Rapid Road Help Reviews 

Pleas dont talk rubbish to me at all. You thieves

I have taken this to small claims court

That same number I phoned on the 23rd, I have all the proofs etc

Great service. Answered the phone promptly (unlike other companies) were friendly and efficient. Breakdown were on site within 45 minutes and provided an excellent and considered service. Thank you!

Fast and friendly. Thanks, guys!

I was broke and call these guys, it was amazing service really quick and cheap I preferred to everyone was good experience

My exhaust feel off when on my own rang them and had someone with me within 15 minutes. Great guys really nice helpful

Very good service, I broke down and they came within 15 minutes, unlike other companies that would take hours to turn up, I’m very happy with the service and definitely would recommend, stress free and quick service, 5 stars ⭐️

lovely men, was there quick had kept us updated on how long. was very helpful

For a busy bank holiday monday evening in the down pour rain rapid road help was so quick and efficant to change a tyre.

They was at my location within 45 minutes. Lovely men. Would reccomend

Very prompt service and helpful.. Had a gearbox issue and the team arranged for help quickly.

Flat tyre on the motorway near Belfast on a Sunday evening, very prompt response and fix

Efficient, fast arrival, very polite. Would recommend.

Fantastic team! Great communication while we waited, excellent service on arrival... definitely use you again !

Absolutely dreadful service, I called Rapid Road Help on 07414 733409 in the late afternoon, I explained I had a broken down Jaguar iPace an all electric car with a flat battery, I had an existing Recovery company who couldn't move it, and required some specialist equipment, they confirmed that have all the expensive equipment required to move my vehicle, and that I needed to pay £200 deposit via SUMUP and they would text me the number of the recovery driver from 07482 554747, and that my recovery driver would arrive at my house for 8:00am to move my broken down vehicle. I started calling Rapid Road Help on all 3 numbers at 8:00am, by10:30am with no returned calls, I was convinced Rapid Road Help was a scam, At 10:45 the recovery driver called me and explained he'd been working late and that he would be with me in 5 minutes. The recovery driver couldn't move my vehicle. He left, explaining that he needed some specialist equipment, Rapid Road Help finally called me shortly after he'd left, explaining that the driver would return with the specialist equipment. The driver did return 10 minutes later, but he still couldn't move my Jaguar iPace. I tried calling Rapid Road Help multiple times (to complain that after 2 visits they still hadn't moved my Jaguar iPace), at lunch time I finally gave up and called an independent local garage to move my car and I paid them for moving my car. I then returned to calling Rapid Road Help multiple times and left dozens of answer messages asking Rapid Road Help for a refund, but they didn't return my calls. I finally received a call from 07482 554747 at 22:30, explaining they had been incredibly busy.

The owner said I'm entitled to a 30% refund, because even though they couldn't move my iPace, the same car they told me they could move, they can earn appearance money. I've since been told they treat every job seriously, but my findings were that they wouldn't answer or return my calls, and I now understand that I've apparently provided incorrect and incomplete information; I specifically told Rapid Road Help that an existing recovery driver couldn't move my Jaguar iPace, it's got a completely flat battery and needs specialist equipment to move it, and Rapid Road Help confirmed they had the equipment, but it appears they either didn't have the equipment or they didn't have the technical wherewithal to move my Jaguar iPace, they wasted my time and they want me to pay appearance money, for turning up and not doing their job.

Rapid Road Help have now explained they have paid the driver they sent to not move my car, the driver is local to me, I've since spoken to him this is the first and will be the last time he's accepted a job from Rapid Road Helpand, he's also confirmed, that he's not expecting any payment from Rapid Road Help, he also believes Rapid Road Help are a scam.

Rapid Road Help have now also explained that the reason their driver they appointed couldn't move my Jaguar iPace is because of other issues I failed to mention, when I first called Rapid Road Help, I explained I'd appointed a Recovery company to recover my Jaguar iPace and take to my local Jaguar dealer, but they couldn't move it, and they needed some specialist equipment and a large truck (my fully electric iPace is very heavy), Rapid Road Help confirmed they have invested in all the equipment required, and this is why they are expensive, but when there appointed driver appeared, he confirmed he'd not been advised of any specialist equipment requirements or indeed that the car was a fully electric EV.

Finally Rapid Road Help advised me that the only way they can provide a refund is by asking for my bank account details, anti money laundering advice is that as the Merchant, you should use the same payment method to pay a client as you did to receive funds from the client, and the same advice is given for the purchaser, anything else is considered potential money laundering activity or scam, and for Rapid Road Help , I'm convinced they are a scam.

Quick response and good service! Provided all the help to us despite it being Easter Sunday.