Nate, the representative I spoke to, was extremely helpful and patient and resolved my matter in a timely and efficient manner. He assured me that all of my information was accurate since I was a litt... Toon meer
Bedrijf heeft geantwoord
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Dylanni was an excellent communicator and efficient in resolving my issues. Her execution in solving my problem left nothing to be desired. Her performance was excellent and deserves all the praises t... Toon meer
Bedrijf heeft geantwoord
A few weeks ago i wanted to transfer some funds to my checking account from my C.D. What i did was the opposite. Today I reached out to Raisin for assistance and had the pleasure of speaking to ( Jack... Toon meer
Bedrijf heeft geantwoord
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contactgegevens
New York, Verenigde Staten
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,7
Uitstekend
1K reviews
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The representative answered all my questions and gave me valuable advise.
The representative answered all my questions in good details. She provided me with suggestions on how to make my decisions about maturing accounts permanently fixed in my account's profile.
10 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for sharing your feedback, Boris! We're glad to hear our representative was able to provide thorough details and help you set up preferences for your maturing accounts. We appreciate your support!
Brittany was very helpful and was able…
Brittany was very helpful and was able to solve the problem I had immediately. Thank you!
8 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to leave us a 5-star review, Ana! We're thrilled to hear that Brittany was able to assist you so quickly and resolve your issue right away. We appreciate your feedback and support!
Great customer service..listened to my…
Great customer service..listened to my questions..gave me the information I needed.
10 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to leave us a 5-star review, Gregory! We're glad to hear that our customer service team listened closely to your questions and provided all the information you needed. We appreciate your feedback and support!
Brittany assisted me in moving monies…
Brittany assisted me in moving monies from one acct to another. She was knowledgeable, patient, courteous and made the transaction seamless. Much thanks to her and her team!!!
10 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to leave us a 5-star review, Clayton! We're thrilled to hear that Brittany made moving your funds so seamless, patient, and easy. We'll be sure to pass along your kind words and gratitude to Brittany and the team!
She was very helpful and quick!
10 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to leave us a 5-star review, Jim! We're happy to hear that our team was able to provide you with quick and helpful service. We appreciate your support!
The Raisin associate was a great help!
The Raisin associate I spoke with did a very good job. She was kind, patient, and persistent in researching my question. I don't like to call and be a bother but she was very helpful and tracked down the perceived problem. A problem that is Raisin's fault for changing the format of your website every few months. Very confusing.
8 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to share your feedback! We’re so glad our representative was patient, kind, and persistent in helping you resolve your issue. We never want you to feel like calling us is a bother.
We also really appreciate your candid feedback regarding the website layout. We apologize for any confusion or frustration caused by design updates, and we'll be sure to share your comments with our product team as we work to make the user experience more seamless and consistent.
Friendly and helpful customer service
Friendly and helpful customer service. I enjoyed speaking with Astou.
9 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to leave us a 5-star review, Denise! We're thrilled to hear that you had a great experience and enjoyed speaking with Astou. We'll be sure to pass along your kind words to her!
Setting up the account was easy
Setting up the account was easy. The link said I would get $1,000 for setting my first account but it is not there, so not sure about that part. Maybe it posts later. I will update if it posts or not.
3 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
We're glad to hear that setting up your account was easy! We understand your concern about the promotional offer not appearing immediately. We can confirm that such offers typically post within a specific timeframe. We encourage you to monitor your account for the update.
Quick and easy resolution to add…
Quick and easy resolution to add beneficiaries
1 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
We're happy to hear that adding beneficiaries was a quick and easy process for you. We appreciate your positive feedback!
I had several Questions
I had several Questions. Your personal was very helpful.
Thank You!
Phil Metzinger
2 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
We're glad our team could assist you with your questions. Your positive feedback is much appreciated!
It's easy and clear to understand
It's easy and clear to understand. Transactions are quick and they have lots of choices to move your money into with higher interest than most banks.
9 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
We're thrilled to hear that you find our platform easy to understand and that transactions are quick! It's great to know you appreciate the variety of choices and competitive interest rates we offer. Thank you for your positive feedback!
Great service started with wait time…
Great service started with wait time close to 0.I’m not to up on my computer skills and the young mam took my lack of computer knowledge and got me where I needed to be.than. Thank you for your service.
8 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
We're so glad to hear about your positive experience with our team member! It's wonderful that we could assist you effectively with your computer needs. Thank you for sharing your kind words.
Quick response and prompt solution to…
Quick response and prompt solution to my problem.
3 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for the 5-star review! We're glad to hear that our team was able to provide a quick response and resolve your issue promptly. We appreciate your feedback and look forward to assisting you again!
Great customer service.
This company provides fast response to E-mails and correctly answers the questions asked.
4 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for the wonderful 5-star review! We are glad to hear that our email support team was fast and accurate in answering your questions. We appreciate your feedback and look forward to continuing to assist you!
Great staff and response
Great staff and response, always helpful and makes sure transactions or requests are complete. Notification of updates are superb. Thank you!
8 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you so much for the fantastic 5-star review! We are delighted to hear that you have had such positive experiences with our staff and that our communication and transaction updates have met your expectations. We truly appreciate your support and look forward to continuing to serve you!
During the call
During the call, customer service was courteous and professional from hello to goodbye. The service representative promptly fulfilled my request. Outstanding support!!
31 augustus 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you so much for the fantastic 5-star review! We are thrilled to hear that our customer service representative provided you with courteous, professional, and prompt support throughout your call. We truly appreciate your feedback and look forward to assisting you again in the future!
good service
8 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for the positive review! We truly appreciate your feedback and are glad to hear you had a great experience with our service.
My questions were answered quickly
My questions were answered quickly, accurately and without any confusion. I greatly appreciate the support so I can effectively keep my money working for me.
8 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for the fantastic 5-star review! We are delighted to hear that your questions were answered quickly and accurately. Helping you effectively keep your money working for you is always our goal, and we appreciate your business!
Great customer service
Great customer service. Explained clearly what I didn’t understand
8 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for sharing your feedback! We are delighted to hear that our customer service team was able to assist you and explain everything clearly. We appreciate your business and look forward to continuing to provide you with great support!
Only reason I gave it 4 stars was due…
Only reason I gave it 4 stars was due to the lengthy wait time. Other than that the customer service rep was good.
8 september 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to share your feedback! We are glad to hear that you had a good experience with our customer service representative. We sincerely apologize for the lengthy wait time you experienced. We know your time is valuable, and we are working to improve our queue times so we can assist you much faster in the future.
We appreciate your patience and look forward to providing you with a seamless 5-star experience next time!
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