The lady who I spoke to was very helpful and explained in detail for me to understand. The only thing I was miffed about was having to pay £20fine for late payment which wasn’t my fault as the bank ha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Despite the site being fully automated (no human voice) the experience was trouble free from beginning to end. Everything explained fully (what was and what wasn't covered). Price was much improved on... Toon meer
Bedrijf heeft geantwoord
Reported at 10:15 PM rescheduled 4 times for attendance. Organised a taxi to take my wife home which failed to arrive. Recovery vehicle arrived at approx 10:30am the next morning. Left for over 12 hrs... Toon meer
Very good price compared with previous insurer who in my opinion are in danger of pricing themselves out of the market!! RAC insurance some £300 less for same degree of cover & very easy set up onlin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contactgegevens
Verenigd Koninkrijk
- rac.co.uk/insurance
4,4
Uitstekend
19K reviews
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Antwoord van RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Happy customer
renewal quote came on time, it was competitive and renewal was easy to do.
9 augustus 2026
Antwoord van RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Antwoord van RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Antwoord van RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Very pleasant telephone conversation…
Very pleasant telephone conversation with staff member who went out of her way to explain things.
5 augustus 2026
Antwoord van RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Antwoord van RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Quick and easy.
4 augustus 2026
Antwoord van RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Very easy to apply for car insurance
Very easy to apply for car insurance. A good price.
Lots of other rewards if wanted.
9 augustus 2026
Antwoord van RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Antwoord van RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Really easy to sort and confirm…
Really easy to sort and confirm details. Made a big saving over the other big insurance companies..
5 augustus 2026
Antwoord van RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
it was very easy to set up
4 augustus 2026
Antwoord van RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Good price and user experience.
Good price and user experience was excellent...hopefully I won't need to find out how good the claims process is!
9 augustus 2026
Antwoord van RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Very smooth
9 augustus 2026
Antwoord van RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
New policy sign up
Signing up for a policy is the same with most companies, but it is no indicator of how good the company is. That will only become evident when a claim has to be made.
3 augustus 2026
Antwoord van RAC Car Insurance
Hi Mr, Houlston,
Thank you for taking the time to leave us a review and for sharing your honest feedback.
We appreciate your comments and understand that, while setting up a policy can be a straightforward process, the true test of an insurer is how they support customers when they need to make a claim. We hope that, should you ever need to claim, we can provide you with the level of service and support you would expect from us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Rachel
Antwoord van RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Renewal of car insurance
All done very quickly on line. It was a renewal policy and the price had actually gone down.
A very positive experience.
Definitely recommend.
23 juli 2026
Review zonder uitnodiging
Antwoord van RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Smooth but communication problems.
Smooth but not good when needed to speak to your agents. The matter has been resolved but not much contact in the meantime.
10 augustus 2026
Excellent customer service and ease in…
Excellent customer service and ease in applying for insurance
4 augustus 2026
Antwoord van RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Auto Renewal more Expensive
My policy price went up!
As an existing customer, +15yrs NCB, and no appreciation of loyalty.
It's constantly in the news about haggling to work a better quote, but nothing. It ended up being a small amount more, so more hassle to move and start over with another insurer.
As its Internet based insurers, chatbox communications only, and impossible to get point across.
I do sort insurance weeks before renewal, but still no haggle available.
Renewal was only sent to me within the 21days to go.
I've always be told to sort it before 21days. The auto renewal email doesn't get issued to you before the 21days, so what's the point then eh?!?!
Makes it difficult to do the right thing, via best procedures (to help get the best quotes). I did my bit! A bit disappointing.
4 augustus 2026
Antwoord van RAC Car Insurance
Hi Rob,
Thank you for taking the time to share such detailed feedback, and we’re sorry to hear about your experience with your renewal.
We appreciate your loyalty over the years and understand how frustrating it can be to see your premium increase, particularly after building up 15 years of No Claims Discount. We also appreciate your comments regarding the renewal timeframe and the challenges you experienced when trying to discuss your policy through online chat.
We aim to make our renewal process as clear and straightforward as possible, so we’re disappointed that you felt the process made it difficult to shop around and make an informed decision. Your feedback regarding the timing of renewal communications and the limitations of chat-based support is valuable, and we’ll make sure it is shared with the relevant teams.
Many thanks,
Kirsty
A comprehensive and clear quotation of…
A comprehensive and clear quotation of what was offered, at a really competitive price
8 augustus 2026
Antwoord van RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
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