qoctor Reviews 

13.732
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick fast proffessional service. Dr listen to my previous history of current illness and what I had been treated with prior and prescribed what we both felt was an appropriate treatment. I am an act... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I made a booking for a specialist referral, and got that referral ok. The video call came, up, I could see the Doctor and hear him, but he couldn't hear or see me. A bit frustrating. Qoctor should res... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I live on the central coast of NSW. Frankly, after finding none of my local practitioners were not accepting new patients, short of going to an emergency ward, Qoctor was my only option. Nobody inte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy thanks Qoctor saved me going out into the cold which would only have added to my cold. Being able just to stay home in the warm definitely aided in my recovery

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Thuiszorg
  2. Apotheek

Geschreven door het bedrijf

At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(13.732)

971 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Had a great experience with a doctor

Had a great experience with a doctor. Gave me genuine suggestions, flexible time for appointments.

24 juli 2026
Logo qoctor

Antwoord van qoctor

Hi Pramesh,

Thank you so much for taking the time to share your experience with us.

We're delighted to hear that your consultation was such a positive one. It's wonderful to know that your doctor provided genuine, thoughtful advice and that the appointment times were flexible enough to suit your needs.

Our goal is to make healthcare both accessible and personalised, so it's incredibly rewarding to hear that your experience reflected those values.

We truly appreciate your kind words and your trust in Qoctor. Thank you for choosing us, and we look forward to supporting you again whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

On time

On time, quick and to the point.

30 juli 2026
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Antwoord van qoctor

Hi AM,

Thank you for taking the time to leave us your feedback.

We're delighted to hear that you found our service on time, quick, and straight to the point. Our team works hard to provide timely and efficient care while making the process as simple as possible for our patients.

We truly appreciate your kind words and your support. Feedback like yours motivates us to continue delivering the best experience we can.

Thank you for choosing Qoctor. We look forward to assisting you again whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Very easy and great to deal with thanks

Very easy and great to deal with thanks

23 juli 2026
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Antwoord van qoctor

Hi Dale,

Thank you so much for your wonderful feedback!

We're delighted to hear that you found our service easy to use and that you had a great experience with our team. Providing a simple, convenient, and supportive experience for our patients is exactly what we strive for.

Your kind words truly mean a lot to us and will be shared with the team. We appreciate you taking the time to let us know how we did.

Thank you for choosing Qoctor, and we look forward to assisting you again whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 3 van de 5 sterren

Room for improvement

Genrally a good sercive but with room for improvement. You might have to wait and be online/app open for up to 45min until a dictor will see you.

30 juli 2026
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Antwoord van qoctor

Hi MJ,

Thank you for taking the time to share your feedback with us.

We appreciate your kind words and are glad to hear that you found our service generally positive. We also appreciate your comments regarding the waiting time.

Our consultation times are scheduled within 1-hour appointment windows. This means that if you book, for example, a 2:00–3:00 PM timeslot, your doctor may contact you at any time within that one-hour period. We understand that waiting can sometimes be inconvenient, and we continually work to improve our service and minimise delays wherever possible.

Your feedback is valuable and helps us identify areas where we can improve the patient experience.

Thank you again for your feedback, and we hope to provide you with an even better experience in the future.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy. Especially when you are sick and don’t want to leave your home this makes the process of getting a doctor certificate a lot easier without the mental and physical strain.

23 juli 2026
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Antwoord van qoctor

Hi Jesse,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Fast

Fast, convenient, easy
Highly recommend

29 juli 2026
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Antwoord van qoctor

Hi Melanie,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 4 van de 5 sterren

I appreciated my situation was…

I appreciated my situation was understood. Questions were clear and reasons for not prescribing an alternative for one medication were agreed.
It was a new experience and I was pleased with the outcome

26 juli 2026
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Antwoord van qoctor

Hi Hiria,

Thank you so much for the review you have left us today! We are so glad to have provided you service worthy of your feedback!

We look forward to assisting you again in the future and hope to earn that 5th star
Kindest regards,

The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Very convenient service.

Very convenient service.

26 juli 2026
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Antwoord van qoctor

Hi Wayne,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Quick response

28 juli 2026
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Antwoord van qoctor

Hi Monachen,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Professional and prompt

Professional and prompt

27 juli 2026
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Antwoord van qoctor

Hi Brooke,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use. Great communication and quick response time.

27 juli 2026
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Antwoord van qoctor

Hi Jane ,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Very convenient

Very convenient

20 juli 2026
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Antwoord van qoctor

Hi Sasiwimon,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Easy process to make appt

Easy process to make appt, on time response

19 juli 2026
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Antwoord van qoctor

Hi Julie,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 2 van de 5 sterren

I was rushed off

I was rushed off. Reception wasn’t great and sound was digitised so questions were repeated. I would have preferred to at least be able to ask for med cert aswell as script, but was pumped with questions and told script would be sent and call ended. Bit difficult to work at reception while being incontinent!

26 juli 2026
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Antwoord van qoctor

Hi Ds,

Thank you for sharing your feedback with us.

We are truly sorry to hear about your experience. Australian law does not permit telehealth providers to respond individually to reviews that relate to a clinical outcome. We have sent a direct email to the address linked to your account so we can follow up with you directly and assist you further with your experience.

If you require any assistance relating to a recent consultation with Qoctor, please contact our customer service team directly at info@qoctor.com.au, and we will be more than happy to help.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Delivered what was promised when it was…

Delivered what was promised when it was promised. Simple and easy service to use particularly while not feeling well.

19 juli 2026
Logo qoctor

Antwoord van qoctor

Hi Craig,

Thank you so much for taking the time to share your experience with us.

We're delighted to hear that we were able to deliver on our promise and provide the care you needed when you needed it most. We know that arranging medical care can be challenging when you're already feeling unwell, so it's wonderful to hear that you found our service simple, reliable, and easy to use.

Your kind words mean a great deal to our team and encourage us to continue providing accessible, timely, and compassionate healthcare for all our patients.

We truly appreciate your support and look forward to being here for you whenever you need us in the future.

Wishing you a speedy recovery and good health.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Seamless care for Kiwis visiting Australia!

I needed to sort out a quick consultation while visiting Australia from NZ, and this service made the process totally stress-free. The enrolment took just a few minutes, and I was able to secure an appointment almost immediately. The practitioner was great, and having that quick support while away from home was super reassuring. Highly recommend!

18 juli 2026
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Antwoord van qoctor

Hi Jen,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

I like the was I was handle during my…

I like the was I was handle during my appointment with the Dr, his kindness and concern about my well being
Time is great, always seen before the actual time

16 juli 2026
Logo qoctor

Antwoord van qoctor

Hi Eucabeth,

Thank you for sharing your wonderful experience with us.

We're so pleased to hear that your doctor made you feel cared for, listened to, and supported throughout your appointment. Compassion and genuine concern for our patients' wellbeing are at the heart of what we strive to provide every day.

It's also fantastic to know that your consultation was completed promptly and even ahead of schedule. We know how valuable your time is, and we're glad we could make your experience both efficient and reassuring.

Your kind words have been shared with our team, and we truly appreciate you choosing Qoctor. We look forward to being here whenever you need us again.

Kind regards,
Qoctor Team

Beoordeeld met 5 van de 5 sterren

The ease and convenience…

The convenience and the peace of mind this offers is such a relief. Thank you for providing this service.

21 juli 2026
Logo qoctor

Antwoord van qoctor

Hi Allan,

Thank you so much for your thoughtful feedback.

Knowing that Qoctor was able to provide you with both convenience and peace of mind truly means a lot to us. We understand that accessing healthcare can sometimes be stressful, so our team is committed to making the process as simple, reliable, and reassuring as possible.

It's incredibly rewarding to hear that our service made a positive difference for you. Thank you for placing your trust in us and for taking the time to share your experience.

We look forward to being here whenever you need us in the future.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Awesome service

Awesome service. Really efficient and easy to use. And cheaper than going to the doctor in person.

17 juli 2026
Logo qoctor

Antwoord van qoctor

Hi Melissa,

Thank you so much for your fantastic feedback!

We're delighted to hear that you found Qoctor efficient, easy to use, and a convenient alternative to visiting a doctor in person. Our team is committed to making quality healthcare more accessible, affordable, and hassle-free, so it's incredibly rewarding to know we made a positive difference to your experience.

Your kind words and support mean a great deal to us. We truly appreciate you choosing Qoctor, and we look forward to being here whenever you need us in the future.

Take care, and thank you again for your recommendation!

Kind regards,
The Qoctor Team

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