Arch Red Sky Insurance Reviews 

434
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Arch Red Sky has settled our claim as promised. I only took off one star because the claim process was confusing since the questions were tailored to travel insurance yet the claim was for ski pass in... Toon meer

Beoordeeld met 5 van de 5 sterren

Great Company! We were absolutely amazed at the prompt response to our claim we submitted online - 48 hours (including the weekend) to get an approval. And only 5 business days to receive the paymen... Toon meer

Beoordeeld met 5 van de 5 sterren

Two items. You should be a bit more careful with your blanket email requests for comments on your service. The reason for having to interact with you is Marietta’s death. Your message lacks tha... Toon meer

Beoordeeld met 5 van de 5 sterren

After being very disappointed in canceling our vacation due to the Nor'easter, we were thankful we had purchased trip insurance. The process to issue a claim was stress-free & our RedSky agent was ver... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij

Geschreven door het bedrijf

Arch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.

Arch Red Sky Travel Insurance

Geschreven door het bedrijf

Trusted and Tested
Arch Red Sky has the reputation and history of catering solely to professionally managed vacation rental management companies.

Money-Back Guarantee

At Arch Red Sky, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.

Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner. Arch Red Sky will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan. All cancellation requests must be submitted in writing. You can email your request to redsky@archinsurance.com. *Not available to residents of New York and Washington. **Residents of Indiana have up to 30 days from the effective date of coverage.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

434 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(434)

98 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The process for reimbursement due to…

The process for reimbursement due to trip interruption was relatively quick and easy.

12 september 2025
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Antwoord van Arch Red Sky Insurance

Susan,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Fast process of claim

Fast process of claim, check came in the mail within weeks

15 september 2025
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Antwoord van Arch Red Sky Insurance

Claudia,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Great Service !

Our recent trip delay claim was handled quickly and professionally !

10 september 2025
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Antwoord van Arch Red Sky Insurance

Chad,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 1 van de 5 sterren

Sent info about claim on August 25

Sent info about claim on August 25, told it was assigned on Aug. 26 and that is the last I have heard except this request for assessment. How and when do I get info on claim?

4 september 2025
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Antwoord van Arch Red Sky Insurance

Joseph,

Thank you for reaching out to us.

At the time of posting, we understand that your issue is being, or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us.

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Vacation Interruption Claim

Service was quick and efficient. Check arrived in a matter of days.

12 september 2025
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Antwoord van Arch Red Sky Insurance

Lisa,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Cory was very professional

Cory was very professional and handled my problem in a very timely manner and solved it for me.

11 september 2025
Review zonder uitnodiging
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Antwoord van Arch Red Sky Insurance

Paul,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

The claim process was easy!

The claim process was easy and the response time was very acceptable! In less than two weeks I received a refund check in the mail!

10 september 2025
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Antwoord van Arch Red Sky Insurance

Dahlia,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

I was very much looking forward to a…

I was very much looking forward to a nice relaxing week at the beach. The day before our departure I fell, broke my left arm, tore the meniscus in my right knee, and cut my face, leaving me totally immobilized. There was no choice but to cancel the trip. The family was disappointed, but then I remembered all had been paid in advance. Thankfully, I had purchased trip insurance from Red Sky. They guided me through the on-line claim process. It's the first time I've ever filed for a claim, and had to file from my hospital bed. They gave me help when I needed it most. That was a month ago and I hope to be released from rehab soon. I would totally recommend Red Sky to anyone--they delivered on their promise. Thank you!

10 september 2025
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Antwoord van Arch Red Sky Insurance

Ellen,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Quick and easy claims process

Quick and easy claims process, submitted the correct forms and claim was paid promptly. Will be purchasing insurance again on our next trip

5 september 2025
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Antwoord van Arch Red Sky Insurance

Michael,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

The claim was easy to file and the…

The claim was easy to file and the check was sent promptly.

4 september 2025
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Antwoord van Arch Red Sky Insurance

Claudia,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Good investment!

We were so glad we had the travelers insurance for an unexpected mandatory evacuation of our vacation rental 48 hours after arriving! The process for submitting the claim was easy. Red Sky was in constant communication with us from the time we submitted the claim until our refund check was received. We highly recommend purchasing the travelers insurance because you never know when the unexpected may happen!

4 september 2025
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Antwoord van Arch Red Sky Insurance

Moe,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Easy to make a claim

Easy to make a claim, good communication as to where the claim was in the system, everything was processed quickly and check received within a couple of weeks.

3 september 2025
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Antwoord van Arch Red Sky Insurance

Charlotte,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Great group to handle a claim!

The company helped me get the correct forms to them. After that they were reviewed, a decision made and a check was in the mail. I will always use RedSky traveler’s insurance any time I travel.

2 september 2025
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Antwoord van Arch Red Sky Insurance

Rick,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Quick response and turn around in…

Quick response and turn around in processing my claim

3 september 2025
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Antwoord van Arch Red Sky Insurance

Nonnie,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Efficient Claims & Compassionate Support

I was pleasantly surprised by how quickly and clearly my claim was handled. The online submission process was straightforward, and the customer service team guided me every step of the way with patiense and profesinalism. Highly recommend!

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Arch Red Sky Insurance

Nikita,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Efficient Claims, But Read Carefully

I recently filed a trip cancellation claim with Red Sky. Their claims team responded quickly, and I received the refund within a couple of weeks — a relief considering the stress of the situation However, terms are strict: certain reasons like standard pregnancy or incomplete property damage aren’t covered, which wasn’t obvious upfront. Overall decent service—but read the policy details closely before purchasing.

15 juli 2025
Review zonder uitnodiging
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Antwoord van Arch Red Sky Insurance

Franklin,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 3 van de 5 sterren

Process lacks timing

Process lacks timing. Requested information sent
timely but reolution untimely.

6 augustus 2025
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Antwoord van Arch Red Sky Insurance

Janice,

Thank you for reaching out to us.

In reviewing the communications on your claim, we regret that the level of service you received is not indicative of our usual service and the high standards that we strive to meet for all of our travelers.

While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received, our processing times may sometimes take longer.

We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue is being or has been resolved.

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Cancellation Due To Illness Honored

I made reservations at a condo in Florida and purchased insurance through Arch Red Sky.

A week before my travel was to start I became ill. The illness cleared up, but my doctor scheduled tests to determine the cause during the time I had rented the condo.

Arch Red Sky honored the insurance and refunded my prepaid condo rent.

7 juli 2025
Review zonder uitnodiging
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Antwoord van Arch Red Sky Insurance

Tim,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 5 van de 5 sterren

Lorie was very helpful

Lorie was very helpful. In fact I had to call her back and she was very helpful the second time too.

17 juli 2025
Review zonder uitnodiging
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Antwoord van Arch Red Sky Insurance

Lucinda,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

Beoordeeld met 4 van de 5 sterren

Everyone I spoke to was patient and…

Everyone I spoke to was patient and took the time to research the issues of my claim and help with a good resolution.

10 juli 2025
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Antwoord van Arch Red Sky Insurance

Gary,

Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch Red Sky Team

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