Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking produc... Toon meer
Bedrijf heeft geantwoord
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The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be thei... Toon meer
Bedrijf heeft geantwoord
Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how... Toon meer
Bedrijf heeft geantwoord
Good luck collecting your funds out to an external account. They make it so hard. People work for the company are incompetent; switching my external account (due to closure) was nightmarish. So much o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contactgegevens
New York, Verenigde Staten
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,4
Uitstekend
906 reviews
Geen gegevens bekend over review-uitnodigingen
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I was given accurate information in a…
I was given accurate information in a professional kind manner.
8 januari 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for your review! We’re happy to hear that you received accurate information delivered in a professional and kind manner. Providing clear and courteous support is very important to us, and we appreciate you taking the time to share your experience.
Better savings than with bank…
We were searching for a better place to put our money than in our bank savings account where it was doing hardly any growing. But we wanted to be able to access it if we needed it for an emergency or any other special need. Raisin helped us find the right high yield savings account to accomplish our needs and our savings are growing much better than a regular bank savings account.
2 juli 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for sharing your experience! We’re glad we could help you find a high-yield savings option that allows your money to grow while still giving you the flexibility to access it when needed. It’s great to hear that your savings are working harder for you, and we appreciate you trusting Raisin to help meet your financial goals.
Straight Answer
I got the answers for my questions in a day.
26 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for your feedback! We’re glad to hear that you received prompt answers to your questions. Providing quick and helpful support is very important to us, and we appreciate you taking the time to share your experience.
Your Attention to Details
Your attention to details create many easy and efficient 'trips' of the whole site. If there is a necessary question or need of guidance, the staff will walk through the issue with you. I am a late starter in the Raisin Group. So I was surprised and delighted that I received a Good review of my account.
5 januari 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for your thoughtful feedback! We’re thrilled to hear that you find our site easy to navigate and that our team has been helpful whenever guidance was needed. It’s wonderful that your account review was a pleasant surprise. Our goal is to make every step clear and supportive, no matter when you join. We truly appreciate you being part of the Raisin Group and sharing your experience.
Nothing but unneeded nonsense
You people are making things very difficult for me. All I want to do is drop an account that is closed. All this bullshit to deal with.
5 januari 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for sharing your feedback. We’re very sorry for the frustration you’re experiencing with closing your account. That process should be straightforward, and it’s clear that your experience has been anything but.
To help resolve this as quickly as possible, I recommend contacting our customer support team directly at (844) 994-3276 with your account details so they can ensure the closure is completed without further hassle. We truly appreciate your patience and are committed to making this right.
I appreciate the service and interest…
I appreciate the service and interest rates. I hope they stay up. I just opened a new account and will be transferring more into that account soon. Everything was done seamlessly thank you Patricia Vazirani.
5 januari 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for your thoughtful review! We’re glad to hear that you’re enjoying the service and competitive interest rates, and that opening your new account was a seamless experience. We truly appreciate your trust and look forward to continuing to serve you.
Everything is laid out so smoothly it's…
Everything is laid out so smoothly it's a pleasure to do business here.
29 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for your kind feedback! We’re delighted to hear that you find everything clearly laid out and easy to use. Creating a smooth, enjoyable experience for our customers is very important to us, and we truly appreciate you taking the time to share your thoughts.
Your Company is wonderful.....Its so…
Your Company is wonderful.....Its so easy to move money around, and above all, you have the best rates.
1 januari 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for the kind words! We’re delighted to hear that you find it easy to move money and that our rates meet your expectations. Providing a smooth experience and competitive value for our customers is always our priority. We truly appreciate your support and confidence in us.
many investment options…
I like having many investment options all in one place.
2 januari 2026
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for your feedback! We’re glad you appreciate having a wide range of investment options all in one place. Our goal is to make managing and growing your investments as convenient and flexible as possible. We truly value your trust and support.
Terrible platform when you need to…
Terrible platform when you need to start moving money around. We are closing escrow and just found out I should have started a week ago. They have extremely long delays to go from bank > cash to available for transfer. They do not offer wires and can only transfer to another bank account.
Wish we start a week ago - escrow will likely be delayed by a week... just heads up - was told by support - the time to receive your cash is 4 to 5 business days.
30 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to share your experience. We’re sorry to hear about the frustration you encountered during a time-sensitive transaction like closing escrow.
We understand how important timing is when moving funds, and we regret that our transfer timelines and available options did not meet your expectations in this situation. As our support team noted, ACH transfers can take several business days to fully settle before funds are available, and we know that can be challenging when deadlines are tight.
We appreciate your feedback, as it helps set clearer expectations for future customers and informs our ongoing efforts to improve our platform and services. If there’s anything our support team can do to assist further or clarify next steps, we encourage you to reach out directly.
The company was very helpfull in leting…
The company was very helpfull in leting me know what I needed to do. They responded quickly to help me.
29 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you so much for your kind five-star review! We’re glad to hear that our team was helpful and responsive, and that we were able to clearly guide you through the process. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Money Stuck Like Others Have Complained…
I will stick to opening CDs and HYSAs through normal bank accounts or doing MMs with investment firms such as Vanguard. My money is stuck until I can get my bank to write my a letter stating the linked account I have is closed. Raisin will not let me add a bank account until I can prove I own the account I closed. Naturally nobody said this to me, I had to call to find this out after not hearing anything when I said I cannot provide a bank statement for an account I don't have access too. Vanguard is where I'll park my money from now on, let's me add multiple accounts without having to go through the most ridiculous 2 week process.
22 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
We’re sorry to hear about your experience and understand how frustrating this situation must have been. While our account verification and security requirements are in place to help protect our customers, we recognize that the process can feel restrictive, especially when an external account has been closed. We regret that this wasn’t clearly communicated upfront and that it led to delays and inconvenience. Your feedback is important to us and will be shared with our team as we continue to review and improve our processes. If you’d like to discuss your situation further or need assistance, our customer service team can be reached at (844) 994-3276. Thank you for taking the time to share your concerns.
Slow and tedious process on transferring funds out.I thought the people I spoke to were…
I thought the people I spoke to were very nice, patient and helpful but the process of there being only one external account to transfer my funds from Raisin to another .new external account was long and tedious for me so will not be using Raisin again.
15 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to share your feedback. We’re glad to hear that our team was helpful, patient, and supportive during your interactions. We understand that the limitation of having a single external account for transfers can feel cumbersome, and we appreciate you sharing how this impacted your experience. Your feedback is valuable and helps us evaluate ways to improve our processes. If you’d like to discuss this further or need any assistance, our customer service team is always available to help at (844) 994-3276
I have recommended Raisin to my family…
I have recommended Raisin to my family and have been very pleased with the service. It is convenient and very easy to use! In these times, getting the best interest possible on my retirement savings is critical. The Raisin platform helps me to do just that, saving me a lot of time as well. The bonuses offered have been greatly appreciated. Thanks, Raisin! (-:
17 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for your thoughtful review and for recommending Raisin to your family. We truly appreciate it! We’re glad to hear that you find the platform convenient and easy to use, and that it’s helping you maximize interest on your retirement savings. Saving time while earning competitive rates is exactly what we aim to deliver. We’re also happy to hear you’ve enjoyed the bonuses. Thank you for choosing Raisin and for your continued trust!
Raisin Lied to Me
I have had a number of accounts through Raisin, most recently a $240 K CD opened in May, 2025. This was opened during a promotion in which Raisin promised to pay a 0.5% bonus if the money remained there for three months. The money is still there (7 months later), but when the bonus was paid today it was $400 rather than the promised $1200. Their customer service said that they were only paying $400 (0.167%) because I had another CD (separate account, different bank) mature in the interim and I withdrew $165 K from that CD — they were only paying the bonus on my $240 K minus the $165 K that I withdrew from a different account with a different bank. Basically, they lied about the bonus. Never again — if a company lies to me, I am done with them. And…Raisin lied.
11 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration surrounding your promotional bonus, and we understand how disappointing this situation must feel.
Our goal is always to provide clear, accurate information about our promotions, and we regret that your experience did not reflect that. We’d like to take a closer look at the details of your accounts and the promotion to ensure everything was handled correctly and to clarify any misunderstandings.
Please reach out to our dedicated support team at (844) 994-3276 so we can review your case directly and work toward a resolution. We appreciate your feedback and the opportunity to address your concerns.
I got a clear explanation from my…
I got a clear explanation from my encunter with Nathan.
If the writing on the site was more exact, I would not have had to call.
9 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for sharing your feedback. We’re glad to hear that Nathan was able to provide a clear explanation during your conversation. We also appreciate your comment about the site information. Feedback like yours helps us improve. We’ll review the wording to ensure it’s clearer moving forward. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Antwoord van Raisin U.S.
Thank you for the kind words! We’re delighted to hear you had an excellent customer service experience. If there’s anything more we can assist you with, we’re always happy to help.
It says I have opened an account when I…
It says I have opened an account when I have not.
Want to open a new account and also get the bonus money but must be first timer. Why is it saying I have an account?
3 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for sharing your feedback, and I’m sorry for the frustration this has caused. We understand how important it is to be able to open a new account and qualify for bonus offers, and we’d like to help resolve this as quickly as possible.
This message usually appears when our system detects previous registration information, sometimes from an earlier signup attempt or an existing profile. Our support team can review your details, confirm your account status, and make sure everything is set up correctly so you can move forward.
Please reach out to us directly at (844) 994-3276, and we’ll be happy to look into this for you right away. Thank you for giving us the opportunity to assist.
Good Service
The representative I spoke with answered all my questions, was knowledgeable, and pleasant. The Raisin website is easy to use.
3 december 2025
Review zonder uitnodiging
Antwoord van Raisin U.S.
Thank you for the wonderful review! We’re delighted to hear that our representative was able to answer all your questions and provide knowledgeable, friendly support. It’s also great to know you find the Raisin website easy to use. We appreciate your feedback and are always here if you need anything further.
Antwoord van Raisin U.S.
Thank you for the great review! We’re glad to hear your transaction went smoothly. If there’s anything else we can assist you with, we’re always here to help.
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