Quick fast proffessional service. Dr listen to my previous history of current illness and what I had been treated with prior and prescribed what we both felt was an appropriate treatment. I am an act... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I made a booking for a specialist referral, and got that referral ok. The video call came, up, I could see the Doctor and hear him, but he couldn't hear or see me. A bit frustrating. Qoctor should res... Toon meer
Bedrijf heeft geantwoord
I live on the central coast of NSW. Frankly, after finding none of my local practitioners were not accepting new patients, short of going to an emergency ward, Qoctor was my only option. Nobody inte... Toon meer
Bedrijf heeft geantwoord
Very happy thanks Qoctor saved me going out into the cold which would only have added to my cold. Being able just to stay home in the warm definitely aided in my recovery
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Contactgegevens
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australië
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4,5
Uitstekend
14K reviews
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Antwoord van qoctor
Hi Elcio,
Thank you for taking the time to share your feedback with us.
We're delighted to hear that you found our service reliable and that our team provided the level of care and responsibility you were looking for. Providing a safe, supportive, and professional healthcare experience is something we take great pride in.
Your kind words are greatly appreciated and will be shared with our team. Thank you for choosing Qoctor, and we look forward to supporting you whenever you need us.
Kind regards,
The Qoctor Team
Service was ok but Why is it different…
Service was ok but Why is it different prices for different certificates depending on how many days off work you need. Kinda felt a bit dirty to me like you are just selling days off. I was genuinely ill but felt uneasy about the ethics of that pricing structure and the follow up ‘buy the next certificate now and get a discount…use within 3months’. That felt unethical too.
17 juli 2026
Antwoord van qoctor
Hi David,
Thank you for taking the time to share your honest feedback with us.
We're pleased to hear that your overall experience with the service was satisfactory, but we're sorry to learn that aspects of our pricing structure left you feeling uncomfortable.
We appreciate you sharing your perspective regarding the pricing of different certificate options and the follow-up offer you received. Feedback like yours is valuable, as it helps us better understand how our services and communications are perceived by our patients. We understand how this could have raised concerns, particularly when you were genuinely unwell.
Please be assured that all medical certificates issued through Qoctor are provided only after an assessment by one of our AHPRA-registered doctors and remain entirely subject to the doctor's clinical discretion. Our pricing reflects the different consultation pathways available rather than guaranteeing a particular outcome.
We have shared your comments with our team for review as we continually look for ways to improve both our service and how we communicate with our patients.
Thank you again for your thoughtful feedback. We genuinely appreciate you taking the time to help us improve.
Kind regards,
Ron
Antwoord van qoctor
Hi Terri,
Thank you for taking the time to share your feedback with us.
We're so glad to hear that you found our service convenient and that it helped make accessing healthcare a little easier. We understand that finding time to visit a traditional clinic can sometimes be challenging, so we're proud to provide a simple and accessible option that allows you to receive medical support from the comfort of your own space.
Your kind words mean a lot to our team, and we're grateful that Qoctor could help take some of the stress out of your healthcare journey.
Thank you again for choosing Qoctor. We look forward to supporting you whenever you need us.
Kind regards,
The Qoctor Team
Antwoord van qoctor
Hi Substar,
Thank you so much for your fantastic feedback!
Hearing that you consider Qoctor the "best platform" truly means a lot to us. Our team works hard to provide a simple, reliable, and convenient healthcare experience, so it's incredibly rewarding to know we've made such a positive impression.
We sincerely appreciate your support and look forward to assisting you again whenever you need us.
Kind regards,
The Qoctor Team
Phone appointment within hours of…
Phone appointment within hours of needing one, fast and straightforward
17 juli 2026
Antwoord van qoctor
Hi Kellie,
Thank you so much for your wonderful feedback!
We're delighted to hear that you were able to arrange a phone appointment so quickly and that you found the process fast and straightforward. We know timely access to healthcare is important, and we're pleased we could provide the support you needed when you needed it most.
Your feedback is greatly appreciated and will be shared with our team. Thank you for choosing Qoctor, we're always here if you need us again.
Kind regards,
The Qoctor Team
Straight to point with diagnosis
Straight to point with diagnosis. Appropriate advice.
Received what I needed until able to get into an appointment with own GP.
17 juli 2026
Antwoord van qoctor
Hi Simon,
Thank you for taking the time to share your experience with us.
We're so pleased to hear that you found the consultation clear, practical, and helpful. It's great to know the advice provided gave you the support you needed while you waited to see your regular GP.
Our goal is to provide timely, high-quality care when patients need it most, so your feedback means a lot to our team.
Thank you again for your kind words and for choosing Qoctor. We wish you all the best, and we're here whenever you need us in the future.
Kind regards,
The Qoctor Team
Antwoord van qoctor
Hi Karen,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Antwoord van qoctor
Hi Miryam,
Thank you so much for your wonderful feedback!
We're delighted to hear that you had an excellent experience with our service. Your kind words mean a great deal to our team and motivate us to continue providing high-quality care and support to every patient.
We truly appreciate you taking the time to share your experience, and we look forward to being here for you whenever you need us in the future.
Kind regards,
The Qoctor Team
Antwoord van qoctor
Hi Claudia,
Thank you so much for taking the time to share your feedback!
We're delighted to hear that you found our platform easy to navigate and that your doctor was supportive throughout your consultation. Providing a simple, accessible service alongside compassionate care is exactly what we strive for.
We truly appreciate your kind words and your support. We look forward to assisting you again whenever you need us.
Kind regards,
The Qoctor Team
Quick and easy
7 juli 2026
Antwoord van qoctor
Hi Isabel,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Antwoord van qoctor
Dear Chris,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience felt impersonal and did not meet your expectations. We understand how important it is to feel heard and supported during a consultation.
Your feedback has been shared with the relevant team for review. We genuinely value comments like yours, as they help us identify opportunities to improve the quality of our service and patient experience.
Thank you again for bringing this to our attention.
Kind regards,
It was quick and I’ve got my…
It was quick and I’ve got my certificate straight away basically.
8 juli 2026
Antwoord van qoctor
Hi Natalia,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Quick response & experience Doctors on…
Quick response & experience Doctors on call which makes it so proffesional
14 juli 2026
Antwoord van qoctor
Hi Peter,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Antwoord van qoctor
Hi Taylah,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
great reliable service
14 juli 2026
Antwoord van qoctor
Hi Brad,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Fast & effective service
Comprehensive booking process, quick face to face access to a doctor, cost effective & user friendly. Great service!
12 juli 2026
Antwoord van qoctor
Hi Ben,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Antwoord van qoctor
Hi Alastair,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Antwoord van qoctor
Hi June,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Antwoord van qoctor
Hi Shadrina,
Thank you for taking the time to share your feedback.
We're delighted to hear that you found our service both easy to use and reliable. We know that when you need healthcare, the process should be as straightforward and dependable as possible, so it's wonderful to know we were able to provide that experience for you.
Feedback like yours motivates our team to continue delivering accessible, high-quality care while making the process simple from start to finish.
Thank you again for choosing Qoctor. We truly appreciate your trust and look forward to helping you again whenever you need us.
Kind regards,
The Qoctor Team
Antwoord van qoctor
Hi Anthony,
Thank you for taking the time to leave such positive feedback.
It's wonderful to hear that your experience with Qoctor was smooth from start to finish. Knowing that the doctor called within your chosen appointment window and that you found the consultation easy to communicate through is exactly the kind of experience we aim to provide.
We understand how valuable your time is, so it's rewarding to know that our service was both convenient and reliable for you. Feedback like yours encourages our team to continue delivering accessible healthcare that fits into our patients' busy lives.
Thank you again for your support and for choosing Qoctor. We truly appreciate your trust and look forward to being here whenever you need us.
Kind regards,
The Qoctor Team
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