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RAC Car Insurance Reviews 

20.979
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very competitive price and easy to set up my car insurance. Plenty of options. However, it will be interesting to see what my renewal quote is next year. Most insurance companies don't want loyalty, s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good price for level of cover. Getting the quote was easy enough and then taking the policy out was fairly straightforward. I took out the online only policy🙄 which is were it becomes not as easy,... Toon meer

Beoordeeld met 4 van de 5 sterren

the gent i spoke to over a couple of things i was not sure about put my worriers to rest and was very patient with me there should be more people working in all types of insurance like him cos most... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service was exceptional as they talked through the different options of my insurance. It was nice to be able to speak to a knowledgeable customer service person who could explain all the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Autoverzekering
  4. Verzekeraar

Geschreven door het bedrijf

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

21K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

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4,4

Alle reviews

(20.979)

11.097 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Straightforward sign-up process

Having reviewed a substantial set of quotes from car insurance companies. RAC offered the best combination of cover- not the least expensive, but the one I felt most comfortable with.
I have insured with the RAC before, so I knew the process.
The website worked well and was less time-consuming than other sites.
I have not made a claim to the RAC to date.

23 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Very competitive pricing

Very competitive pricing, easy to understand the quote and terms and conditions, very easy to sign up to my new policy

27 oktober 2026
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Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience. Speedy prompt service.

13 oktober 2026
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Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 2 van de 5 sterren

Please quote the lower price to begin with

Last my car insurance was a good price at £228 and I believed the RAC to be a trusted company so I accepted it. When it came to renewal this year it was over £300. I shopped around and found insurance much cheaper so I changed my insurance. At cancellation I was offered insurance for £258 by the RAC, which I probably would have accepted. Why not just offer the lower price to begin with?

6 november 2025
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Antwoord van RAC Car Insurance

Hi Christine,

Thank you for taking the time to share your review with us.

It is completely understandable to feel frustrated when your motor insurance quotation rises at renewal time, and we appreciate you letting us know about your experience with pricing shifts.

Please bear in mind that insurance premiums fluctuate regularly based on a variety of market factors, and if you ever get in touch to discuss your renewal figure directly, our team will always review the account to see if a more competitive rate is available at that moment.

We are very sorry to have lost you as a customer this year due to pricing and hope that we can provide you with a quote next year.

Vicky

Beoordeeld met 4 van de 5 sterren

Easy to do.Satisfactory.

27 oktober 2026
Review zonder uitnodiging
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 1 van de 5 sterren

The company took a payment from me…

The company took a payment from me although I had instructed them that I did not want to renew my car insurance because their quote was 30% more than other quotes I had had. I have requested them to refund the money but other than a message saying they would contact me within a fortnight ,I have not heard anything.

23 oktober 2026
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Antwoord van RAC Car Insurance

Gisela,

Thanks for getting in touch and sharing this feedback. We’re really sorry for the frustration with your renewal payment and the delay in hearing back from us.

We can see we’ve already replied to your emails that you sent earlier today. Please reply and let us know what outcome you would like us to help with.

Vicky

Beoordeeld met 5 van de 5 sterren

Easy access no fuss

Easy access no fuss. A good price for my needs.

17 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 4 van de 5 sterren

Pleasant experience

Reasonably easy to contact.
Got all the info i needed.
Pleasant experience reasonable renewal price.

24 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Good price

Easy process, fair price.

11 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

The quotation form was easy and…

The quotation form was easy and straightforward.
Communication with agents was also a straightforward process.

20 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

It was easy to see the quote and…

It was easy to see the quote and complete on line

19 oktober 2026
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Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

It was easy and quick

It was easy and quick
Agent on phone was very helpful

19 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 4 van de 5 sterren

FusRenewals free and no bother.

Fuss free and no bother.

24 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 3 van de 5 sterren

GENERALLY VERYN GOOD SERVICE PROVIDED…

GENERALLY VERYN GOOD SERVICE PROVIDED BUT I FOUND THE POLICY EXPENSIVE AND IT KEEPS GOING UP EACH YEAR WITHOUT ANY JUSTIFICATION PROVIDED ALL I GET TO HEAR IS EXCUSES ON PRICE RISE.

24 oktober 2026
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Antwoord van RAC Car Insurance

Hi,

Thanks for sharing your feedback with us.

We are glad you got a good service overall. We understand why you feel frustrated about your price going up each year. We will be in touch with you.

Tahara

Beoordeeld met 5 van de 5 sterren

Very Satisfied

Application easy to complete, a very competitive price, documents immediately available after payment, information on policy readily available and it was easy to confirm what was / was not covered.

13 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 4 van de 5 sterren

RAC car insurance

Already with RAC insurance, got a new quote for another year. Accepted quote. Was told documents would be emailed and posted. I prefer to speak to an operator as opposed to going online. They say it’s quicker. No it’s not for me!
Documents arrived, wrong amounts and dates 3 times. You ask customer to check details. May I suggest RAC to check details before they are sent to customer.

16 oktober 2026
Beoordeeld met 5 van de 5 sterren

Car Insurance

The experience was fine.

14 oktober 2026
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Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Very helpful to deal with and nothing…

Very helpful to deal with and nothing was a problem

24 oktober 2026
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

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