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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I was charged 80$ despite trying to cancel my membership several times. This is shocking that a company can scam you like this. Every time i reach out to customer support its a robot that cant locate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I used a Recharge City kiosk for what I understood to be a one-time portable phone charger rental, paying an initial fee of $10.88. However, it was not made clear during the transaction process th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If you're in the city a lot the subscription is worth it imo but I always cancel mine before traveling and then sign up again when I get back.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

i have been using Recharge.city for the past six mounths while traveling across Europe and Asia, and it has completely changed how i stay connected. The process is incredibly simple: installation inst... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudelijke apparaat verhuurder

Geschreven door het bedrijf

We are the provider of device-charging services intended to encourage the economy, where goods are shared instead of compulsively bought and abandoned. The company's power bank rental service offers freedom and convenience for people as they can charge their phones anywhere, anytime without having to leave their device behind or worry about cables.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

96 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 70% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,4

Alle reviews

(96)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This is a total scam

This is a total scam! These guys will keep calling you, telling you you’ll make great revenue and get your ROI in 3 to 4 months complete nonsense. You’ll get nothing! And when you don’t, they’ll blame it on the location where you installed your station. Then, they’ll try to sell you a location. Oh, and don’t fall for that so-called “Lazy Franchise” in NYC—the only lazy thing you’ll get is your ROI! 😄😄

Also, they’re not even in any state. They’re not even in the U.S.! Even the founder was just trying to be in the U.S. If you don’t believe me, ask them if you can visit their office. Spoiler alert: there is no office. And if they ever set up some fake one in NYC, just ask their neighbors when they actually moved in. You’ll get your answer real quick!

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 Recommend

This was very useful for my visit to New York! I have not used a service like this before and I was very pleased.

14 maart 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Had to cancel my credit card!!

Battery itself was OK, but they are unresponsive when trying to stop the subscription. What's App - Nope; Email - Nope!

Had to cancel my credit card

6 maart 2025
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Hello. We sincerely apologize for any confusion and inconvenience caused. For all our users' convenience, any active rental plan or subscription can be easily managed and canceled at any time directly inside the Recharge.city mobile application under the 'Subscriptions' section.

Beoordeeld met 1 van de 5 sterren

A Costly Scam – Stay Far Away

I regret investing $16,500 with Recharge.city. They called me in Oregon, promising a guaranteed ROI within months if I invested in their mobile charging station franchise. They claimed to be a successful city partner of New York with thousands of stations and even connected me with "franchisees" who shared glowing reviews.
Turns out, those franchisees were actually their own employees pretending to be successful investors. It was all a lie to gain my trust. After investing, I realized it was a scam—no ROI, no support, and no honesty.
I feel completely misled and want to warn others: Recharge.city is not trustworthy. Save yourself the trouble and avoid them at all costs.

29 februari 2024
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Hello Mary.

Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns. Furthermore, you completely ignored our official transaction verification request, and your legal limits for any claims have long expired. This case has been formally escalated to senior Trustpilot supervisors for manual removal due to fraudulent B2B misrepresentation.

Beoordeeld met 1 van de 5 sterren

A Tale of Deception & Financial Loss

I am writing this review to warn others about my harrowing experience with Recharge.city, a company that I now believe to be an elaborate scam. I invested $18,000 with them, lured by their promises of a fast return on investment (ROI) within just a few months. Unfortunately, what followed was a nightmare of deceit, false promises, and financial loss.
From the outset, Recharge.city presented itself as a legitimate business operating in the mobile phone charging industry. They claimed to have a vast network of charging kiosks across the United States, supported by a sleek app that displayed thousands of locations. However, upon closer inspection and after conducting my own research, I discovered that their operation is nothing more than a facade.

The Deceptive Practices of Recharge.city:
Fake Locations and Misrepresentation:

Recharge.city’s app shows thousands of charging kiosk locations, giving the impression of a thriving business. However, I found out that these locations are largely fabricated. In reality, they have only a handful of cheap, low-quality Chinese charging kiosks placed in a few locations in New York. These kiosks are managed by individuals who appear to be undocumented immigrants, further raising ethical and legal concerns.

The Owner’s Shady Background:

The owner of Recharge.city, Maxim Kamaldinov, is reportedly based in Russia. While the company claims to have a U.S. office, it seems to exist only on paper. This lack of transparency and physical presence in the U.S. is a major red flag. It appears that the entire operation is designed to give the illusion of legitimacy while funneling money from unsuspecting investors.

Pressure to Sign Documents:

After taking my money, Recharge.city pressured me to sign various documents under the guise of formalizing the investment. These documents were vague and written in a way that absolved them of any responsibility. Once the documents were signed, they became unresponsive, effectively disappearing with my hard-earned money.

No ROI, No Accountability:

Despite their promises of a fast ROI, I have not received a single penny in returns. Attempts to contact their support team have been futile, and it’s clear that their business model is designed to take money from investors without any intention of delivering on their promises.

In conclusion Recharge.city is a scam operation that preys on individuals looking to invest in the mobile phone charging industry. Their entire business is built on lies, fake locations, and unethical practices. I urge anyone considering investing with them to steer clear. Do not make the same mistake I did. Save yourself the financial and emotional distress by avoiding this fraudulent company at all costs.
If you have already invested with Recharge.city, I recommend seeking legal advice and reporting them to the appropriate authorities. Together, we can expose their deceit and prevent others from falling victim to their schemes.

5 maart 2024
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Hello Renee.

Our company operates strictly within US federal and local laws, and our hardware is fully certified. We maintain a fully stocked domestic warehouse, ensuring that all contractual equipment is отгружено and deployed instantly upon formalizing the investment documents you acknowledged signing. Expecting a full $18,000 ROI within a few months is mathematically unrealistic for any legitimate vending network, as returns depend on daily operational rentals. Defaming our personnel with xenophobic slurs and making false claims about our physical infrastructure constitutes corporate disparagement. Your placeholders in our 'Find Reviewer' system have been officially noted, and this case is now with the Trustpilot Legal Team for manual removal due to severe defamation per se.

Beoordeeld met 1 van de 5 sterren

Totally dishonest. A virtual scam scheme

Okay, so Recharge.City totally scammed me. I fell for their franchise pitch, thinking I’d make easy money on charging stations in NYC. Big mistake. They promised a guaranteed return – lesson learned, that’s always a lie. The address they gave? A complete fake!
Thankfully, I clawed back my $13,000 with a chargeback (what a headache!). But seriously, avoid Recharge.City like the plague. If someone promises guaranteed returns, run. Always double-check everything, and trust your gut – I wish I had.

22 februari 2024
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Hello Mary.

Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns.

Beoordeeld met 1 van de 5 sterren

I've recently researched this company on TrustPilot

I've recently researched this company on TrustPilot after the damage was done, and I'm left deeply disappointed. I lost $19,500 paying them for charging stations and a location service in Manhattan, New York. Unfortunately, the stations did not generate any return.
Despite claiming to have a U.S. presence, it turns out they don't have an actual office here. Their payment systems are registered through a dubious Russian front man in New York.
They seemingly buy very cheap charging stations from China online and then make people to spend thousands of dollars on buying their franchise. However, the reality is that nobody in the U.S. seems to use these chargers.
What’s more puzzling are the positive comments on Trust.Pilot, most of which appear to have Russian surnames - this says a lot.
I strongly recommend that people exercise caution if they receive calls from individuals with foreign accents trying to persuade them to invest in the charging station franchise with Recharge.city.
I'm planning to apply for a chargeback to recover my funds. Additionally, never sign any documents or send your ID to them—they request this information to prevent chargebacks.

29 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They seemed professional and reliable…

They seemed professional and reliable until they got my money. They disappeared after I paid them for the stations and location services, and when I contacted them two weeks later, they asked for more money to place the stations in "hot locations." It has been more than a year now, and I haven’t seen a single penny, contrary to their promise of a steady income. Absolutely stay away.

22 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam Alert: Avoid Recharge.city (it's not Recharge.com)

I fell for the scam thinking it was Recharge.com. They exploit the similar name to deceive people. They called me, promising passive income, but provided fake details. When I asked to visit their New York office, they made excuses. Their listed address, 150 Broadway, lacks specific details like room or office number, proving they have no real office. I paid $18,000 for stations and location services but received nothing. They disappeared & then demanded more money to start generating income. Beware and think twice before giving them your hard-earned money or personal documents like ID etc.

31 januari 2024
Beoordeeld met 1 van de 5 sterren

Avoid at all cost

Don't spend your money as I did on this worthless investment. They said money will flow after the first month as it takes time. I waited 3 months and I'm sitting with this machine making nothing. The customers denied to use this charger even when I've provided free vouchers as they says this little thing might risk their phone data, And you expect someone will pay to use it.
Disappointed and I'm working with my bank to get my money back.

23 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible experience

Horrible experience
I invested $2300 USD, Adam was calling me and giving me a breakdown on how i would make money. I finally decided to make this investment in hopes to make money while on maternity leave.
In reality they preyed on a woman who just had a baby, knowing they had no good intentions.
They gave me a location that I paid $500 for them to find for me and I never got a customer.
I was told to give it 2 months, I reached back out in when 2 months were up and Adam no longer worked in that department.
I was told it if I would spend an additional 1k they would get me a better location!
And not to call back until i had the 1k.
Bottom line this was the worst investment i could have ever made! I wish i could get my money back

23 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A complete Scammmm

I had a terrible experience with Recharge.city. They repeatedly called me, convincing me to invest $12,500 in their franchise for mobile phone charging stations, promising a quick ROI and passive income. It’s been a year and seven months, and I haven’t seen any income, let alone the promised ROI.

When I contacted them, they made excuses about the location not being good enough and convinced me to pay an additional $3,000 for better locations. After they got the money, they made me sign an agreement and provide documents like my ID and a receipt with my signature. I later realized this was to prevent a chargeback. When I tried to get my money back, they used these documents against me, and I lost the chargeback.

I’m shocked to see positive reviews from their COO Sergey Bolyubash here. It’s clear to me that these positive comments are fake. I strongly advise against doing business with these scammers

28 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Misleading

Firstly, it's not at all like they claimed on calls or ad. No one like to pay to charge there phones here even with the voucher I offered. Secondly, I don't see any potential on this machine enough to make any dime at all right now. Disappointed

12 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bitter and expensive experience

I invested in Recharge.City's franchisee program for New York City on June 12, 2024, with high hopes based on their promises of a fast ROI and their supposed strong user base. They assured me that the stations would start generating money within the first week of placement. I’m based on the West Coast, so I trusted their claims about station placement and performance.

It's now been months, and I have seen absolutely no returns. I can't even verify if the stations are placed as promised. The lack of transparency and follow-through is alarming. Their customer support has been unresponsive and unhelpful.

To my surprise, I see numerous positive reviews, which seem highly suspicious and likely fake. This company appears to be a complete scam, and I strongly advise others to avoid investing their hard-earned money with them. It’s been a frustrating and costly experience, and I hope this review helps others from falling into the same trap.

12 juni 2024
Beoordeeld met 1 van de 5 sterren

Zero Returns

Don't know what to say. This charging stations will bring absolutely nothing into your pocket. I've places the machine within one week after receiving it, waited for two months and nobody came into the station until you force someone to use it. They are doing no marketing to get customers.

16 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of fraudulent fromises and Fake…

Beware of fraudulent fromises and Fake Dashboard. I fell victim to this company’s false promises of stable passive income and a quick ROI within a few months. Regrettably, I paid them $33,000 for stations and a location in New York City without conducting proper due diligence. They provided me with a dashboard to monitor my income, but it turned out to be entirely fake. I have not received any income whatsoever, and it has been over a year now.
I am in the process of filing a chargeback request. Recently, I joined an online forum for victims of this company and discovered that I am not alone in being defrauded. Upon visiting the Instagram profile of the company’s owner, I found that he appears to be living in Russia.

22 november 2023
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Please to not rely on this review, This person has a fake account and never bought anything from us.

Thank you.

Beoordeeld met 1 van de 5 sterren

ABSOLUTE SCAMMERS

ABSOLUTE SCAMMERS! I was told there would be return on investment in just a couple of months but l can barely see pennies coming through. BEWARE PAYING THEM ANYTHING. THEIR BIG TALKS AND FAKE PROMISES WILL BE GONE ONCE THEY HAVE YOUR MONEY.

7 mei 2024
Review zonder uitnodiging
Logo Recharge.city

Antwoord van Recharge.city

Hello,

After inspection, it turns out your account is fake, your action shall be reported.

Beoordeeld met 1 van de 5 sterren

They don't even have an office in New…

They don't even have an office in New York city. I visited the address mentioned on their website and to my surprise they have no office there whatsoever. It was too late by then as I have already lost $15000. Never trust them. A guy named Alex with a foreign accent may contact you promising a 6 months ROI. Please stay away. I've all the receipts and have forwarded them to the fraud prevention departments. I'm not in the US right now. I will take legal action after I return.

8 november 2024
Logo Recharge.city

Antwoord van Recharge.city

Hi,

According to your account you're posting outside the US and you have never been in the US nor an investor.

Anyone is more than welcome to visit us, we also make sure that our address appears on each email.

Thank you.

Beoordeeld met 1 van de 5 sterren

SCAMMERS, STAY AWAY

They lured me to buy their phone charging machine for $2400 saying I can make ROI within 6 months. It was late when I realized I couldn't be able to generate $20 in a month. Absolute Scam and I am moving legally to stop these Scammers. No response from their side when I tried to contact them. I'm gonna get chargeback

28 september 2024
Logo Recharge.city

Antwoord van Recharge.city

Hello Tim,

You haven't placed the station that's why it's not making money, You asked if we can find a location for you then you suggested finding it yourself to save money and you never did, we responded to each message and call from your side. Our business days are Monday to Friday, we do not respond over the weekends.

Best,
Recharge.city

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