am not a happy girl. I received another order that in February I sent an email saying I wanted this canceled. Yesterday I received another order which every phone number I call even on my bank statement disconnects or the number is unavailable. It only shows that you can download it by Google not by an iPhone I think this company is fraud at its best

20 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I received another shipment without my…

I received another shipment without my request. I have tried to contact PUREKANA multiple times. When I call the phone number attached to the credit card bill it immediately disconnects. When attempting to call other numbers found on the internet, all the calls immediately disconnect then too. There have been ZERO responses to any emails sent to their published email address. I would like a full refund since I now have more than I need.

13 maart 2024
Review zonder uitnodiging
Logo PureKana

Antwoord van PureKana

Hello,

I am sorry to hear you have not been able to reach us. What email and phone number are you using because that is pretty strange and we want to get to the bottom of it.

Please email us at: Customerservice@purekana.com for immediate assistance.

Thank you!

Beoordeeld met 4 van de 5 sterren

Can’t get bottle open

Product is good / like the CBD gummies but unfortunately I couldn’t get one of the bottles opened this time. I had no problem opening one bottle but the other bottle of gummies was impossible to open. I am updating my review as they finally sent me another bottle free of charge

7 maart 2024
Review zonder uitnodiging
Logo PureKana

Antwoord van PureKana

Hello,

I am sorry to hear you can not open the product you received. Please return the order to the following address:

PureKana Returns
100 Lackawanna Ave
Parsippany, NJ 07054

Once the return is received it can take up to 7 business days to process as they are processed in the order they are received:

Note: Customers should ALWAYS keep a record of their return tracking number.


Thank you!

Beoordeeld met 1 van de 5 sterren

ALL I KNOW IS I BETTER GET A REAL…

ALL I KNOW IS I BETTER GET A REAL PERSON ON THE PHONE TO STOP SENDING THIS CRAP TO MY DAD AND GET HIS MONEY REFUNDED STAT!!!!!!!

11 maart 2024
Review zonder uitnodiging
Logo PureKana

Antwoord van PureKana

Hello Angela,

We run on a monthly subscription basis so I apologize if that may have been missed. Please email us with your dad's order information so we can resolve your inquiry.

Thank you!

Email: Support@purekana.com

Beoordeeld met 1 van de 5 sterren

(Updated)I read these reviews and the same thing happened to us

(03/08/2024)My boyfriend ordered these and the same thing!! $199.65 3 times in the last 4months . Said no to refund. And what was buy 3 get 2 free?? We got nothing free
(04/15/2024) Everything was sent back in original mail pkg as they requested. Heard something about processing a refund and have yet to hear from them

8 maart 2024
Review zonder uitnodiging
Logo PureKana

Antwoord van PureKana

Hello Nicole,

We run on a monthly subscription basis so I apologize if that may have been missed. Please email us with your boyfriend's order informaiton so we can resolve your inquiry.

Thank you!

Email: Support@purekana.com

Beoordeeld met 5 van de 5 sterren

The best CBD ever

I have been so amazed with the CBD oil. I am 84 years old and I stayed in a fog in my head. After about two weeks I woke up and my head was cleared. My energy is back. I have recommend this to family and friends. Thank you for this amazing product.

18 januari 2024
Review zonder uitnodiging
Logo PureKana

Antwoord van PureKana

Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.

In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!

If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.

PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

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