Bonjour, J'avais commandé 2 flacons de CBD 6 % pour ma chienne qui a 16 ans. Il y a eu une erreur dans la préparation de ma commande. J'ai donc contacté Purecanacbd par mail. Et incroyable !... Toon meer
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Lees wat reviewers zeggen
I received another shipment without my request. I have tried to contact PUREKANA multiple times. When I call the phone number attached to the credit card bill it immediately disconnects. When attemp... Toon meer
Bedrijf heeft geantwoord
Trying to reduce certain meds so I can get mental relief more from your Delta 8,9 and THC product. We all know now many pharmaceuticals are dangerous drugs. Your products are great-just wish I can... Toon meer
Bedrijf heeft geantwoord
Charge and don’t ship product. When you ask for a ETA you’re given a discount code for a future product order not an answer. Very frustrating experience. -- Update: After a public reply to address t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
6710 N Scottsdale Rd Suite 240, 85253, Paradise Valley, AZ , Verenigde Staten
- +8555537441
- info@purekana.com
- purekana.com
3,4
Gemiddeld
13K reviews
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I buy the Cbd oil and love it
I buy the Cbd oil and love it! The taste is fine and typically within 10 or so minutes, I feel relaxed and less anxious! Been using purekana oil for years now. Thanks!
24 januari 2024
Review zonder uitnodiging
Antwoord van PureKana
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
This is a superior level product in my…
This is a superior level product in my opinion. I am very happy with the hhc product I received. Great company!
13 april 2023
Antwoord van PureKana
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Received a pop up advertisement to try…
Received a pop up advertisement to try the product by purchasing 3 bottles for $39 plus S/H ; attempted to purchase on a CC and it was declined 2 times then put in a second CC for a total of $52 and some change and it triggered a fraud alert; during the attempt to cancel the transaction, a third screen popped up advertising Pure Kanas CBD oil but it blocked me from declining or accepting that offer or advancing the screen forward to a final transaction, at which point I quickly closed the entire computer. Was then contacted by the second CC company about two transactions - the one for $52 and a second one for $211, neither of which I completed! Waiting on a response from the company and obviously made fraudulent claims on both amounts with the CC company. Crazy!
19 januari 2024
Review zonder uitnodiging
Antwoord van PureKana
Hello,
I apologize for the negative experience that you've had. I would be happy to assist you in resolving the issue. However, we do not have your contact information on record.
Could you please send us an email at CustomerService@purekana.com with your complete name, order number, and date of purchase?
Thank you!
PureKana Customer Service Operations
The claims are false
The claims are false! Read what the FDA says about it.
22 januari 2024
Review zonder uitnodiging
Antwoord van PureKana
Hello,
I'm sorry to hear about your experience. I'd love to help and make things right, but unfortunately, we don't have your contact information on file.
Could you please send us an email at CustomerService@purekana.com with your full name, order number, and date of purchase?
Thank you for your cooperation.
Best regards,
PureKana Customer Service Operations
Scamed out of money found this company on Instagram
I found this company on Instagram. I ordered one product and this company tagged on another $53.00 to my original order. I tried to get right back to the company and they never got back to me! I feel that I was intentionally ripped off!!
I also never received a shipping date, conformation number or THE PRODUCTS!!!
I have always worried about company scams, but have never had one4 until now!!!!
17 januari 2024
Review zonder uitnodiging
Antwoord van PureKana
Hello,
I am sorry to hear about your experience. I would like to help and resolve the issue. However, we do not have your contact information listed in our records.
Could you please send us an email directly to CustomerService@purekana.com with your full name, order number, and date of purchase?
Thank you for getting in touch with us!
Best regards,
PureKana
Customer Service Operations
My husband ordered gummies and was told…
My husband ordered gummies and was told $39.00. He received 5 at one time. Now I see our bank card is charged $216.37. Why are we charged that amount.
5 december 2023
Review zonder uitnodiging
Antwoord van PureKana
Hello,
I am sorry to hear about your experience. I would love to step in and make things right. However, we do not have your contact information listed here.
Can you please email us directly: CustomerService@purekana.com with your full name, order number and date of purchase.
Thank you!
PureKana
Customer Service Operations
I love it!
The product does everything that I need and I love it!
However, Attention Customer Service!
I have Rheumatoid Arthritis in my hands and cannot open the press and turn caps! I have a jar sitting here and cannot for the life of me open it! HELP!
I previously bought a jar and it did not have the press and turn caps. Loved the product. Wish I could open the new jar!
12 januari 2024
Review zonder uitnodiging
Antwoord van PureKana
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
I ordered on the 7th
I ordered on the 7th. As of Jan 12, my order has been sitting in Mableton, Ga.. I need my gummies!
18 januari 2024
Review zonder uitnodiging
Antwoord van PureKana
I appreciate your feedback and we value your time. Unfortunately, inventory does go pretty quick and while we do try to stay on top of it, there may be times when an item is not available or out of stock. However, we do try our best to work it out, notify our customers and get it out to them as quickly as possible.
PureKana
Customer Service Operations
Been using Purekana CBD oil for 7…
Been using Purekana CBD oil for 7 years. Haven't had anxiety since. It got me away from pharmaceutical medication. 10 outta 10 would recommend!
15 januari 2024
Review zonder uitnodiging
Antwoord van PureKana
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Ordered 1000 mg gummies on a recurring…
Ordered 1000 mg gummies on a recurring order( twice a month) received 25 mg every time .the first time I thought it was just a mistake..but after 2 months I realized it was intentional..so justed cancelled all further orders..would not recommend this company..very disappointed.. I saved all the empty bottles for proof .
7 december 2023
Antwoord van PureKana
Hello,
I'm sorry to hear about your experience. I would love to help and fix things for you.
I have escalated your concern to our team and someone will be reaching out to you soon.
Thank you for bringing this to our attention.
Best regards,
PureKana Customer Service Operations
Always on time and always exactly what…
Always on time and always exactly what I ordered.
2 december 2023
Antwoord van PureKana
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
my husband 's memory haS IMPROVED
28 november 2023
Antwoord van PureKana
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
If you have additional suggestions on how we can improve or expand our selection, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Excellent product
8 december 2023
Antwoord van PureKana
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Service has declined.
You have been out of the Melatonin Sleep gummy for a while, and this is the product that is the most important for me. Also, I was also able to pay extra for expedited shipment, and I don't see that as an option when ordering.
8 december 2023
Antwoord van PureKana
Thank you for your feedback. We understand that your time is valuable. We are sorry to hear that the item you were looking for is not available or out of stock. We know how frustrating it can be when this happens, and we want to assure you that we are doing our best to manage our inventory efficiently.
Please know that we value your business and we will do our utmost to work it out and get the product to you as quickly as possible. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you for your patience and understanding.
Best regards,
PureKana
Customer Service Operations
Not strong enough
Some batches are good some are not so good. No consistency with product
7 december 2023
Antwoord van PureKana
Hello,
I apologize for the product you purchased not meeting your expectations. Please note that the effect of the product may vary from person to person depending on how it metabolizes in their system.
If you are not satisfied with the product, we would be happy to offer you an alternative that better suits your needs. We have also introduced new items to our product line based on customer feedback.
If you wish to return the product, you may do so within 30 days of the order at the following address:
PureKana Returns
100 Lackawanna Ave.
Parsippany, NJ 07054
Thank you for choosing PureKana. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,
PureKana Customer Service Operations
Great product; great price!
24 november 2023
Antwoord van PureKana
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Son muy buenas lau gomitas pero ya no…
Son muy buenas lau gomitas pero ya no las quiero
9 januari 2024
Review zonder uitnodiging
Antwoord van PureKana
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Antwoord van PureKana
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Very easy and bottles come well wrapped.
7 december 2023
Antwoord van PureKana
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Works great!
6 december 2023
Antwoord van PureKana
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: info@purekana.com
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
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