Put in my order , was promised a delivery date of 02/06/26 . Still not received my goods . Have messaged company twice , still no replies . Won’t order of these again because there is no excuse for no... Toon meer
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Lees wat reviewers zeggen
1 star because I can’t give zero. Item never sent. No response from seller to any correspondence. Have asked for trust pilot review and rating of a product I never received. Fortunately I paid with P... Toon meer
Saw an offer on Facebook but have always been wary of these kinds of offers but as son wanted one. Decided to risk it. Ordering was easy and regular tracking updates. Arrived earlier than expected and... Toon meer
I received my 80mm lens ball kit the next day. The flexi arm and suction cup are great to use with a tripod and makes it easier to set up my shot. Really great fun to use and I will carry the 80mm b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's premier supplier of lensballs and associated accessories. Whether you are using a traditional digital camera or a mobile phone to capture your images a Lensball will add a new creative edge to your photos, in addition to being a whole lot of fun
Contactgegevens
14 Rowallan Way, DE73 5WX, Derby, Verenigd Koninkrijk
- info@refractique.co.uk
- refractique.co.uk
3,1
Gemiddeld
79 reviews
Vraagt klanten om een review
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Not happy
Put in my order , was promised a delivery date of 02/06/26 . Still not received my goods . Have messaged company twice , still no replies . Won’t order of these again because there is no excuse for not getting back to a customer.
26 mei 2026
Terrible
Terrible, placed my order and 5 days later no updates regardless of emails or contact forms used, like previous review ended up getting refund through PayPal.
21 mei 2026
Review zonder uitnodiging
Do not buy from this company
Do not buy from this company. I had no communication from them and received no item. I have since looked them up and it says company was put into forced closure.
15 april 2026
1 star because I can’t give zero.
1 star because I can’t give zero.
Item never sent. No response from seller to any correspondence. Have asked for trust pilot review and rating of a product I never received. Fortunately I paid with PayPal and have received a full refund. Avoid any kind of dealing with this company.
22 april 2026
I was recommended you by a photographer…
I was recommended you by a photographer and happy with my order. Looking forward to using it all
30 december 2025
Great new tool for artistic inspiration!
As a painter, I look for inspiration wherever I can and I loved the idea of using the glass sphere to see the world differently and find new ideas for creating art! The product arrived promptly and well packaged. Really good value for money. I can't wait to try it out!
16 maart 2025
Was a little disappointed at first as…
Was a little disappointed at first as my original order was damaged in transit but was soon sorted and a replacement arrived within 3 days.
15 februari 2025
The delivery company did not deliver…
The delivery company did not deliver item first time. Refractique apologised and resent straight away. Very pleased with item.
19 januari 2025
Prompt delivery
The ordering and payment were both easy. The delivery was prompt and within a couple days, impressive!!
8 december 2024
Good price
Good price , quick delivery . Haven't seen it in action yet as a present but looks very good quality.
8 december 2024
Impressed so far
It's a present so don't know what it's like to use but it arrived very quickly. When I phoned to find out about the packaging the man I spoke to was very helpful.
27 november 2024
Christmas gift
Delighted with my recent purchase, very quick delivery, would highly recommend
9 november 2024
Great product
Great company, kept me well informed and quick shipping. Item is of great quality and good value for money when bought as a kit.
29 oktober 2024
Fantastic Product!
A fantastic product, and a must for all photographers. Having already purchased these for myself, I decided to get these for a friend. This was a thankyou gift. He was over the moon, as the creativity, and fun you can have with these are excellent!
28 augustus 2024
Antwoord van Refractique
Many thanks for your kind words of support. We work hard to deliver a quality product and customer service, so feedback is always gratefully received.
I needed a new part
I needed a new part, the website was really easy to navigate and the whole process stress free
15 mei 2024
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