Excellent customer service and product . I have purchased 2 benches for our garden for us and guests staying with us . Most people do not realize they are plastic .After having years of wooden b... Toon meer
Bedrijf heeft geantwoord
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Great picnic tables and quality is great. Easy to order and speedy delivery. Arrived flat-packed and took some time assembling, but it was worth it. Instructions were clear. We are a small business an... Toon meer
Bedrijf heeft geantwoord
It was delivered on time, delivery driver didn’t look too happy as he was asked to bring it into the back garden, but otherwise it was ok. Putting it together wasn’t brilliant, instructions were not... Toon meer
Bedrijf heeft geantwoord
Good delivery time. Excellent customer service. I am chuffed to bits with my new recycled picnic bench. Very good quality, very sturdy plus no maintenance. It looks fabulous on my patio. Honestly, I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over NBB Recycled Furniture
Geschreven door het bedrijf
NBB Recycled Furniture
Geschreven door het bedrijf
- Made From 100% Recycled Plastic!
- So far NBB Recycled Furniture have saved over 150 Million plastic bottles from landfill and being maintenance free, long lasting and guaranteed for up to 25 years.
FREE Delivery to Mainland UK
Order Online Today!
We understand that a lot of companies and schools require quotations before purchasing. We offer all customers free no-obligation quotations with full details including specification, colours available, total prices and any other applicable information.
Contactgegevens
First Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole , Verenigd Koninkrijk
- 0800 1777 052
- sales@recycledfurniture.co.uk
- recycledfurniture.co.uk
4,7
Uitstekend
833 reviews
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Antwoord van NBB Recycled Furniture
We really appreciate your kind words about our service – thank you! Hope to see you again, Rebecca.
Kind Regards,
RecycledFurniture Customer Service Team
no hassle ordering and delivery and…
no hassle ordering and delivery and very happy with the product.
13 juni 2025
Antwoord van NBB Recycled Furniture
Thanks for your kind words – we’re glad the quality lived up to expectations, Adam.
Kind Regards,
RecycledFurniture Customer Service Team
Absolutely delighted
The bench arrived on time and in good condition. It was easy to put together and is very sturdy....also weighs a ton! All of our staff who use it are very impressed with it, which is unusual as very little makes a mark on these folk.
12 juni 2025
Antwoord van NBB Recycled Furniture
Great to hear the product is working well for you and that you received a 5-star service – we hope to continue to deliver!
Kind Regards,
RecycledFurniture Customer Service Team
I’ve been looking for recycled plastic…
I’ve been looking for recycled plastic garden furniture in the UK since seeing it in Texas in the USA back in the 80s, there it was also used as curb edging. NBB Recycled Furniture have a good selection of recycled plastic furniture, and not badly priced. However, having purchased what I thought was a seat made from recycled plastic, turns out it appears to be wood! As the instructions say keep it covered and store in a dry place over winter! UPDATE: NBB have confirmed that the seat I thought might be wood is in fact made of a synthetic polymer (Plastic in my books) the need to keep it covered and in dry storage during the winter is to prevent discolouration of the Teak effect finish. It doesn’t say that on the web site and I’ve asked that the instructions that are with the product are altered to say it’s plastic. Seat looks of a Very good quality but time will tell. The recycled plastic bench I also purchased is fabulous, very sturdy and will last me out, it’s also extremely heavy so you don’t want to move it very often.
12 juni 2025
Antwoord van NBB Recycled Furniture
Thank you for this feedback, Robert. We appreciate your comments. I will pass this feedback on to our sales team to investigate this further, as almost all our products are recycled plastic. They will be in contact with you to get to the bottom of this and resolve your concerns. We hope to see you again soon.
Kind Regards,
RecycledFurniture Customer Service Team
Antwoord van NBB Recycled Furniture
Thank you, George! We're glad you found the product well made and the advice helpful, we're always here to help if you need anything else.
Kind Regards,
RecycledFurniture Customer Service Team
This is our second order as the service…
This is our second order as the service is personable, helpful and swift.
6 juni 2025
Antwoord van NBB Recycled Furniture
Fantastic to hear you had a great experience – thanks! Come back anytime.
Kind Regards,
Recycled Furniture Customer Service Team
Antwoord van NBB Recycled Furniture
We’re so happy to hear that – thank you! Hope to see you back soon, Roger.
Kind Regards,
Recycled Furniture Customer Service Team
The product is great but…….
The product is great, easy to assemble and looks good. However, not over happy that the delivery driver just left it at our back gate, refusing to help me bring it into the garden. It was pouring with rain so I, single-handedly, had to struggle to do it myself as it was blocking access.
4 juni 2025
Antwoord van NBB Recycled Furniture
Thank you for this review, Caroline. We’re sorry to hear about the delivery experience – we understand how inconvenient it must have been, especially in poor weather.
As stated in our delivery terms, our couriers are only insured for kerbside delivery. They aren’t permitted to move items into properties or gardens. While some drivers may choose to help further, this isn’t something we can guarantee.
Thanks for your understanding – we’ll continue to review all delivery feedback to improve where we can.
Kind Regards,
RecycledFurniture Customer Service Team
Antwoord van NBB Recycled Furniture
Lovely to hear your feedback – thank you! We hope to see you again in the near future, Jenny.
Kind Regards,
RecycledFurniture Customer Service Team
Excellent
So pleased with the expensive but solid garden furniture. Everything was present, it all went together well and as per instructions. One tiny point was one of the recycling badges was upside down. Customer service was top. Can highly recommend
11 juni 2025
Review zonder uitnodiging
Antwoord van NBB Recycled Furniture
We’re grateful for your support and thrilled you're satisfied. Come back anytime, Tamara.
Kind Regards,
RecycledFurniture Customer Service Team
Excellent service
4 juni 2025
Antwoord van NBB Recycled Furniture
Thanks so much for your 5-star review – it really means a lot! Hope to see you again.
Kind Regards,
RecycledFurniture Customer Service Team
Antwoord van NBB Recycled Furniture
We're so glad you had a positive experience – thanks for sharing it! Looking forward to serving you again, Claire.
Kind Regards,
RecycledFurniture Customer Service Team
Ordering process was good
Ordering process was good, chap was helpful. Was told 4-6 weeks delivery which was a shame but then it arrived after 3 days which was brilliant. I just put it together today and it seems solid as you like. Hopefully will get plenty of use this summer and last a very long time.
3 juni 2025
Antwoord van NBB Recycled Furniture
Thank you for taking the time to leave such a great review – We are thrilled to hear the delivery arrived early and we hope to see you again soon, John.
Kind Regards,
RecycledFurniture Customer Service Team
captain chairs
In the catalogue it stated 2 to 3 weeks delivery after placing order, we had to wait over 8weeks before delivery
29 mei 2025
Antwoord van NBB Recycled Furniture
Dear Ms. Williams,
Thank you for your feedback, and we’re very sorry to hear that your order took longer than expected to arrive.
We understand how frustrating delays can be and appreciate you taking the time to share your experience. Our sales supervisor, Nadia, emailed you to clarify the lead time mentioned. After reviewing our catalogue, we can confirm that a 2–3-week lead time is not stated for the product you ordered. It’s possible that there may have been a mix-up with another product, and Nadia has kindly asked if you could share where you saw this information so we can investigate further.
We’re committed to providing clear and accurate information and greatly value your input in helping us improve our service. If there’s anything more we can do to assist, please don’t hesitate to reach out.
Kind Regards,
RecycledFurniture Customer Service Team
Antwoord van NBB Recycled Furniture
Thank you so much for taking the time to review us, Jane. We hope to see you again.
Kind Regards,
RecycledFurniture Customer Service Team
Antwoord van NBB Recycled Furniture
Fantastic to hear, Ian. Thank you so much for your order and review.
Kind Regards,
RecycledFurniture Customer Service Team
First class service
Purchased via 3rd party and table top had a flaw. Replacement top was quickly sent out and flawed one returned in the replacement packing. Impressed. Table is excellent hopefully it lasts through the 25 year guarantee well worth the cost.
20 mei 2025
Antwoord van NBB Recycled Furniture
Thank you for sharing your experience! We’re glad the replacement process was smooth and that you’re happy with the table. We hope it serves you well for many years to come!
Kind Regards,
RecycledFurniture Customer Service Team
A good product and experience
A good product, clear instructions, helpful delivery company, arrived on time. Excellent communications on the phone.
19 mei 2025
Antwoord van NBB Recycled Furniture
Thank you for your wonderful feedback, Christine! We’re pleased to hear you found the product and instructions clear, and that our delivery team and communication met your expectations.
We look forward to seeing you again!
Kind Regards,
RecycledFurniture Customer Service Team
Good product and staff, but software and Couriers let you down
I like the product and the fact that it won’t need decorating or protecting from the weather and then was the added bonus so obviously we’re saving the planet. I attempted to buy the table using your website on my phone and was unsuccessful. I also tried from a PC and was also unsuccessful to go through your buying process. It seem to be glitches with your software that wouldn’t let me proceed. I have eventually took the telephone. I spoke to a very nice person in your sales office who took my order and my payment Then your chosen courier that we paid some £85 for decided that they couldn’t find our address on the Monday and the product with the return to the depot on the Tuesday they returned with the pallet only to find out that the wrong pallet has been picked up and it wasn’t our table The following week the table was delivered and we are happy with it so although we like your product and also your staff, your software system and also your choice Courier in our view certainly there is a room for improvement that’s why we’ve only given you a three star rating.
19 mei 2025
Antwoord van NBB Recycled Furniture
Thank you for your honest and detailed feedback. We're glad to hear you’re happy with the product, especially its weather-resistant features and positive environmental impact. It’s also great to know our sales team was able to assist you effectively.
That said, we sincerely apologise for the issues you encountered with our website and the courier delivery. The software glitches and delivery errors are not the experience we strive to provide, and we regret the inconvenience caused. We haven’t received similar reports about our website before, so I will be escalating this to our IT team for further investigation. Likewise, we will raise the courier issue to help prevent such problems in the future.
Your feedback is very important to us and helps drive improvements. We appreciate your patience and hope to offer you a much smoother experience next time. Thank you again for choosing our product and we hope you enjoy it for many years to come.
Kind Regards,
RecycledFurniture Customer Service Team
Delivery driver extremely helpful
Delivery driver extremely helpful , table was heavy but he went out of his way to be helpful .
16 mei 2025
Antwoord van NBB Recycled Furniture
Thank you for sharing your experience, AJ! We’re glad to hear our delivery driver went the extra mile to assist you. We’ll be sure to pass on your kind words!
Kind Regards,
RecycledFurniture Customer Service Team
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