I was initially going to complain about the packaging because I thought the packing peanuts were pure plastic. However, reading my order confirmation email, I realised that they actually use biodegrad... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I found rebel plants by doing a Google search a few wks back as i wanted a particular cactus. So I looked & loved what I saw. I only bought 1 that time but I needn't of panicked as I received my order... Toon meer
Bedrijf heeft geantwoord
A beautiful, unusual pot. It was received very quickly, packaged well, in exactly the right sized box and no extraneous packaging. I would definitely use this company again.
Bedrijf heeft geantwoord
Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.
Contactgegevens
Wimbledon, SW19 3TL, London, Verenigd Koninkrijk
- info@rebelplants.co.uk
- rebelplants.co.uk
4,7
Uitstekend
302 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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Good afternoon plants
Good quality plants. Healthy roots. Ordered phalenopsis peloric and flowers came broken. I was very sad but the rest of the plant was looking good. Upon contacting the seller I got some refund which was good and fair. Very fast reply and refund. Its 4 not 5 as i think they have to pack the plants better. Packaging is very basic and does not protect the plant enough.
10 oktober 2024
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you for your feedback! We're glad to hear you were happy with the quality of the plants and our customer service.
We’re continuously working to improve our packaging to ensure fragile plants arrive safely, and your comments will help us make those improvements. Thank you for your understanding, and we hope to serve you even better in the future! 🌱
Izzy
Great plants
Great plants, very healthy. Delivered quickly and quality was more than expected
14 oktober 2024
I am happy with my purchase from Rebel…
I am happy with my purchase from Rebel plants, everything came in great condition.
8 oktober 2024
Fantastic!
Fantastic!
Stunning pot .
The colours are even better in real life than in the pictures.
Fast efficient delivery
Thoroughly recommend
26 september 2024
Antwoord van Rebel Plants
Thank you so much for your wonderful review! We're thrilled to hear that you love the pot and that the colors exceeded your expectations. It's always our goal to provide fast and efficient service, so we’re happy to know that you had a smooth delivery experience. We truly appreciate your recommendation and look forward to serving you again!
Orchid gift
I bought an orchid and pot with a gift card for my friend to show my love and support as she starts chemotherapy. I had them delivered and didn’t hear anything so I checked they were delivered, which they were. The delivery took longer than expected but not a huge problem as they weren’t for a birthday or special date. I still didn’t hear anything a few days later so I decided to call in case they were delivered to the wrong house, only to find my friend had received them but had no idea who they were from. No gift card or my words of support. This was only an extra £1.99 and that’s not a huge loss but it lessened the impact and experience for my friend going through a serious health concern.
I haven’t seen the orchid or pot myself yet but my friend does say the quality of the orchid plant is superb, vibrant and healthy with a huge amount of beautiful flowers and is very happy with the pot.
I would have given a 5* review had it not been for the missing card because it was very important she received the words of encouragement, support and love. Because the plant quality is good, I would give them another chance.
23 september 2024
Antwoord van Rebel Plants
Thank you for your valuable feedback; it means a lot to us. We take great care with our packages, especially when they include gifts or special requests, because we truly understand how important they are.
Our goal is to make our customers as happy as possible when they receive their orders from us. Unfortunately, this was a human error, and we sincerely apologize for the missing card. We have issued a refund for the gift packaging.
If you choose to give us another chance, we’ll make sure to do our very best for you. I will also pass your feedback to our packaging team to help improve our service. Thank you for your understanding.
Best regards,
Izzy
Beautiful pots and great customer…
Beautiful pots and great customer service. Pots arrived broken and they quickly dispatched new ones that arrived in perfect condition.
9 september 2024
Antwoord van Rebel Plants
Thank you for your review! We're thrilled you love the pot and our customer service. We are working hard to make everything right. We appreciate your recommendation and hope to serve you again soon!
Rebel Plants
Izzy
Ordered a variegated monstera cutting
Ordered a variegated monstera cutting, expected to receive a leaf, with hopefully one or two small roots. It has a full root ball, I’m really delighted. Packaging was minimal, ingenious and almost entirely biodegradable.
25 september 2024
Review zonder uitnodiging
Antwoord van Rebel Plants
Thank you so much for your kind words! We're delighted you’re happy with your variegated monstera cutting and the surprise of a fully rooted cutting. We're also glad you appreciated the eco-friendly packaging.
We look forward to serving you again! Thank you for choosing us.
Rebel Plants Team
izzy
Plants were well packaged
Plants were well packaged. Beautiful blooms.
Just sad with one order with not looking great roots.
2 september 2024
Antwoord van Rebel Plants
Thank you for your 5-star review! We're thrilled that you're pleased with your order. Your feedback means a lot to us, and we can't wait to assist you again in the future!
my plant arrived in good condition,well…
my plant arrived in good condition,well packed as well.Has settled in well, love it.
2 september 2024
Antwoord van Rebel Plants
We’re thrilled to hear that you had a great experience with us. Your support means the world to our small business, and we’re so glad that we could meet your expectations. If you ever need anything else, don’t hesitate to reach out – we’re always here to help!
Thanks again for choosing us!
Best regards,
Izzy
Rebel Plants Team
Antwoord van Rebel Plants
Thank you so much for your kind words! 🌱
We’re delighted to hear that you enjoyed our plants and found our staff friendly! Your feedback truly brightens our day. If you ever need more plants or have any questions, we’re always here to help!
Thanks again for your support!
Best regards,
Izzy
Rebel Plants Team
Pleased with the pots
Easy to order. I ordered 3 pots and they were all beautiful. I will be looking at the website again for items for my new house and garden.
22 augustus 2024
Antwoord van Rebel Plants
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're happy with your purchase and experience. Your kind words mean a lot to us and motivate us to keep delivering the best quality and service. If you ever have any questions or need further assistance, feel free to reach out. We're always here to help!
Rebel Plants Team
Lovely pots delivered very quickly and…
Lovely pots delivered very quickly and well packaged
15 augustus 2024
Antwoord van Rebel Plants
We truly appreciate your 5-star review! 🌿 It's wonderful to hear that you're satisfied with your experience. We're passionate about providing high-quality plants and excellent service, so your feedback means the world to us. Don't hesitate to get in touch if you need anything else. Thanks again for choosing us!
Rebel Plants Team
These orchids are beautiful and are my…
These orchids are beautiful and are my new favourites out of all my orchids. They arrived quick and well packaged I couldn’t be happier with these lil cuties, i absolutely love them!
5 augustus 2024
Antwoord van Rebel Plants
Thank you for the glowing 5-star review on our orchid! We're thrilled to hear that you're happy with your purchase. Orchids can be a bit tricky, but it sounds like you have a green thumb! We hope the bloom brings beauty and joy to your space for many months to come. Thanks again for choosing us! 🌸
Rebel Plants
Antwoord van Rebel Plants
Thank you so much for the wonderful review! We're thrilled to hear that you're happy with your purchase and experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. 🌿
Rebel Plants
Antwoord van Rebel Plants
Thank you for your fantastic review! 🌟 We're so glad you're happy with your experience and the product. It's always a pleasure to serve customers like you, and we look forward to helping you again in the future. Enjoy your new plant! 🌱
Set of 3 planters were exactly as…
Set of 3 planters were exactly as advertised and delivered well packaged. Although seen this companies products on other platforms, I got a much better price by dealing direct.
11 juli 2024
Antwoord van Rebel Plants
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience with us. Your feedback truly means the world to our team.
We're committed to providing the best possible service and your kind words reaffirm that we are on the right track. If there is anything more we can do for you, please don't hesitate to reach out.
Thank you again for your support.
Best regards,
Rebel Plants
Orchid not in the best condition
Orchid arrived promptly, however the flower only ladyed a week and the roots were not the best, some brown which for an orchid is not good. I have many orchids and can keep them flowering fir months so a little disappointed
27 juni 2024
Antwoord van Rebel Plants
Hello,
We're sorry to hear that your experience wasn't as great as we hoped it would be. We always choose the best possible plants for our valued customers, but as living creatures, they can sometimes be affected by shipping or adjusting to a new environment. We wish you had contacted us before leaving a review, as we always offer solutions for any issues. We've sent you an email, and if you're open to giving us a second chance, we'd be delighted to serve you again soon.
Best regards
Izzy
Orchids
I have now made 4 different purchases from rebel plants as the plants are extremely well packaged in biodegradable packaging and they always arrive in super quick time. What impresses me the most is that the orchids are always healthy and in great condition, also they have a lovely range of orchids which you don’t find in a regular shop or garden centre.
13 juni 2024
Antwoord van Rebel Plants
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are satisfied with your purchase and our service. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience for our customers.
If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Rebel Plants
Beautiful pots
Beautiful pots bought as a gift. Very efficient service. Picked up from the Morden address. No human interaction but they were waiting for me exactly where they said they would be, safely packaged.
20 juni 2024
Antwoord van Rebel Plants
We are delighted to receive your 5-star review! It means a lot to us that you are happy with your experience at Rebel Plants. Your kind words inspire us to keep providing high-quality products and exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again soon!
Warm regards,
Rebel Plants
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