qoctor Reviews 

13.733
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick fast proffessional service. Dr listen to my previous history of current illness and what I had been treated with prior and prescribed what we both felt was an appropriate treatment. I am an act... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I made a booking for a specialist referral, and got that referral ok. The video call came, up, I could see the Doctor and hear him, but he couldn't hear or see me. A bit frustrating. Qoctor should res... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I live on the central coast of NSW. Frankly, after finding none of my local practitioners were not accepting new patients, short of going to an emergency ward, Qoctor was my only option. Nobody inte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy thanks Qoctor saved me going out into the cold which would only have added to my cold. Being able just to stay home in the warm definitely aided in my recovery

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Thuiszorg
  2. Apotheek

Geschreven door het bedrijf

At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(13.733)

971 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

The process was great

The process was great, although I had issues with the video chat timing out.

3 juli 2026
Logo qoctor

Antwoord van qoctor

Hi Alison,

Thank you so much for the review you have left us today! We are so glad to have provided you service worthy of your feedback!

We look forward to assisting you again in the future and hope to earn that 5th star!

Kindest regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Prompt service

Prompt service
Easy to use
Very thankful

4 juli 2026
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Antwoord van qoctor

Hi Thelma,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Doctors are straight to the point and…

Doctors are straight to the point and easy to understand

11 juli 2026
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Antwoord van qoctor

Hi David,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

A very polite doctor who listened and…

A very polite doctor who listened and helped me

11 juli 2026
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Antwoord van qoctor

Hi Maureen,

Thank you so much for taking the time to share your experience with us.

We're delighted to hear that you felt listened to and supported during your consultation. We believe that taking the time to understand each patient's concerns is an important part of providing quality care, so it's wonderful to know your doctor made you feel heard while offering the help you needed.

We'll be sure to pass your kind words on to the doctor,they'll be grateful to know their care made a positive difference.

Thank you again for your thoughtful feedback and for choosing Qoctor. We look forward to being here whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

I recommend Qoctor.

I've been using qoctor for a few years and I've find it to be a great service. I recommend this service.

3 juni 2026
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Antwoord van qoctor

Hi Sharee,

Thank you so much for your wonderful feedback and for trusting Qoctor over the past few years.

It means a great deal to us to know that our service has consistently met your needs and that you feel confident recommending us to others. Our team works hard to provide convenient, reliable, and high-quality healthcare, so hearing feedback like yours is incredibly rewarding.

Your ongoing support and recommendation are truly appreciated, and we'll be sure to share your kind words with our team.

Thank you again for choosing Qoctor. We look forward to continuing to support your healthcare needs whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Help provided

10 juli 2026
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Antwoord van qoctor

Hi Naveet,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Great doctor

Great doctor
Always friendly service
Thanks again

3 juli 2026
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Antwoord van qoctor

Hi Scott,

Thank you so much for your wonderful feedback!

We're delighted to hear that you had such a positive experience with your doctor and that you consistently receive friendly service from our team. Knowing that we've been able to make your healthcare experience a pleasant one truly means a lot to us.

Your kind words will be shared with the doctor and our team, as they are always encouraged to hear when their care has made a difference.

Thank you again for your support and for choosing Qoctor. We look forward to being here whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

This is a great service when you’re…

This is a great service when you’re unable to get into your regular doctor and are needing a doctor certificate for work.

3 juli 2026
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Antwoord van qoctor

Hi Trudy,

Thank you for taking the time to share your experience with us.

We're so pleased to hear that our service was able to support you when seeing your regular GP wasn't an option. We understand that life can be busy, and having access to timely healthcare when you need a medical certificate can make all the difference.

It's incredibly rewarding to know that we could provide a convenient and reliable solution during that time. Your feedback motivates our team to continue delivering accessible, high-quality care to our patients.

Thank you again for your kind words and for choosing Qoctor. We truly appreciate your support and look forward to assisting you again whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Easy

Easy, quick and helpful

3 juli 2026
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Antwoord van qoctor

Hi Sam,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

quick and easy when unable to get into…

quick and easy when unable to get into see the doctor in person

10 juli 2026
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Antwoord van qoctor

Hi Kathryn,

Thank you so much for taking the time to share your feedback.

We're delighted to hear that you found our service quick and easy to use, especially when you were unable to see a doctor in person. Providing convenient and accessible healthcare is what we strive for, so it's wonderful to know we were able to help.

We truly appreciate your support and look forward to assisting you again whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Convenient, easy-to-use service

The website is easy to use, and is a very convenient way to book a medical appointment when I’m not feeling up to seeing a dr in person. The drs are knowledgeable, friendly and helpful. Very cost-effective service too.

2 juli 2026
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Antwoord van qoctor

Hi Amy,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Listened to my concerns and adjusted…

Listened to my concerns and adjusted accordingly to suit a good outcome.

9 juli 2026
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Antwoord van qoctor

Hi Ronald,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 4 van de 5 sterren

I was able to secure an appt the day I…

I was able to secure an appt the day I requested and obtain a med cert. I initially misunderstood the payment schedule, but after a better review of how costing is distributed, it was actually very cheap.

2 juli 2026
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Antwoord van qoctor

Hi Louise,

Thank you for taking the time to share your experience. We're glad you were able to book an appointment on your preferred day and obtain your medical certificate without any issues.

We also appreciate your honest feedback about the payment schedule. We're happy that the cost breakdown became clearer and that you found our service to be affordable. Feedback like yours helps us continue improving our communication and the overall experience for our patients.

Thank you again for choosing us. We look forward to serving you again whenever you need us.

Best regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

nice

great experience, booking and professional staff. satisfied

8 juli 2026
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Antwoord van qoctor

Hi Tuan,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Punctual and on time

Punctual and on time. My local Dr didn't have any appointments for 4 days and needed a certificate for work to be paid.

29 juni 2026
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Antwoord van qoctor

Hi Nicholas,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Convenient

Convenient and relevant, made it easy to see a specialist.

31 mei 2026
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Antwoord van qoctor

Hi Susan,

Thank you for your kind review! We are pleased to hear you had a positive experience using our service.

Kindest regards,
The Qoctor Team

Beoordeeld met 3 van de 5 sterren

Generally I was happy with my…

Generally I was happy with my experience. I just thought not every case needs a face to face with a doctor, the wait time can be exhausting or can be not so perfect at times.

7 juli 2026
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Antwoord van qoctor

Hi Sharon,

Thank you for taking the time to share your feedback. We're glad to hear that you were generally happy with your experience.

We understand your concerns about wait times and appreciate your perspective. While we aim to make healthcare as convenient as possible, there are some situations where a face-to-face consultation is necessary to ensure safe and appropriate care. That said, we continuously review our processes to improve efficiency and minimize waiting times wherever we can.

Your feedback is valuable and will be shared with our team as we work to improve our service. Thank you again for helping us do better.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

Was able to get an appointment earlier…

Was able to get an appointment earlier than expected. Great service.

27 juni 2026
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Antwoord van qoctor

Hi Keith,

Thank you for your kind words! We're happy to hear that you had a great experience with our service.

Kind regards,
The Qoctor Team

Beoordeeld met 5 van de 5 sterren

I was very happy with the wait time

I was very happy with the wait time. The service. The ease of getting my scripts and the costs that were reimbursed fully. Doesn't get much better.
This doctor listened too.

6 juli 2026
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Antwoord van qoctor

Hi Anne,

Thank you so much for taking the time to share your experience with us.

We're delighted to hear that every part of your journey with Qoctor—from the short wait time and simple prescription process to the reimbursement of your costs—met your expectations. It's especially rewarding to know that you felt listened to by your doctor, as taking the time to understand our patients' concerns is one of the most important aspects of the care we strive to provide.

Comments like yours are incredibly encouraging for our team and serve as a great reminder of why we do what we do. We'll be sure to share your kind words with the doctor involved—they'll be pleased to know they made such a positive impact on your experience.

Thank you again for choosing Qoctor. We truly appreciate your support and look forward to assisting you again whenever you need us.

Kind regards,
The Qoctor Team

Beoordeeld met 1 van de 5 sterren

The doctor whom i speak with was very…

The doctor whom i speak with was very rude. What an awful experience. Unprofessional

29 juni 2026
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Antwoord van qoctor

Hi Krisna,

Thank you for taking the time to share your feedback.

We're truly sorry to hear about your experience and sincerely apologise that you felt the consultation was rude and unprofessional. This is certainly not the level of care or service we strive to provide, and we understand how disappointing and frustrating this must have been.

Please be assured that we take feedback like yours very seriously. We have escalated your concerns to our senior team for review so that they can be investigated appropriately. Your feedback is valuable to us and helps us improve the quality of care and service we provide to our patients.

Thank you for bringing this to our attention, and we sincerely apologise again for the experience you've had.

Kind regards,
The Qoctor Team

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