RAPID SECURE LIMITED Reviews 

Tenanted property: T was victim of DV. Ex partner (P) phoned the police to say T had left children in the house alone. Police went round. Rapid Secure were engaged by the police to secure the property. As the landlord (LL) I was at no point informed of the incident. T told me briefly what had happened and that the locks were changed. I thought that was the end of the matter. I later received a phone call from the police demanding £264. I said it was nothing to do with me. I own the property but I'm not the occupier and it was the occupier that had the incident. I then got a letter from RS demanding money. No invoice so I don't know what they did. RS referred to the incident as if they had secured the property to keep me safe. I wrote to them twice explaining why I was not responsible and that the police did not have any legal right to claim the £ off me. RS wrote to me at the property address, not my correspondence address. I wrote to RS to inform them of my address, yet I received another letter at the property,not my address, threatening me with court. RS didn't even give me a new key to the property! I have no contract with RS and am looking forward to going to court.I don't even know the date of the incident as nobody has given me any of the details! Bring it on RS!

Arrived at the scene quickly and had the broken door boarded up and secure in double quick time

Very poor work. The police arrange them to board up a door as we were not in the country. They simply screwed a board to the outside (which did not fit) using normal screws. The property was not secured and they damaged the door beyond repair. They now have the cheek of wanting to charge c£300 for the shoddy work. I now have to pay for re-boarding and new door based on their shoddy workmanship. Avoid at all costs!

I was grateful for the quick response to have boarding up done within a couple of hours of a break-in. The work was done quickly and efficiently.

Handled all my claim efficiently

Had the misfortune to require a boarding up service. The police arranged for this company to come out. At the time i was relieved to have the smashed window boarded up even though it was not fitted correctly and had big gaps at the bottom. They fitted the board with screws from the outside enabling any one to remove them easily and gain access. The next day i actually removed the board cut it to the correct size and refitted with screws from the inside giving me a little bit more security. When i approached the company regarding the poor shoddy work their reply was it would have been quicker to smash the pain of glass next to it to gain entry rather than remove 6 screws.!!!!! Would never use again.

Thank you very much your employee was very prompt, courteous and professional.

Arrived in the hour we were told and secured the property very efficiently

Very prompt and pleasant service, but the quality of the boarding up was not very secure.

An elderly, living alone relative fell down the stairs. Called for help, doors locked and with no keysafe or access, neighbour called the police who gained entry by smashing back door glass window.
Ambulance arrived, soon after an extremely nice fella from Rapid Secure, who cut a small strand board panel, securing it over the lower half of the broken glass with a single coach bolt, washer and nut. Hardly secure. 10 minutes was all it took.

We now have a bill for £240. I replaced their boarding with a full panel and 4 corner bolts as a temporary measure and later replaced the toughened glass double glazed unit for £60.

As a legal point, no contract exists between the property owner and this company. We had no option as the service was already ordered by the police, other posts also indicate this.
My opinion ...Standard of workmanship mediocre, charges a blatant rip off.
At a revenue rate of at least £240/HR they can well afford to be nice!

Friendly service and advice considering our situation ( break in )

Came asap and got the job done well done great job

Disgusting. Called out by the police to secure a small door window after a burglary. Recieved an invoice over a week later for £265 for a shoddy board with 4 screws that we then had to secure further ourselves. I cant believe the price they are charging for victims of crime. I cant afford that cost after having my workplace broken into and having had to replace things, add more cameras etc. The woman on the phone had clearly had an awful lot of calls of the same complaint, she knew exactly what to say without missing a beat. Very well rehearsed. Literally daylight robbery and for very low standard of work too. I cant even voice how angry I am.

Rapid Secure responded within an hour, did a great job and they were cheapest quote I could get for an emergency.

Used Rapid Secure to board up a broken window following a burglary. Quick service and a good job. However, when paying the invoice over the phone they said they could quote for the replacement window but nobody bothered to call me back.

Do not use this company to secure your house. Front door was smashed in. They fitted the old lock so when we came back a few days later we had to call a PROPER locksmith because we couldn't get in. The rear patio door had a piece of plywood stuck on with GAFFER TAPE. Ifthis is securing a house then I'm astounded. BEWARE.

Friendly, Arrived on time and boarded up window.

Was very quick getting here after the police rang, was bothered about upsetting my dog, tried his hardest to be as quiet as possible whilst be very quick. Lovely gentleman

Quick, efficient service, it is expensive but prevention of further damage due to weather conditions is essential this time of year.