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RAC Car Insurance Reviews 

20.977
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very competitive price and easy to set up my car insurance. Plenty of options. However, it will be interesting to see what my renewal quote is next year. Most insurance companies don't want loyalty, s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good price for level of cover. Getting the quote was easy enough and then taking the policy out was fairly straightforward. I took out the online only policy🙄 which is were it becomes not as easy,... Toon meer

Beoordeeld met 4 van de 5 sterren

the gent i spoke to over a couple of things i was not sure about put my worriers to rest and was very patient with me there should be more people working in all types of insurance like him cos most... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service was exceptional as they talked through the different options of my insurance. It was nice to be able to speak to a knowledgeable customer service person who could explain all the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Autoverzekering
  4. Verzekeraar

Geschreven door het bedrijf

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

21K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

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4,4

Alle reviews

(20.977)

11.097 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

A massive additional premium for new…

A massive additional premium for new car even though the new car was an update of the last. Redirected to a supervisor who never returned my call. A request for proof of a NCB even though I am now in year three with the company and proof provided in 2024.

26 oktober 2026
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Antwoord van RAC Car Insurance

Hello,

Thanks for taking the time to share your feedback. We’re really sorry to hear about your experience. It’s frustrating when prices go up unexpectedly, especially on a updated model. Missing a scheduled callback from a supervisor and being asked for proof of your No Claims Bonus again is definitely not the standard we aim for.

We want to look into this right away for you. We will be in touch with you to see how we can help and get these issues sorted out.

Rachel

Beoordeeld met 5 van de 5 sterren

Realistic motor insurance quotation

A realistic quotation was given so quite happy to go ahead with you, RAC, again.

21 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 4 van de 5 sterren

car ins

good prices

21 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

all good thanks ,good price .we did…

all good thanks ,good price .we did have a slight hiccup or misunderstanding but it was rectified satisfactorily.

24 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

No problems.

No problems.
Thank you

25 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 2 van de 5 sterren

I have been unable to access my new…

I have been unable to access my new policy documents, especially the certificate, either on line or through the App.

16 oktober 2026
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Antwoord van RAC Car Insurance

Hi Anthea,

I am really sorry to hear that you have had problems accessing your policy online!

I can see that we sent you them by email please check your emails for your documents and we will be in touch to assist you further.

Vicky

Beoordeeld met 5 van de 5 sterren

The offer I was given was very good and…

The offer I was given was very good and I saw no reason to look elsewhere. The service was very good and the process quick and simple

22 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Reminder email received in plenty of…

Reminder email received in plenty of time. Easy to renew online, quote was less than last year, all documentation sent through quickly, very easy to renew policy.

21 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Competetive price

Competetive price - Easy to get a quote and do business on-line. Plus for me available through Quidco which gave extra discount

29 september 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Simple straightforward at a price you can afford

I renewed my car insurance strictly by email after I had received my renewal quote I accepted it and just waited
Simple and straightforward

25 oktober 2026
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Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Reasonable price and good service

Reasonable price and good service

25 oktober 2026
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Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Good price

Good price, easy process.

27 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 1 van de 5 sterren

Need a mortgage for quote!!!!

I am changing my car in a few weeks so I thought I would get a quote for it as I am already a customer. The price came back at over £3000. That was plain silly as I had over 20,quotes from other companies with most prices at £400-£600. Needles to say I will not take their quote up. As an aside I tried to change my car via my online portal but they did not even have my new car listed and it was a standard Range Rover Velar 2026 MY

27 oktober 2026
Review zonder uitnodiging
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Antwoord van RAC Car Insurance

Hi Peter,

Thanks for taking the time to share your review.

We're sorry to hear about your experience with your car change quote. We completely understand your frustration regarding the high price and the issue of finding your new Range Rover Velar on the portal

So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.

Tahara

Beoordeeld met 5 van de 5 sterren

It was easy to do online and not…

It was easy to do online and not complicated at all, the price was fair and i am very happy with the overall service.

1 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Renewal of policy easy to complete.

Renewal of policy easy

27 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

It was an easy process

24 oktober 2026
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Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 4 van de 5 sterren
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Straightforward sign-up process

Having reviewed a substantial set of quotes from car insurance companies. RAC offered the best combination of cover- not the least expensive, but the one I felt most comfortable with.
I have insured with the RAC before, so I knew the process.
The website worked well and was less time-consuming than other sites.
I have not made a claim to the RAC to date.

23 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

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